Manusov and Hegda found that having some cultural information and positive expectations

The ________ imperative for studying intercultural communication refers to the need to understand differences in a diverse work environments, identify new business markets and develop new products for differing cultural contexts.

Changes in the composition of the U.S population illustrate the _____ imperative for studying intercultural communication.

Toni tells her Chinese friend Guiwen that he should not be angry about what he perceives as the superficial friendliness of many U.S. Americans without first understanding the cultural context of the behavior. Toni has taken a more _____ position of ethics.

According to our textbook, which one of the following is NOT a cause for domestic/international conflicts?

People who believe that cultural differences are only superficial and that there are certain rules that apply across cultures are operating from a _____ position of ethics.

Which one of the following is a result of a nativistic movement in the U.S?

The term _____ refers to the ability of southern and eastern European immigrants to “blend” into the general U.S. population.

According to our textbook, token stories of success and upward mobility reinforce _____ and perpetuate the myth of upward mobility.

According to our textbook, which metaphor reflects the experiences of European immigrants (but not the non- European immigrants) in the past and does not describe the actual diversity currently in the U.S

Which of the following concept is crucial for conducting business in China?

Which of the following is NOT related to how the field of intercultural communication was born?

The development of the diffusion of innovations theory

Which of the following is NOT one of the approaches to studying intercultural communication discussed in the textbook?

The assumption that language shapes our ideas and guides our view of social reality is called:

What according to linguists can enhance our intercultural competence by providing insights into other culture and expanding our communication repertoire?

Learning a second or third language

Which of the following is the interpretive approach’s assumption of human behavior?

Which of the following is NOT one of six dialectics of intercultural communication identified by the textbook?

Relative-Universal dialectic

Which of the following research method is usually preferred by scholars who take the critical approach?

Analyzing cultural “products” such as TV shows and Movies

An approach to intercultural communication that integrates social science, interpretive, and critical approaches in understand culture and communication is called:

The process of which individuals select, organize, and interpret external and internal stimuli to create their view of the world is called:

Which of the following concept is developed according to the notion of proxemics?

The ways in which a culture judges good or bad, or right or wrong is often determined by ______.

Many Native American students are soft spoken and hesitate to participate in classroom discussions. Amy, however, is a Native American who actively participates in class and often asks questions of her instructors. Amy’s behavior illustrates that ______.

The symbolic process by which meaning is shared and negotiated is called _____.

Carmen would rather spend time interacting and relaxing with friends than working. In fact, she recently turned down a promotion because it would mean she would see her family and friends less. Carmen probably grew up in a culture with a _____ value orientation toward human activity.

Jeremy is always polite and courteous to his instructors at school but tends to be a bit rowdy with his friends at a party. The differences in Jeremy's communication illustrate the importance of _____ in determining behavior and communication.

Societies which are more likely to punish criminals than rehabilitate them probably see human nature as ______.

Which relationship between humans and nature is illustrated by societies which place less emphasis on birth control, and tend not to interfere with rivers by building dams?

Domination of nature over humans

Many Guatemalans place great emphasis on extended families and are more likely to consult with family members when making important decisions. This culture probably has a/an _____ relationship between humans

The extent to which less powerful members of a society expect and accept power is known as _____.

Many people in Central America have a preference for gender specific roles (e.g. men should be primary bread winners and women are responsible for the family). They probably have a ______ value orientation

Not everything that happened in the past is accessible to us today. When any part of history that was not recorded or missing is called a(n) _____ history.

Jeff has a sword used by his great-great-uncle Frederick in the Civil War. When his father gave him the sword, he also told him the story of how Frederick died in the arms of his sweetheart who tracked him down in a make shift Army hospital. The history represented by Jeff’s sword is known as a _____ history

The unified story of human kind which long dominated how people thought of the past, present, and future is known as _____.

The attempt to document and understand the Japanese internment camps established in the United States during World War II constitutes a form of ______ history.

A book detailing the migration and resettlement of the Irish all over the world as a result of the potato famine in the late 1800s is a form of ______ history

An explanation of the role of poverty in the migration of people from Central America to the United States is a form of _____ history.

An explanation of why Spanish is spoken in most of the Western Hemisphere would constitute a _____ history.

The notion that better communication between groups is facilitated simply by putting people together in the same place and allowing them to interact is called the ______?

Which of the following is NOT one of the conditions required for better intergroup communication?

Group members should be of unequal status, both within and outside the contact situation

According to Marsha Houston, which of the following statement(s) should never be said by a white person if he/she wants to be her friend?

Individuals who see themselves as connected to an origin outside the United States are often called ______.

Anu was born in the United States. Her parents were born in India. When Anu interacts with the children of other Indian immigrants, she is most likely enacting her _____ identity.

Manuel accepts the values and attitudes of the majority culture. Although he is Mexican American, he is often embarrassed by other members of his group. He has a strong desire to assimilate into the mainstream. Manuel is probably in the _____ stage of minority identity development.

