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Terms in this set (45)
Most employee development occurs through formal education programs.
FALSE
Development implies learning that is not necessarily related to an employee's current job.
True
Assessment centers are primarily used to identify employees' technical skills.
False
Mentoring programs tend to be very successful when they are compulsory.
FALSE
Identify the correct statement regarding protean careers.
Employees in protean careers look for organizations to provide development opportunities based on the modern psychological contract.
Employees in protean careers look for organizations to provide development opportunities based on the modern psychological contract.
formal education, assessment, job experiences, and interpersonal relationships.
Salt Crumbs general manager, Ricardo, believes that the best way to recruit managers for vacant, top-level positions in the organization is through internal assessment. The positions available include senior project manager, executive project director, and chief executive officer. He feels that an assessment can help him identify potential high performers for these positions from within the organization, without having to consult resources from outside the organization. His supervisor, Meghan, argues that it would be good to have fresh faces in the company, who may suggest new ways to perform old functions. Which of the following can weaken Meghan's argument?
Highly efficient workers who are already familiar with a company and its policies are better suited for executive positions than new employees.
The process of collecting information and providing feedback to employees about their behavior, communication style, or skills is known as _____.
assessment
According to the Myers-Briggs Type Indicator, how do Introverted types (I) gain energy?
By focusing on inner thoughts
An offsite location in which multiple raters or evaluators evaluate employees' performance on a number of exercises is known as a(n) _____.
assessment center
Myrtle Flower Company, a retail florist, decides to evaluate its employees after successfully completing one year of business. The method of conducting the assessment includes creating small groups and assigning work to those groups within an allotted time frame. The team members would have to work together in tackling problems that they might face, without a source to whom they can refer any questions. In this scenario, which of the following types of exercises is Myrtle Flower Company conducting?
Leaderless group discussion
The combination of relationships, problems, demands, tasks, and other features of an employee's jobs is referred to as _____.
job experiences
Which of the following is true of job enlargement?
It involves adding challenges or new responsibilities to employees' current jobs.
A move to a job with a similar level of responsibility within the same organization is called a(n):
Lateral move.
Succession planning
_____ is the process of identifying and tracking high-potential employees who will be able to fill top management positions when they become vacant.
Creating a high-performance work system is similar to traditional management practices because both treat decision making about technology, organization structure, and human resources as unrelated.
FALSE
High-performance work systems are characterized by high employee turnover.
FALSE
People experience occupational intimacy when they love their work, when they and their co-workers care about one another, and when they find their work meaningful.
TRUE
Compensation usually discourages high-performance organizations when it is linked in part to performance measures.
FALSE
A standard feature of a modern Human Resource Information Systems (HRIS) is the use of relational databases, which store data in separate files that can be linked by common elements.
TRUE
Identify the term that refers to the way in which an organization groups its people into useful divisions, departments, and reporting relationships.
Organizational structure
High-performance work systems result in _____.
high product quality
Zoom Motors pays a lot of attention to improving employee skills on the job. Its training centers and mentors are open to one-on-one sessions, group discussions, and workshops. The organization boasts a world-class resource center that offers the latest editions of many books and journals related to the automotive industry. All employees have free access to the knowledge pool in the organization and are welcome to initiate discussions on topics of interest. In this scenario, Zoom Motors has created a _____.
learning organization
Which of the following processes involves ensuring that HR policies, practices, and programs support or are congruent with an organization's overall culture or brand, including its products and services?
Brand alignment
Numerous cases of unethical behavior have been reported in a leading beverage company. Which of the following, if true, would strengthen the reason for the increase in these cases?
The firm excludes ethical behavior in its performance measures.
Which of the following is an HRM practice that helps organizations achieve high performance?
Performance management system measures customer satisfaction and quality.
At a high-performance organization, recruitment and selection aim at obtaining the kinds of employees who can thrive in this type of setting. These employees are _____.
enthusiastic about knowledge sharing
Which of the following refers to the computations and calculations involved in reviewing and documenting HRM decisions and practices?
Transaction processing
Which of the following refers to a display of a series of HR measures, showing human resource goals and objectives and the progress toward meeting them?
