All of the following are ways that an employee or job applicant can show adverse impact EXCEPT ________. Show
3. Holding a fact-finding conference According to the Age Discrimination in Employment Act of 1967, it is unlawful to ________.
3. Require employees to retire at age 65 A line manager's human resource responsibilities most likely include all of the following EXCEPT ________.
1. Marketing new products and services All of the following are ways in which employers use technology to support their human resource management activities EXCEPT ________.
3. Offshoring and outsourcing benefits administration services All of the following are principles established by Griggs v. Duke Power Company EXCEPT ________.
3. Performance standards should be unambiguous All of the following are the most common reasons that firms decide to globalize EXCEPT ________.
4. Supervising quality control methods All of the following are ways for an employee to prove sexual harassment EXCEPT by proving that ________.
1. The verbal remarks of a co-worker were sexually flirtatious A workforce comprised of two or more groups of employees with various racial, gender, cultural, handicap, age, and religious backgrounds is best described as ________.
According to the Americans with Disabilities Act, which of the following would NOT be considered a disability?
According to employer surveys, one of the primary challenges of Generation Y employees is their ________.
2. Need for constant praise and recognition According to the Civil Rights Act of 1991, an employee who claims intentional discrimination can sue for all of the following EXCEPT ________.
2. Substantive consolidation All of the following are functions of the human resource manager EXCEPT ________.
4. Integrating the duties of line managers with staff managers According to Title VII of the 1964 Civil Rights Act, which of the following employers would be legally allowed to refuse employment to an individual based on race, religion, or sex?
2. A local restaurant with 10 employees All of the following are examples of human resource specialties EXCEPT ________.
All of the following are ways in which an HR manager most likely assists and advises line managers EXCEPT ________.
4. Making strategic business planning decisions Which of the following describes the most significant demographic trend facing the U.S. work force?
3. Increased number of aging workers According to ________, an employer can claim that an employment practice is a bona fide occupational qualification for performing the job.
1. Title VII of the 1964 Civil Rights Act All of the following are ethical issues that must be considered by human resource managers EXCEPT ________.
According to experts, the primary hindrance to a firm's productivity is its inability to ________.
2. Acquire and maintain human capital Administering health benefits programs, helping line managers comply with EEO laws, and assisting with labor relations are all elements of the ________ function.
All of the following are steps involved in the strategic management process EXCEPT ________.
1. Offshoring low-AACSB jobs Executives at Hartford Clothing, a retail department store chain, want to find out what products their customers buy, when they purchase products, and what days of the week are most popular for shopping. Executives want to discover customer patterns and make predictions about their customers' buying habits. What would be the most effective tool for Hartford?
According to the text, teams of empowered, engaged, and dedicated workers at GE serve as a(n) ________.
All of the following are roles that departmental managers would most likely have in the strategic planning process EXCEPT ________.
2. Deciding the businesses in which a firm will be involved A ________ presents a manager with desktop graphs and charts that illustrate where the company stands on metrics from the HR scorecard process.
All of the following practices are most likely implemented by companies with high-performance work systems EXCEPT ________.
1. Providing pay increases based on service years High-performance work organizations are most likely characterized by all of the following EXCEPT ________.
1. Commitment to high production rates A diversification corporate strategy implies that a firm will ________.
2. Expand by adding new product lines A company's ________ strategy identifies the portfolio of businesses that comprise a firm and the ways in which these businesses relate to each other.
A firm's functional strategies identify the broad activities that each ________ will do in order to help the business accomplish its strategic goals.
During a merger or an acquisition, due diligence reviews performed by human resource teams are most likely to assess all of the following EXCEPT ________.
A company's business-level strategy identifies the ________.
4. Ways to strengthen a firm's long-term competitive position in the marketplace A course of action that a firm can pursue to achieve its strategic aims is known as a ________.
An HR manager conducting an HR audit on compensation would most likely search for ________.
1. Compliance with state and federal laws Formulating and executing human resource policies and practices that produce the employee competencies and behaviors a company needs to achieve its strategic aims is known as ________.
2. Strategic human resource management All of the following are services that human resource consulting companies, such as Towers Perrin, provide during mergers and acquisitions EXCEPT ________.
1. Overseeing database recovery systems All of the following are commonly addressed in an HR audit EXCEPT ________.
Harley-Davidson sells a line of boots, helmets, and leather jackets indicating that the firm is pursuing which of the following strategies?
1. Related diversification A company's ________ strategy identifies how to build and strengthen the business's long-term competitive position in the marketplace.
Companies like Ferrari are known as ________ because they carve out a market niche and compete by providing a product that customers can attain in no other way.
Which of the following does NOT participate in the issuance of uniform guidelines?
3. Better Business Bureau The primary purpose of implementing high-performance practices such as recruiting, screening, and training is to ________.