Simone, an African American, is not interested or concerned with ethnicity. "Why would I need to learn about black history?" she asks. "I'm just into my own thing." Simone is probably in the _____ stage of minority identity development.

When a person moves from blaming minority members for their conditions to blaming the social system as source of racial or ethnic problems, he or she is probably in the _____ stage of majority identity development.

Dianna is comfortable being white although she can appreciate other groups. She recognizes that prejudice and racism are factors in our society but also realizes that blame, guilt or denial doesn’t really help eliminate racism. Dianna is probably in the _____ stage of majority identity development.

redefinition and reintegration

Individuals who grow up in many different cultural contexts because their parents move around a lot are called ______.

The process individuals portray themselves is called _____.

Bertina, a native american, believes that navajo customs and traditions provide the most effective responses to everyday issues. She rejects Westernized medicine when she is sick and refuses to be cured by anyone but a traditional healer. Bertina is probably in the _____ stage of minority identity development.

resistance and separatism

Vivian, an African American, is proud to be black. She admires, however, many Latin Americans’ emphasis on family and applauds the successes of many Asian Americans. Vivian is probably in the _____ stage of minority identity development.

Leona, an African American, hears one of her white friends use a phrase that has traditionally been used to disparage blacks. She tactfully educates her friend about the history and meaning of the word because while she doesn’t wish to be offended, she also knows he meant no harm. Leona is probably using the _____ accommodation strategy.

The study of how language is actually used in particular contexts is known as _____.

Eduardo, a student who uses a wheel chair, goes to great lengths to prove that he is like the other students. He separates himself as much as possible from other people with disabilities and engages in self-ridicule to show that he is humble. Eduardo is using a(n)_____ assimilation strategy.

Howard thinks that relationships are the most important aspect of life so if he has information that might disappoint or upset the other person, he may not share it completely. Howard probably prefers the _____ style of communication.

Ramona believes in "telling it like it is" with her roommates, even though that means saying negative things sometimes. Ramona is probably using the _____ style of communication.

When the majority of a message is in the spoken words, the speaker is probably using the _____ communication style.

Changing our communication style so we can be more effective communicators in another culture is known as _____.

A commonly shared language that is used a medium of communication between people of different languages is called the ________.

The process of verbally expressing what is said or written in another languages is known as _____.

In german, the modifier goes before the verb instead of after. If jog, a native german speaker, says "interesting this is". He is using

Sufen, an immigrant from Taiwan, feels uncomfortable whenever her boss, an Italian American talks to her. She feels that her boss stands too close and talks too loud for the space they are in. Sufen's are probably a result of ____ cultural differences.

The “bubble” around us that marks the territory between ourselves and others is known as _______.

People with a _____ orientation toward time tend to view time more holistically and will often interrupt a task to talk to a friend which means that many times things are not finished "on time."

which of the following is

by nonverbal behaviors?

___ is a way of changing cultural space that fleeting, temporary and usually desirable.

Jonah tells Katrina he is glad to see her but then he doesn’t smile or look at her frequently and seems preoccupied with something else. Jonah has used nonverbal behavior to ____ verbal behavior.

Which of the following is NOT true about eye contact?

Native Americans use a lot of eye contact in place of verbal communication.

Which of the following in NOT true about the U.S. gesture of AOK sign?

It can mean “good luck” in Greece.

Which of the following in an element of the nonverbal paralinguisitcs?

The fillers used by the speaker

Which of the following is NOT true about silence?

Silence for Americans reflects thoughtfulness, appropriate consideration, and intelligence.

Which of the following represents a group of domestic refugees?

German Jews who were sent to prison camps in Germany during World War II

Which of the following term best describes international students or missionaries who go abroad to study or work for a specific period?

The W–curve theory suggests that

people may experience cultural adjustment upon returning home.

Which of the following is NOT one of the phases a migrant will go through in adapting to a new cultural situation according to the U-curve theory?

What two types of uncertainty do migrants experience when they begin interacting in the “host” culture?

Predictive and explanatory uncertainty

A type of cultural adaptation in which an individual gives up his or her heritage and adopts the mainstream cultural identity is called

A multicultural identity can be defined as

an identity built on the sense of in-betweenness that develops as a result of frequent or multiple cultural border crossings.

When a migrant uses a trial-and error method to deal with new situations, he/she is likely to take a _____ approach to cultural adaptation.

When an immigrant has the ability to function in daily life in many different new cultural contexts, he/she has reached which dimension of adaptation?

Many people in today’s world who consider themselves the product of many cultures, not easily fitting into any of the categories, are ______.

Which of the following is NOT one of the significant characteristics of popular culture?

it is not financially driven.

_____ produces products of popular culture (e.g., movies, cartoons, Hello Kitty) as commodities that can be economically profitable.

