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Terms in this set (50)An important input to the Plan Quality Management process is requirements documentation. This is because: c) Requirements documentation captures the stakeholder expectations that should be met by the project. All of the following are continuous improvement frameworks that are compatible with
ISO a) Inspection over Prevention What cycle is the basis for quality improvement? b) PDCA All of these are components of a workflow diagram
called the SIPOC model EXCEPT : d) Solution The PMBOK® Guide defines quality as: c) The degree to which a set of inherent characteristics fulfills requirements. During quality management planning, the project manager and team determine what will be measured during the Control Quality process. Project or product attributes such as on-time performance, defect frequency, and costs vs. budget are known as ________. a) Quality metrics. Preventive action is defined as ________. c) An intentional activity that ensures the future performance of the project work is aligned The process of "auditing the quality requirements and results from quality control measurements to ensure that appropriate quality standards and operational definitions are
used" is called: c) Perform Quality Assurance Once the project management plan is complete and accepted by the stakeholders, the b) Baselined. Learning from the past and understanding cause-and-effect relationships to predict future behavior pertain to which part of Deming's Profound Knowledge System? c) Knowledge The Project Procurement Knowledge Area includes all of the following processes EXCEPT: Schedule Procurements In order to plan for procurements, the project team uses a project document that includes a list of deliverables, acceptance criteria, project assumptions and constraints, and a description of the product, service or result. This document is called the _________. Project Scope Statement One output of the Plan Procurement Management process is the ________, a document that describes the item to be procured "in sufficient detail to allow prospective sellers to determine if they are capable of providing the products, services or results". Procurement statement of work Source selection criteria from the Plan Procurement Management process might include all of these outputs EXCEPT: Expert judgment A ____________ analysis is a technique that results in a decision about whether
particular work can best be accomplished by the project team, or should be purchased from external sources. Make-or-Buy Which contract type requires the buyer to precisely specify the product or services being procured? Fixed Price What is a hybrid type of arrangement that is often used for staff augmentation or any outside support where a precise statement of work cannot be prescribed, and often includes a notto-exceed value and time limit to prevent unlimited cost growth? a) Time and material The type of procurement document
that might be used to request prices for standard products or services is called a _____: Request for Quotation (RFQ) Which of these is a proposal evaluation technique used for complex procurements, where source selection will be made based on seller responses to previously
defined criteria? Weighting system Procurement performance reviews, contract change control system, payment systems and performance reporting are all tools and techniques for which procurement process? Control Procurements ____ is the process of "confirming human resource availability and obtaining the team necessary to complete project activities". Acquire Project Team The project manager's ability to influence others plays an
important role in ______ with functional managers to secure project staff assignments. Negotiating All of these are stages of team development EXCEPT: Learning ______ establish clear expectations regarding acceptable
behavior by project team members, and may cover topics such as protecting confidentiality, establishing trust and handling conflict. Ground rules The objective of the ______ process is to improve competencies, team member interaction, and overall team environment to enhance project performance. Develop Project Team All of these are techniques for managing project conflicts EXCEPT: Dictate / Enforce A document used to manage points of
discussion or dispute that arise during projects, in order to monitor them and insure that they are resolved and add them to lessons learned, is called a(n) _____: Issue log Part of the team development process that helps to ensure team success involves ______ and _______ desirable behavior. Recognizing and Rewarding The process of communicating with stakeholders and working with them to meet their expectations, address issues as they occur, and obtain their continued commitment to the success of the project is called ______: Manage Stakeholder Engagement An output of the process Develop Project Team, an evaluation of the team's success in achieving project objectives for schedule, budget and quality levels, is called team ____. Performance assessments Which aspect of project management includes "collecting, measuring, and distributing performance information, and assessing measurements and trends to effect process improvements"? Monitoring Juan is a project manager for a project that has been baselined and is now underway. When a customer approaches Juan and asks him to