4. Develop a trained, flexible, and self-motivated workforce Under the principles established by Griggs v. Duke Power Company, ________ can be used as a defense for any existing program that has adverse impact.
Which of the following focuses on using centralized call centers and outside vendors as a way to provide specialized support in day-to-day HR activities?
1. Transactional HR groups Uniform guidelines from the EEOC are recommended for employers to use in matters regarding all of the following EXCEPT ________.
Under ADA, those who can carry out the essential functions of the job are known as which of the following?
Which of the following best describes a nontraditional worker?
1. Workers with multiple jobs The ________ provides that a person who commits a crime of violence motivated by gender thus deprives another of rights shall be liable to the party injured.
3. Federal Violence Against Women Act of 1994 Which of the following best explains the increased success of mergers and acquisitions over the last decade?
1. Consistent involvement of human resource management Which of the following best defines line authority?
1. A manager's right to issue orders to other managers or employees
Which Supreme Court case was used to define unfair discrimination in conjunction with EEO laws?
3. Griggs v. Duke Power Company Which of the following includes five basic functions-planning, organizing, staffing, leading, and controlling?
Which of the following best explains why top HR executives are being paid increasingly high salaries?
3. Effective HR managers increase corporate profitability and organizational performance. Which function of the management process requires a manager to establish goals and standards and to develop rules and procedures?
Which of the following human resource management specialties calls for collecting data to write job descriptions?
The use of human resource metrics is essential for ________.
1. Evidence-based management The formula used by federal agencies to determine disparate rejection rates is based on a selection rate for any racial, ethnic, or sex group less than ________ percent of the rate for the group with the highest rate.
Which function of the management process includes selecting employees, setting performance standards, and compensating employees?
The primary tool used by managers who are performing external and internal audits as part of the strategic management process is the ________.
What is the first step in the basic planning process?
The concise measurement system used by companies to show the quantitative standards the firm uses to measure HR activities, employee behaviors resulting from the activities, and the strategically relevant organizational outcomes of those employee behaviors is called a(n) ________.
What is the primary reason that mergers and acquisitions fail?
When companies utilize ________, they take steps to eliminate the present effects of past discrimination.
Which HR specialty involves preparing job descriptions?
The vice president of marketing tells a marketing manager to prepare a presentation by the end of the week. The vice president is most likely exercising which of the following?
The sales director at WebMD is calculating annual sales revenue targets and the number of new medical-related content providers that the firm needs to maintain a competitive advantage. In which step of the strategic management process is the sales director involved?
4. Translating a mission into strategic goals Which of the following appoints the members of the EEOC?
What is the most common next step in the EEOC enforcement process after a person files an employment discrimination claim?
4. The EEOC either accepts or refers the charge. What term refers to the knowledge, skills, and abilities of a firm's workers?
What is the first step in the strategic management process?
3. Defining the current business and its mission Unlike HR managers of the past, modern HR managers must be able to ________.
4. Explain HR activities in terms of a firm's performance and profitability
Which legislation was responsible for the creation of the Equal Employment Opportunity Commission?
2. Title VII of the 1964 Civil Rights Act The application requirements for Western Airlines pilot positions require candidates to have logged at least 200 hours piloting an aircraft within the previous 36 months. In addition, applicants must have 2,500 hours of experience in the air with at least 1,000 hours as the commanding pilot of a commercial airplane. A four-year college degree is also required. Jeff Sanchez, who is Hispanic, applied for a position as a pilot and was rejected because he has a degree
from a 2-year college and only 2,000 hours of flight experience. Jeff is suing Western Airlines for discriminatory hiring practices.
3. The total number of hours spent flying a commercial airline is a valid predictor of performance for most Western Airlines pilots.
When managers use metrics to assess performance and then develop strategies for corrective action, they are performing the ________ function of the management process.
Which defense requires showing that there is an overriding company-related purpose for a discriminatory practice and that the practice is therefore acceptable?
When focusing on improving performance, which is NOT a top challenge the HR manager faces?
The ________ requires certain federal contractors to take affirmative action for disabled persons.
1. Vocational Rehabilitation Act Under the Civil Rights Act of 1991, once a plaintiff shows disparate impact, who has the burden of proving that the challenged practice is job related?
The primary purpose of strategic human resource management is to ________.
4. Integrate a company's strategic plan with its human resource strategies What is a company's plan for how it will match its internal strengths and weaknesses with external opportunities and threats to maintain a competitive advantage?
Which Amendment to the U.S. Constitution states that "no person shall be deprived of life, liberty, or property, without due process of the law"?
Title VII of the 1964 Civil Rights Act explicitly prohibits employers from discrimination based on all of the following characteristics EXCEPT ________.
