Your application is the first step toward the experience of a lifetime. Video overviewLearn all about the application process. In addition, talk to a recruiter before you apply for insights into the process and help strengthening your application. Legal and medical clearances are also key factors in selection.
Logging In
What should I do if I receive the following message: The username or password is incorrect?You should confirm your username, or reset your password, by using Forgot Username or Reset Password.
I forgot my username. What should I do?Below the Sign In button, click on Forgot Username. On the next page, enter your email address, answer the security question, and click Send Username. An email is sent with your username. If you do not see the email in your inbox, check your spam/junk email folder. The email address that you enter must exactly match what appears on your profile. If it does not match, you may receive an error that User with that email was not found. I forgot my password. What should I do?Below the Sign In button, click on Reset Password. On the next page, enter your email address, answer the security question, and click on Reset Password. An email is sent with a link to reset your password. Once you click on the link, you are directed to a page where you can create a new password. Enter a new password, confirm the new password, and then log into your account. The link embedded in the password reset email expires after 72 hours. If the link has expired, resubmit your password reset request by clicking on Reset Password again. The system is not accepting my new password. What should I enter?Passwords must be at least 12 characters in length and contain upper and lower case letters, numbers and symbols. To reset your password, click Reset Password. Once you’ve entered a new password twice, you receive the message Your password has been updated. I need a new password, but no longer have access to the email address where the reset password email was sent.If you don’t have access to the email address listed on your account, you will need to contact our applicant support team for assistance at +1 855-524-5627. For security reasons, the reset password email is sent only to the email address associated with your account. Our applicant support team will ask you a series of questions to verify your identity, and then update the email address on the account as appropriate. I requested a reset password link but have not received it. How long does it normally take?Password reset emails are sent immediately, but delivery can depend on your email provider. Check your spam/junk email settings/folder if you do not receive the email. Sometimes adding the address to your contacts resolves this issue. If the email is still is not received, contact technical support at your email service provider to determine if the reset password email is being filtered out or blocked. I signed up to receive Job notifications (Job Interest Cards), but I am unable to apply/log in to submit my application.Job Interest Card requests are independent of governmentjobs.com applicant accounts. To create an applicant account, go to www.GovernmentJobs.com and click on Sign In. Under the Sign In button, click Don’t have an account? Create one. Complete the required new job seeker account information, enter a new password, and click Save. Creating an Account
What is an email address and how do I create one? An email address is an electronic address where you can receive messages. An email address takes the
form of name@provider, such as How do I create an account?To create an applicant account, go to www.GovernmentJobs.com and click on the Sign In tab, and then Don’t have an account? Create one.
Complete the required fields and click Create. For help with setting a password, see password requirements. When I try to create an account or update my email address, I get the message Email not available!. What does that mean? I do not remember creating an account with GovernmentJobs.com.If you receive this message, it means that there is an account associated with your email address. You may have previously applied with an organization that is a NEOGOV customer. You can retrieve your credentials by following the username and password steps. I have more than one account. How can I merge them?There is no way to merge accounts. You should choose the account with the most up-to-date information, and only use that account. Is it possible to delete or reset my account?Yes, you can delete your account by accessing the Account Settings page from under the user settings dropdown. Do I need to create multiple accounts for different agencies?No, you do not need more than one account to apply for jobs with different agencies. If the organization is a NEOGOV customer, you can apply with your existing GovernmentJobs.com account. Every GovernmentJobs.com account must contain a unique email address. If you share an email address with another person, and it is already in use on another account, you cannot use that email address on your account. You can request a new email address from a service provider (for example, Hotmail, Yahoo, Google), or use a work email address on your GovernmentJobs.com account. You may not share an account with another user. To apply for positions, you must create your own account with your own specific contact information, applications, and application history. What web browser should I use?To make sure you have the best experience possible, we recommend using the most up-to-date version of one of the following browsers:
Application Process - Starting Out
How do I apply for a job?To apply for a job, go to GovernmentJobs.com or the organization’s website. An organization is the city, county, state, or educational institution where you submit applications.
