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Terms in this set (37)
A key aspect to project success is managing stakeholder
Expectation
Using a highly visible, interactive management style enables project managers to
Build cooperative relationships, sustain cooperative relationships and model expectations through there own behavior
By repeatedly asking how specific issues can relate to satisfying the customer, a project manager can communicate
Priorities
By increasing the pace of their daily interaction patterns, project managers can reinforce ____ in others
Urgency
Focusing more on learning from mistakes rather than assessing blame reinforces
Problem solving
By quickly responding to the needs of others, carefully preparing and running crisp meetings, staying on top of critical issues, facilitating problem solving, and standing firm on immortal issues, the project manager reinforces
Standards of performance
Many of the tensions between upper management and project managers are the result of differences
In perspective
With respect to the roles and responsibilities of a project manager, which of the following are true?
a) Responsible for taking corrective action when necessary
b) Not responsible for making changes to the plan
c) Responsible for formulating plans and objectives
d) Responsible for monitoring results against plans
A, C, D
Resources, assistance, cooperation, and information are part of ________ related currencies
Task
Advancement, recognition, visibility, and networks are part of ______ related currencies
Position
Which currency is the most powerful form of influence
Inspiration
Acceptance, personal support, and understanding are part of _____ related currencies
Relationship
Ownership and gratitude are part of ____ related currencies
Personal
Vision, excellence and ethical correctness are part of _____ related currencies
Inspiration
Which statement regarding project planning is correct?
The size and complexity of the projects will influence the plan structure
An integrated information system should be developed before the work breakdown structure is outlined
False
In the project scope checklist, the first step is to set___
The overall project objectives
Which statement is correct regarding the five steps to create a work breakdown structure outlined by the chapter?
The steps can overlap and be repeatedly reviewed/changed during development
The first step of the project is to set___
The overall project objective
The tendency for a project score to unofficially expand during project execution and possibly change the requirements, specifications, and/or timing of a project is referred to as
Scope creep
A project priority matrix is used to visually identify which criterion is __
Constrained, enhanced, or accepted
When should a project priority discussion (Priority matrix) between the project manager and customer/sponsor take place?
Before the project begins
Why are work package durations generally limited to the length of the progress reporting period?
The make sure progress reporting doesn't stretch out too far
A work breakdown structure is often supported by a WBS Dictionary in order to
Provide additional detail for a work package
Why is work breakdown structure referred to as a Hierarchy?
Work is successively broke down into smaller and more manageable chunks
What is the biggest advantage in using a stakeholder communication plan?
Increases the project managers autonomy
What will a well defined project scope provide?
A stronger change of project success
A deliverable in a process breakdown structure is defined as
The output of some activity allowing the start of a new project phase
Who is responsible for developing a project communication plan?
Project Manager
Who is responsible to finalize and obtain agreement with the customer for content found within a project scope?
project manager
The statement, "The whole is less tan the sum of its parts" describes
Negative synergy
Which of the following is commonly associated with high performing project teams?
Mistakes are treated as opportunities for learning rather than reasons for punishment
Why is past experience the best starting point for creating quality time and cost estimates?
While projects are unique, many elements are similar to past work
Cost of labor, materials, and equipment are examples of ____ costs.
Direct
Which approach to estimating is usually coordinated by a project manager/office and is a "roll up" of individual estimates from work breakdown structure elements?
Bottom Up
Establishing cost and time estimates will allow a project manager to do which of the following?
Control the project
Bottom up estimating is considered by the authors to be more accurate than top down because...
It considers specific tasks
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