Which court case provided details regarding how employers could validate the relationship between screening tools and job performance?
2. Albemarle Paper Company v. Moody
When Apple opened its own Apple stores, this was an example of ________.
Which of the following factors is NOT an acceptable basis for different pay for equal work under the Equal Pay Act of 1963?
The ________ of the California Energy Commission indicates that the organization assesses and acts through public and private partnerships to improve energy systems that promote a strong economy and a healthy environment.
The basic functions of the management process include all of the following EXCEPT ________.
Which of the following activities most likely indicates that a firm is implementing a vertical integration strategy?
2. Producing raw materials Which of the following best explains why employers win the majority of ADA cases?
3. Employees fail to prove that their disabilities affect daily living activities. The application requirements for Western Airlines pilot positions require candidates to have logged at least 200 hours piloting an aircraft within the previous 36 months. In addition, applicants must have 2,500 hours of experience in the air with at least 1,000 hours as the
commanding pilot of a commercial airplane. A four-year college degree is also required. Jeff Sanchez, who is Hispanic, applied for a position as a pilot and was rejected because he has a degree from a 2-year college and only 2,000 hours of flight experience. Jeff is suing Western Airlines for discriminatory hiring practices.
4. The job requirements for pilots at Western Airlines are a business necessity due to the human risks associated with hiring unqualified applicants. A trend analysis is limited in its usefulness because it ________.
2. Overlooks changes in workforce demographics A(n) ________ shows the flow of inputs to and outputs from a job being analyzed.
A workflow analyst would most likely focus on which of the following?
2. A single, identifiable work process All of the following are methods used by firms to develop high-potential candidates for future positions EXCEPT ________.
4. Developing skills inventories All of the following types of information will most likely be collected by a human resources specialist through a job analysis EXCEPT ________.
1. Employee benefits options According to the ADA, job duties that employees must be able to perform, with or without reasonable accommodation, are called ________.
4. Essential job functions A(n) ________ is used to collect quantifiable data concerning the duties and responsibilities of various jobs.
3. Position analysis questionnaire According to the ________, an individual must have the requisite skills, educational background, and experience to perform a job's essential functions.
A Markov analysis is primarily used to ________.
1. Forecast the availability of internal job candidates All of the following requirements are typically addressed in job specifications EXCEPT ________.
A ________ is a graphical method used to help identify the relationship between two variables.
All of the following are characteristics of a job posting EXCEPT ________.
2. Indicating the preferred number of applicants A manager uses the information in a job analysis for all of the following EXCEPT ________.
1. Complying with FCC regulations
A ________ is the time it takes to complete a job.
A firm's ________ should guide employment planning and determine the types of skills and competencies the firm needs.
4. Strategic business plan A ________ is used to calculate the number of applicants a firm must generate to hire the required number of new employees.
1. Recruiting yield pyramid According to research, each of the following work behaviors is considered important in all jobs EXCEPT ________.
All of the following are common concerns that have been expressed to researchers by temporary employees EXCEPT ________.
1. Being in compliance with equal employment laws A recruiting yield pyramid is the historical arithmetic relationship between all of the following EXCEPT ________.
3. Internal and external candidates A small software firm is seeking several permanent employees with experience in the semiconductor industry and advanced degrees in computer science. The firm is a small one and cannot afford to pay a traditional recruiting firm a fee of 30% per each hire's salary. Instead, this firm should consider using a(n) ________.
1. On-demand recruiting service A reliable employment test will most likely yield ________.
1. Consistent scores when a person takes two alternate forms of the test According to experts, most people are hired for their qualifications and fired for their ________.
All of the following are used for estimating reliability of a test EXCEPT ________.
2. Content validity measurement After creating questions for a structured situational interview, ________ need to be developed for scoring purposes.
All of the following will most likely improve the structure of an interview EXCEPT ________.
4. Asking candidates to describe themselves According to a survey conducted by the American Management Association, most employers who administer tests to applicants are measuring ________.
All of the following are examples of self-reported personality tests EXCEPT ________.
All of the following are common characteristics of computerized selection interviews EXCEPT ________.
4. Essay questions based on hypothetical situations According to studies, which of the following has the most influence on the outcome of a job interview?
4. An interviewer's first impression of the candidate A manager who begins an interview by asking the applicant about the weather is most likely attempting to ________.
3. Put the candidate at ease All of the following are measured by aptitude tests EXCEPT ________.
A(n) ________ is a multi-day simulation in which candidates perform realistic tasks in hypothetical situations and are scored on their performance.
4. Management assessment center According to state and federal laws, which of the following actions is NOT required of employers who check background information on applicants?
1. Providing a detailed rationale explaining the reason for any adverse action All of the following are most likely assessed on personality tests EXCEPT ________.