How long does it take to complete the process?The time it takes to complete an application depends on how much information you provide on your basic application. It can take as little as 10-15 minutes. When applying for a job, you may be required to answer some additional questions (organization-wide questions and supplemental questions), which will also vary in length, depending on the number and type of questions asked. I clicked on the position name, and am able to see the description, however I do not see an Apply tab. How do I apply for the position?If you do not see an Apply tab on the job posting, this job posting is not accepting online applications. If the opening date suggests that the position should be open, contact the organization for further information. Our applicant/technical support team cannot add an Apply tab if it does not already exist. Can I automatically be notified when new positions open?You can sign up for Job Interest Cards through the organization’s web site so that you are notified when jobs become available. By selecting the job categories that you’re interested in, filling out your contact information, and clicking Submit Request, you will receive email notifications when jobs open in your noted categories. After one year, your job interest card subscription expires, and notifications are no longer sent. Signing up for job interest cards is not the same as creating a user account. To apply for positions you need to create a GovernmentJobs.com applicant account. What is the Close Date on a job posting?A closing date is when a job posting no longer accepts applications. How can I change my username?Once established, a username cannot be changed. How can I change my application template name?Once established, an application template name cannot be changed. Application template names are for your reference only, and are not visible to the organization with which you are applying. Why can’t I create more than one application template?The ability to create multiple application templates has been removed in the new application process. If you previously created multiple applications, you can continue to use them. Application Process - Completing and Submitting an Application
I have completed all my Work, Education, References, and Additional Information sections, but do not see a place to submit the application. What should I do?The basic information that you have entered serves as an application template. This template allows you to apply for multiple positions without having to create new applications. To submit the application template for a specific position, perform a job search to find a job you are interested in and click on the job title to view the job posting. Click Apply, which is located toward the upper left-hand side next to Job Details. For example:
Your application template fills in the basic information for step one, and you are able to proceed with the application process steps. How do I proceed to the next step?The application process sections appear vertically on the left-hand side of the screen. For example:
Once you’ve completed a section, you can continue by clicking on the next section in the sequence, or click Next at the bottom of the page. If you would like to revert to previous section, click on that section name on the left-hand side. What if I’m not ready to submit my application at this time?You can return to your application to submit at a later time. Though the system does auto-save while completing the application, make sure you save the field you are working on before signing out. Be sure to log back into your account and submit your application prior to the posting close date. How do I save my information?If you need to exit the application, click Save at the bottom of the page you are working on. All of the information that you have entered up to that point is stored. As long as the job you are applying for is still open, you may return to submit your application. I was unable to submit an application before the closing date. Can I still apply for the position?You cannot apply through GovernmentJobs.com for positions that are closed. If you started an application prior to the closing date, and did not submit it, you will not be able to submit that application. Our applicant support team is not able to change the closing date. For further information, you may wish to contact the organization with which you are applying. I made an error on my submitted application. Can I make changes?You cannot make changes once you certify and submit the application to the organization. If you want to update the application you can either re-apply for the position, or contact the organization to see if it is possible make changes. If you receive an error message when resubmitting your application that does not allow you to apply again, or if the position has closed, you may want to contact the organization directly. Our applicant support team cannot make changes to an already submitted application. I am unable to add an attachment to my application template.To attach a document successfully, first close the file that you are trying to attach, and then check the following:
I forgot to add an attachment (for example, my résumé or cover letter) to my job application. How do I add an attachment to an application I’ve already submitted?Once an application is submitted, you cannot make any changes to that application. Any attachments added to your application template are not automatically sent to the organization. In order to ensure the organization receives any newly attached documents, you must submit a new application. If you receive an error message when resubmitting your application that does not allow you to apply again, or if the position has closed, you may want to contact the organization directly. I am trying to submit/confirm my application, but I am unable to proceed. The system keeps taking me back to the application steps.In order to submit the application successfully, all required fields, questions, and attachments must be supplied. If you see a red exclamation mark next to a section, please click on the section to complete missing information. For example:
Also, check for red text within the section indicating which information is missing. Ensure that all questions marked as required (designated by an asterisk *) have been answered, for example:
If you did not answer some of the questions because they did not apply to you, but the question is required, you must type N/A into the text box. For example, if the question is: If you answered yes to the question above, please explain and you answered No to the previous question, type N/A. Once everything has been answered and all documents have been successfully attached, you are able to submit your application. Is it possible to withdraw my application from an organization?It is not possible to withdraw an application online. Once officially submitted, the application becomes property of the organization. You must call the organization directly for further action. How do I print my application?You can print a submitted application by clicking on Applications > Job Title > Print on the top right-hand corner. Can I view positions I have applied for?Yes, you can access all of your submitted applications by clicking on Applications & Status:
How do I find the status of my application?Once you are logged into your account, click on Applications & Status. You can see all of the applications you have submitted, and the status for those applications. If you still have questions regarding your status after viewing this page, you should contact the organization with which you applied. How can I be sure my application was received?Once you’ve submitted your application, you see a confirmation message that you’ve successfully applied with the organization. You are also sent a confirmation email. To verify the status online, log into your account, and click on the Application tab. Can I delete applications I previously submitted?No. Once the application is submitted to the organization, a record remains in the Application Status area of your account. How do I notify an organization of changes to my home address, email address, or other information?You can update the contact information on your profile at any time. Log into your account and click on Account Settings > Edit. Any changes that you make are updated with the organization automatically. How can I get in touch with the organization with which I’ve applied?There are several places where you may find an organization’s contact information:
How do I know if I am qualified for a particular job?The required skills and qualifications are typically displayed within the job posting online. Our applicant support team cannot advise on qualifications for any jobs. For more specific details or information related to the job, please contact the organization directly. Can I submit a paper application?Many agencies no longer accept paper applications. You can contact the organization or visit their website to check if they will accept a paper application. For specific details or information related to the job, please contact the organization directly. Our applicant support team cannot answer specific questions or requirements related to a job. What is the best way to support your qualifications during an interview?Use examples from your current or past jobs.
The best way to highlight your skills is to provide examples. By talking about how you used your skills, you'll show the hiring manager how you can fit into the role you're interviewing for.
What is the purpose of an application for employment?It is used to determine the best candidate to fill a specific role within the company. Most companies provide such forms to anyone upon request, at which point it becomes the responsibility of the applicant to complete the form and return it to the employer for consideration.
Why are resumes and cover letter formats important in the employment process?It serves as an introduction of you and your background experience. Since it is usually the first impression you make on the employer, you want it to be your best. Many employers will not look at a resume that arrives without a cover letter.
Which of the following best describes the type of resume that highlights an applicant's accomplishments and strengths?A functional resume focuses on your skills and experience, rather than on your chronological work history. 1 Instead of having a “work history” section at the top of your resume, you might have a “professional experience” or “accomplishments” section that lists various skills you have developed over the years.
What are two hard and fast rules for completing job applications?What are two hard-and-fast rules for completing job applications? -Never exaggerate your accomplishments or put anything misleading on a job application. -Neatness counts. What is the purpose of a letter of intent?
Why is it especially important for younger people to get familiar with the job seeking process?It is extremely hard for young people to find jobs. Becoming familiar with the job-seeking process might give you an advantage. If you are familiar with the job-seeking process you might be able to work for a staffing company. You will be able to help friends and family find good jobs.
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