Intercultural communication scholars are interested in popular culture because

Most people rely on popular culture for information about others.

Details concerning the average age, sex, and income of a magazine's readership is known as a/an _____.

In the study of White and Black job applicants, how did interviewers who were influenced by negative stereotypes of differ in their behavior when they interview black applicants?

their speech deteriorated

Manusov and Hegda found that having some cultural information and positive expectations

may lead to more in-depth conversations than having no information.

The power relations of using media to market U.S. goods through movies on foreign screens are referred to as _____.

The process of creating a message for others to understand is called?

Which one of the following is true about popular culture and stereotyping?

Which of the following is NOT true about A. Tan, Y. Fujioka, and G. Tan’s study on negative stereotypes about African Americans?

They conclude that negative portrayals are more influential in the development of stereotypes.

Which of the following is NOT true about the benefits of intercultural relationships?

They do not last as long as same culture relationships.

The most desirable style of interaction in intercultural marriage,  , is based on agreement and negotiation.

Roger and Adair are in an intercultural marriage. They have both agreed to give up certain aspects of their culture, but now Adair is starting to resent giving up some of the things she grew up with. Roger and Adair have probably used the  style of interaction in intercultural marriage.

Tamaya and Monique make certain they take time to talk to each other each day and plan weekly activities together. They share many of the same friends and in their conversations, they often share their feelings concerning personal issue. Tamaya and Monique's friendship illustrates  , a theme in intercultural relationships.

Vivian, an African American, finds that she seems to explain how she and Janet, a European American, became friends much more frequently than she has to explain her friendships with other African Americans. Sometimes she and Janet laugh about the curiosity of. others. Vivian and Janet have encountered 

, a challenge to intercultural relationships.

The most common style of interaction in intercultural marriage,  , occurs when one partner abandons his or her own culture in favor of his or her partner's culture.

Which of the following statement is NOT true about how Chinese people view friendship

Being able to get things done through connections is seen as very negative.

According to our textbook,which one of the following statements is NOT true about intercultural dating?

Social context and past experiences are not a strong influence on whether young people dated interculturally.

Which one of the following terms refers to information about other people’s identity based on visible physical characteristics?

Keiko, who grew up in Japan , and Wahid ,who grew up in Egypt, met and married in the United States. They have decided to stay in the United States and “become American” rather than negotiate the differences between their two cultures.

Irwin is unsure of how to handle a conflict with his girlfriend Wenshu. She wants to spend their vacation with family while he would like to take a trip to a place they've never been before. They haven't argued, but Irwin is confused about how to resolve their different desires. Irwin is discovering that there is a great deal of  in intercultural conflicts.

Philip has decided to move in with his girlfriend. His parents are highly critical of his decision because they feel that living together before marriage is morally unacceptable. Philip and his parents are experiencing  conflict.

Ben and his wife Jenny have a disagreement over what kinds of investments they should make for long term financial security. Ben wants to invest more heavily in risky ventures while Jenny prefers more secure options such as CDs or savings bonds. Ben and Jenny have a  .

When dealing with conflict, Julie concentrates on using very precise language and she feels it’s important to say what’s on her mind. Julie probably uses a(n)  approach to conflict.

Amy is indirect in her communication and tends to avoid conflict because she is generally concerned with preserving her counterpart’s self-esteem. Kim was probably raised in a(n)  society.

Many gays and lesbians believe that their inability to marry legally is unjust and a clear case of inequality resulting from prejudice and discrimination. This would be an example of  conflict.

Which of the following is NOT true of the conflict styles of people from individualistic societies?

They tend to emphasize extended families and loyalty to groups

Which of the following is NOT one the textbook’s suggestions for dealing with conflict?

Which conflict resolution style uses an indirect style of communicating along with a more emotionally intense expressiveness?

Which conflict resolution style uses an indirect style of communicating along with a more emotionally intense expressiveness?

Why is linguistic knowledge important to intercultural communication competence?

The quality of knowing how one is perceived as a communicator as well as one’s strengths and weaknesses is called

If Jurgen, from Germany, is communicating with his friend Koji from Japan and accidentally offends Koji, who never tells him, what approach may Jurgen have been using to communicate?

in the intercultural context, empathy refers to

the capacity to imagine oneself in another role within a different cultural context.

Which of the following is the most important dimension of intercultural competence?

Cross-cultural empathy is called

Which is NOT an example of a descriptive statement?

I think you are getting behind in your classes.

Which of the following characterize intercultural alliances?

orientations of affirmation

The critical approach to intercultural communication competence reminds us that

good communicators realize that political, economic, and historical contexts constrain an individual's competence.

The D.I.E. exercise helps us to determine if we are communicating in all of the following ways EXCEPT

Which of the following is an important characteristic of popular culture?

Which of the following is a difference between folk culture and popular culture?

Which of the following is not true of the consumption of popular culture quizlet?

When people disagree about a preferred outcome or end state they are involved in?