According to experts known as human lie detectors, which of the following characteristics most likely indicates that a job candidate is being deceptive?
According to surveys of HR managers, which of the following is most frequently verified during an employment background investigation?
All of the following are guidelines for conducting an effective interview EXCEPT ________.
1. Asking the candidate questions that require yes or no answers According to the text, selection interviews are classified by all of the following factors EXCEPT ________.
A series of job-relevant questions with predetermined answers that interviewers ask of all applicants for a job is known as a ________.
4. Structured situational interview According to the American Psychological Association, all of the following are rights of test takers EXCEPT the right to expect ________.
2. Tests to be the only selection tools for a job One of the problems with direct observation is ________, which is when workers alter their normal activities because they are being watched.
What is the primary advantage of college recruiting?
3. Access to a source of management trainees The ________ classifies all workers into one of 23 major groups of jobs that are subdivided into minor groups of jobs and detailed occupations.
4. Standard Occupational Classification Marie Boyd
has been hired by Barnum Hotels to manage staffing for the regional hotel chain. Barnum intends to open two new hotels within the next three years and will have many job positions to fill. Historically, employee turnover is high at Barnum as employees remain with the company for one or two years before quitting. Marie realizes that Barnum needs to make significant changes in its personnel strategy in order to meet the company's goals for the future and improve employee retention rates.
3. What percentage of employers in the service industry use succession planning? Marie Boyd has been hired by Barnum Hotels to manage staffing for the regional hotel chain. Barnum intends to open two new hotels within the next three years and will have many job positions to fill. Historically, employee turnover is high at
Barnum as employees remain with the company for one or two years before quitting. Marie realizes that Barnum needs to make significant changes in its personnel strategy in order to meet the company's goals for the future and improve employee retention rates.
4. Barnum needs to head in a different direction with innovative ideas if it is to remain competitive with other hotel chains. Job analysts collecting information through observations and interviews benefit from the use of a(n) ________ to guide the process and ensure consistency.
The primary drawback of performing a job analysis regards the ________.
4. Amount of time a job analysis takes to complete The primary purpose for conducting a case interview is to ________.
1. Form a realistic assessment of a candidate's skills What is the primary benefit of using a position analysis questionnaire to gather data for a job analysis?
2. Classifying jobs for the purpose of assigning salaries Marion Franklin is the CEO of a local real estate company, Action Realty. The community has seen an increase in population over the last two years, and new neighborhoods are being built as a
result. Marion's staff of realtors is very busy, and Marion needs to hire a new agent. Although Marion has hired agents in the past, they have not always turned out to be as successful as she had hoped. Marion is considering making changes to the way she interviews job candidates.
3. Marion lacks highly effective interviewing skills. What is the type of interview which lists the questions ahead of time?
What mathematical process do employers use to forecast availability of internal job candidates that shows the probabilities of feeder positions in a chain will be filled?
The information resulting from a job analysis is used for writing ________.
What is an advantage of using employee referral campaigns?
2. Applicants have received realistic job previews. The tendency for one to be trusting, compliant, caring, and gentle is the personality dimension known as ________.
Joaquin records every activity in which he participates at work along with the time it takes him to complete each activity. Which of the following approaches to job analysis data collection is most likely being used at Joaquin's workplace?
What is the first step in succession planning?
4. Identifying and analyzing key needs Most job descriptions contain sections that cover all of the following EXCEPT ________.
Pamlico River Productions is seeking a top-level manager to oversee its finance division. Qualified candidates can be difficult to find, so the business would most likely benefit from using a(n) ________ to recruit potential candidates.
Murray, Inc. emphasizes a desire for detail-oriented, motivated employees with strong social skills as indicated in the firm's job ________.
What are examples of age discrimination?This happens when someone treats you worse than another person in a similar situation because of your age. For example: your employer refuses to allow you to do a training course because she thinks you are 'too old', but allows younger colleagues to do the training.
What is age based discrimination?Age discrimination involves treating an applicant or employee less favorably because of his or her age. The Age Discrimination in Employment Act (ADEA) forbids age discrimination against people who are age 40 or older.
How do you fight age discrimination?Eric Bachman and Kellee Boulais Kruse, legal specialists in employment discrimination, recommend these steps:. Talk with a supervisor. ... . Keep a log. ... . Lodge a complaint with the company. ... . Get a lawyer. ... . Submit an inquiry to the EEOC. ... . Consider mediation. ... . File a lawsuit. ... . Support POWADA and other legislation.. What factors in the labor force are affecting the future labor supply?Wages, competition for labor, demographic and immigration trends, and policies and individual preferences and perceptions of utility as well as the structure of jobs will also impact the availability of labor and labor force participation.
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All of the following are characteristics of the Age Discrimination in Employment EXCEPT
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