increase the project's scope, Juan's response should be to __________: Perform integrated change control Of the two, ________ is less expensive and more preferable than ________. Accuracy; precision The upper and lower ______ are often +/- 3 standard deviations (3 sigma) around a process (mean (average) Specification limits __________ is the "process of implementing risk response
plans, tracking identified risks, monitoring residual risks, identifying new risks and evaluating risk process effectiveness throughout the project." Control Risks Which quality control tool is a special type of vertical bar chart that is used to identify the primary (vital few) sources that are responsible for causing most of a
problem's effects, often referred to as the 80/20 rule? Pareto Diagram Which quality control tool is sometimes referred to as a "fishbone diagram", as it places a problem statement at the head of the fishbone and uses each "big bone" in the fish's skeleton as a category of probable cause, in order to determine the root
cause of the problem? Cause-and-effect diagram Good project management practice suggests a need to include a _______ within the cost baseline in order to cover identified risks that are accepted, and for which responses have been developed. Contingency reserve The "methodology that combines scope, schedule, and resource measurements to assess project performance and progress" is called ______________. Earned value management (EVM) The
"To Complete Performance Index" (TCPI) is a measure of the cost performance required in order to finish the outstanding work within the remaining budget. The formula for this index is: _________ (BAC - EV) / (BAC - AC) The process of meeting with customers and / or key stakeholders to formalize acceptance of completed project deliverables is
called __________. Validate scope During which project management process would a company auditor verify that all contracts have been completed and all required purchasing standards and methodologies have been followed for the project? Close procurements Terminations for _____ often result from a problem with the project's cost, schedule or performance. Default At the end of the project or phase, lessons learned are finalized and transferred to the company knowledge base for future use.
These lessons learned can include all of the following EXCEPT: Individual performance reviews If the buyer decides to terminate a project early, his or her responsibilities to the contractor are laid out in the project's _________. ... During the "close project or phase" process, the team and project manager may wish to review the _______. All of the above What key input is required before a project or
project phase can move to the closing stage? Accepted deliverables The new management team at a large company has re-evaluated ongoing initiatives and has identified new goals and objectives for the year. They direct that all contracts in progress be terminated immediately. This is an example of ________.
Termination for convenience The Close Project or Phase process includes all planned activities necessary to ______. Transfer the project's products, services or results to the next phase or to production or operations During administrative closure of the project or phase, the organizational process assets that are updated include all of the following EXCEPT: Project charter Sets with similar termsMidterm55 terms Charlotteyufei thmbtg - terms1,982 terms thewiseguy99 Exam #2125 terms Miss_Tracee PMP 4: Project Integration Management119 terms Nisha71281 Sets found in the same folderProject Management Final70 terms seananigans Chapter 1512 terms Selenium12 PM Chapters 1-564 terms zach_robinson9 PM Ch. 13 Assignment12 terms pearbear98 Other sets by this creatorITTO49 terms alam917 47 Processes, Knowledge Area & Process Group, CAPM47 terms alam917 CAPM PMI ITTO Study Guide - 6th Edition123 terms alam917 CAPM Chapter 9 Managing Project Resources37 terms alam917 Other Quizlet setshealth study guided70 terms alela125 SPEECH CH. 153 terms mason_dreiling Pelvic Floor, Walls, Nerves, and Vasculature42 terms ViciousIndian__ Related questionsQUESTION Value net is the simultaneous creation of economic value and social value. 4 answers QUESTION Describe how you would use the members of your project team to develop and execute a project schedule. 4 answers QUESTION Develop Project Management Plan: Tools and Techniques 15 answers QUESTION Private clouds allow corporate users to internally manage their data centers. 8 answers Which of the following is a typical cause for early termination of projects?Which of the following is a typical cause for early termination of projects? Lack of publicity by parent organization.
Which of the following reasons might lead to an early contract termination for convenience?Which of the following reasons might lead to an early contract termination for convenience? The buyer faces changing priorities. Which of the following is true concerning lessons learned on a project? Lessons are the knowledge gained by team members as they perform the project.
What are the phases of project management?Planning, build-up, implementation, and closeout.
What cycle is the basis for quality improvement quizlet?also known as PDSA cycle, is a continuous quality improvement model consisting out of a logical sequence of four repetitive steps for continuous improvement and learning: Plan, Do, Check (Study) and Act.
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Terminations for _____ often result from a problem with the projects cost, schedule or performance.
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