Means that a proposed system will be used effectively after it has been developed

1. _________ is the process of identifying long-term organizational goals, strategies, and resources

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   • Which feasibility analysis validates that a proposed system will be used effectively?
   • What is the term that describes the extent of a project?
   • What refers to the practical resources needed to develop purchase install or operate a system?
   • What are the best strategies for determining system requirements?

   Strategic planning

2. A__________ is one that must be achieved to fulfill the company's mission.

   critical success factor

3. A __________ can focus on a specific product or project, an operating division, the entire company, or the mission statement itself.

   SWOT analysis

4. Refers to the reasons, or justification, for a proposal

   Business Case

5. The starting point for most projects is called a _________, which is a formal way of asking for IT support.

   systems request

6. Main Reasons for Systems Projects

   • IMPROVED SERVICE
   • SUPPORT FOR NEW PRODUCTS AND SERVICES 
   • MORE INFORMATION
   • STRONGER CONTROLS
   • REDUCED COST

7. Strategic planning starts with a _______ that reflects the firm's vision, purpose, and values.

   mission statement

8. Many companies implement ________ systems that integrate all customer-related events and transactions, including marketing, sales, and customer service activities.

   customer relationship management (CRM)

9. EDI also enables _______ inventory systems,  which rely on computer-to computer data exchange to minimize unnecessary inventory.

   just-in-time (JIT)

10. Some industry experts predict that bar code technology will be overshadowed in the future by _________ technology that uses RFID tags to identify and monitor the movement of each individual product, from the factory floor to the retail checkout counter. a

    electronic product code (EPC)

11. Many organizations assign responsibility for evaluating systems requests to a group of key managers and users.

    systems review committee or computer resources committee

12. A feasibility study uses four main yardsticks to measure a proposal:

    • operational feasibility
    • technical feasibility
    • economic feasibility
    • schedule feasibility

13. _________ means that a proposed system will be used effectively after it has been developed

    Operational feasibility

14. ________ refers to the technical resources needed to develop, purchase, install, or operate the system.

    Technical feasibility

15. _______ means that the projected benefits of the proposed system out weigh the estimated costs usually considered the total cost of ownership (TCO), which includes ongoing support and maintenance costs, as well as acquisition costs.

    Economic feasibility

16. ________ are advantages that are difficult to measure in dollars but are important to the company.

    Intangible benefits

17. ________ are benefits that can be measured in dollars.

    Tangible benefits

18. _______ usually can be measured in dollars. But ________ also must be considered.

    Tangible costs, intangible costs

19. __________ means that a project can be implemented in an acceptable time frame.

    Schedule feasibility

20. A systems request must pass several tests, called a ________, to see whether it is worthwhile to proceed further

    feasibility study

21. Projects where management has a choice in implementing them are called __________.

    discretionary projects

22. Projects where no choice exists are called _________.

    nondiscretionary projects

23. A systems analyst conducts a _________ to study the systems request and recommend specific action.

    preliminary investigation

24. A popular technique for investigating causes and effects is called a _________

    fishbone diagram or Ishikawa diagram

25. The ________ is a widely used tool for visualizing issues that need attention.

    Pareto chart

26. The ________, sometimes called a ________, is another problem-solving tool.

    XY chart, scatter diagram

27. The first section is an overview of the report. The introduction contains a brief description of the system, the name of the person or group who performed the investigation, and the name of the person or group who initiated the investigation.

    Introduction

28. The summary describes the basis of the systems request.

    Systems Request Summary

29. The findings section contains the results of your preliminary investigation, including a description of the project's scope, constraints, and feasibility.

    Findings

30. A summary of the project request and a specific recommendation. Management will make the final decision, but the IT department's input is an important factor.

    Case of Action

31. This section lists the people who will participate in the project, and describes each person's role

    Project Roles

32. This section describes the cost of acquiring and installing the system, and the total cost of ownership during the system's useful life. Intangible costs also should be noted.

    Time and Cost Estimates

33. This section includes anticipated tangible and intangible benefits and a timetable that shows when they are to occur.

    Expected Benefits

34. An _______ is included in the report if you need to attach supporting information.

    appendix

Which feasibility analysis validates that a proposed system will be used effectively?

What is the term that describes the extent of a project?

What refers to the practical resources needed to develop purchase install or operate a system?

What are the best strategies for determining system requirements?