An HR dashboard
Maridings Inc., an apparel manufacturer, employed a large-scale recruitment drive to hire some of the country's best fashion designers. The company's HR team was responsible for measuring the success of this recruitment drive to quantify its returns. This process is referred to as _____.
HR analytics
Performance management requires knowing what activities and outputs are desired, observing whether they occur, and providing feedback to help employees meet expectations.
TRUE
Performance management requires knowing what activities and outputs are desired, observing whether they occur, and providing feedback to help employees meet expectations.
TRUE
The paired-comparison method measures the consistency of results over time.
FALSE
In the context of effectiveness of performance management, _____ means the extent to which a measurement tool actually measures what it is intended to measure.
validity
Which of the following statements is true of effective performance management?
It can tell top performers they are valued.
In the context of validity in performance appraisal, information that is gathered but irrelevant is called _____.
contamination
Margaret, a production manager at Falcon Inc., needs to measure the performance of 12 of her subordinates. She divides the number of employees into categories like exceptional, above average, average, and below average. She assigns a certain percentage of employees to each category to determine the quality of their performances. In the context of methods for measuring performance, Margaret is using the _____ method.
forced-distribution
The _____ method of performance measurement uses several statements describing each trait to produce a final score for that trait.
mixed-standard scale
Ray, the CEO of Textiles Inc., believes the goals of the company must be divided into smaller departmental and individual goals, and the accomplishment of these smaller goals will result in accomplishment of the bigger goals of the company. In the context of measuring performance results, Ray's belief can be best justified using _____.
management by objectives
Barry, a supervisor at Yenzen Hotels Inc., thinks self-appraisal is a valid measure of performance appraisal. However, his colleague Vincent disagrees. Whose argument is most likely to be correct and why?
Vincent is right because employees have a tendency to inflate their self-assessments.
Jacinta, a production manager at Alphonso Inc., needs to evaluate the performance of her employees. She asks her subordinate, June, to carry out this job. June uses a rating scale, which ranges from 1 to 10 with 10 being the highest rating, to rate 50 employees. She gives a score of 3 to 39 employees. In doing so, June commits the _____ error.
strictness
Name the rating error that leads employees to believe that no aspect of their performance needs improvement.
Halo error
Paula, the CEO of Gester Inc., wants to carry out the first company-wide performance appraisal. However, she needs to make sure that the information obtained for performance appraisal is free of bias, and that the managers have provided information about subordinates without any personal needs influencing the information. Which of the following options will be assist Paula in obtaining her objective?
Paula must hold calibration meetings because they hold managers accountable for the appraisal information they provide about their subordinates.
Which of the following approaches to performance feedback is generally most effective?
Problem-solving
Roxanne, a new employee at Fenz Pharmaceuticals, has demonstrated low productivity for a long period. Her manager evaluates her performance and finds that she requires more training to improve her productivity. In the context of improving employee's performance, Roxanne lacks _____.
necessary abilities
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Verified questionsPSYCHOLOGY
Surgical stimulation of the somatosensory cortex might result in the false sensation of what? a. Music. b. Flashes of colored. light c. Someone whispering your name. d. Someone tickling you. e. A bad odor.
Verified answer
PSYCHOLOGY
Which region of the brain controls our breathing and heartbeat? a. Pons. b. Corpus callosum. c. Parietal lobe. d. Hippocampus. e. Medulla.
Verified answer
QUESTION
Which of the following is the best example of your kinesthetic sense? a. Touching your nose with your eyes closed. b. Maintaining balance in your chair. c. Detecting both sweet and sour in a beverage. d. Smelling the soup that is cooking for dinner. e. Combining smell and taste together to create flavor.
Verified answer
QUESTION
While listening to the orchestra as she dances the lead role in Swan Lake, a ballerina concludes her performance with a pirouette, spinning around several times before leaping into the arms of her dance partner. Discuss how the ballerina relied on the following and how each is important. -Kinesthetic sense. -Vestibular sense. -Semicircular canals. -Hearing.
Verified answer
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