Telework Managers Telework Employees
The Federal Government is a leader in the use of innovative workplace arrangements like telework. In June 2014, President Obama issued a Presidential Memorandum entitled, Enhancing Workplace Flexibilities and Work-Life Programs, as a way to help attract, empower and retain a talented and productive workforce in the 21st century. Although telework is only one of the workplace flexibilities highlighted in the memorandum, the focus of these efforts provide additional momentum for building upon the requirements of passage of the Telework Enhancement Act of 2010 (the Act). Telework can give employees more control over their schedules and flexibility in meeting personal and professional responsibilities. It can offer freedom from office distractions, reduce work-life stress, and provide an alternative workplace arrangement in case of emergencies. If you are interested in teleworking, or already telework but want to ensure you become a more effective teleworker, here are the key steps to success. Step 1: Know your Telework Managing Officer and Telework CoordinatorAll agencies must designate a Telework Managing Officer (TMO), who is the agency's primary contact for policy and program questions. TMOs will often work with a Telework Coordinator on the day-to-day operational aspects of telework. Employees should maintain frequent contact with their Telework Coordinator to be sure they follow policy and procedures, and for support and assistance should it be needed. You can find your Telework Coordinator, by searching OPM's Telework Contact Tool. Step 2: Know your policy and proceduresAs detailed in the Act, all agencies must have a telework policy. Employees should familiarize themselves with their agency's policy and any relevant procedures and collective bargaining agreements to ensure they are in compliance with their requirements. Step 3: Successfully complete telework trainingThe Act requires employees to successfully complete telework training before they can telework. The U.S. Office of Personnel Management offers online telework training. In addition, many agencies offer their own training as part of their telework policy and procedures. Also, information technology security training is mandatory at the agency level, and teleworkers must complete this training and understand their responsibilities in safeguarding work-related information. For more information about agency-based telework training and/or information technology training, please consult your agency Telework Coordinator or TMO. You can find your Telework Coordinator by searching OPM's Telework Contact Tool. Back to top Step 4: Conduct a self-assessmentA good telework arrangement starts with a good self-assessment. Employees should consider the following factors in making an honest determination about their telework capabilities:
Additionally, to be a successful teleworker you need to have work habits that support independent task performance. These habits include:
For more information, visit the Self-Assessment & Safety Checklist pages. Step 5: Enter into a signed, written telework agreementThe Act mandates that each teleworker and his/her manager must enter into a written agreement for every type of telework, whether the employee teleworks regularly or not. The parameters of this agreement are most often laid out by the agency policy and/or collective bargaining agreement but should include the following key elements:
The manager and teleworker should work together to periodically evaluate the arrangement, make changes to the agreement as necessary, and re-sign the document. Back to top Step 6: Safeguard information and dataEmployees must take responsibility for the security of the data and other information they handle while teleworking. Additionally, employees are required to comply with their agency’s information security policies, participate in information security training, follow security protocols for remote connectivity, and maintain security of any relevant materials, including files, correspondence, and equipment. Depending on the sensitivity of the information being handled, the home office may need to include security measures such as locked file cabinets, similar to what may be used at the official worksite. For more information, please consult your agency telework policy and/or Telework Coordinator. You can find your Telework Coordinator by searching OPM's Telework Contact Tool. Additionally the National Archives & Records Administration provides guidance to agencies and their employees that applies to Federal records in a telework environment on NARA's FAQs about Telework. For more information, review the Security & IT Guidance. Step 7: Plan the workEmployees who are teleworking should assess the portability of their work and the level of technology available at the remote site as they prepare to telework. In many cases, employees will need to plan for their telework days in order to be as effective as possible. While planning, employees should consider the following questions:
Step 8: Manage expectations and communicationAlthough managers are ultimately responsible for the healthy functioning of the workgroup, teleworkers must help manage the group's expectations and their own communication in order to avoid any negative impact on the morale or productivity of non-teleworkers. Issues that should be addressed include:
Back to top Which of the following is an advantage of using predetermined time data?Predetermined time data is a published database of elemental time data used for establishing standard times. An advantage of using predetermined time data is that you can calculate standard times before the job begins.
What does working measure determine quizlet?Work measurement determines how long it should take to do a job. true. The standard time is the time it should take a qualified operator, working at a sustainable pace and using the appropriate tools and process, to do the job. true.
What does work measurement determine?Determines how long it should take to do a job. Standard time. The length of time it should take a qualified worker using appropriate process and tools to complete a specific job, allowing time for personal fatigue and unavoidable delays.
What technique eliminates unnecessary tasks and improves the process for completing tasks?Methods analysis eliminates unnecessary tasks and improves the process for completing tasks. Work measurement is a process for evaluating employee performance and comparing alternative processes.
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