The action steps by which an organization intends to attain its strategic goals are known as

A ____ is defined as a desired future state that the organization attempts to realize. ____ are important because they define the purpose of an organization.

A ____ is a blueprint for goal achievement and specifies the necessary resource allocations, schedules, tasks, and other actions. Goals specify future ends; ____ specify today's means.

The word _______ means determining the organization's goals and defining the means for achieving them.

_____ is the organization's reason for existence that describes the organization's values, aspirations, and reason for being.

The formal ____ _______ is a broadly stated definition of purpose that distinguishes the organization from others of a smiliar type

______ _____ are broad statements describing where ht eorganizaiton wants to be in the future. They pertain to the entire organization rather than to specific divisions/departments

______ ____ define the action steps by which the company intends to attain strategic goals. A ______ ____ is a blueprint that defines organizational activities and resource allocattions, tends to be long-term.

_______ ____ are the results that major devisions and departments within the organization intend to achieve. ______ ____ apply to middle management and describe what major subunits must do in order for the organization to achieve strategic goals.

________ ____ define what major departmnets and organizational subunits will do to implement the organization's strategic plan--shorter period.

_________ ____ are the specific results expected from departments, work groups, and individuals.

________ ____ are developed at the lower levels of the organization to specify action plans toward achieving operation goals and to support tactical plans.

_____-___ ____ are developed to achieve objectives that are not likely to be repeated in the future.

_____ ___ are used to provide guidance for tasks performed repeatedly within the organization. The primary _____ ___ are organizational policies, rules, and procedures.

__________ ____, often referred to as scenarios, define company responses to be taken in case of emergencies or setbacks.

____________ ______ means that planning experts work with managers in major divisions or departments to develop their own goals and plans.

____ are called the action steps by which an organization intends to attain its strategic goals

Of the strategic management functions, which is considered the most fundamental

The planning process starts with:

a formal mission that defines the organization's purpose

A statement that identifies distinguishing characteristics of an organization is know as a ____

To remain competitive, companies should develop strategies that focus on core competencies, providing synergy, and creating value for ____

____ refers to a desired future state that an organization attempts to realize

The set of decisions and actions used to formulate and implement strategies that will provide a competitively superior fit between the organization and its environment so as to achieve organizational goals is known as:

Which of the following is a business activity that an organization does especially well relative to is competition?

____ level strategy pertains to the major functional departments within the business unit.

Sears' decision to sell off much of its financial services division is an example of a:

When Coca-Cola introduced Surge, a new citrus soft drink, what type of strategy was being pursued?

____ specify future ends and ____ specify today's means

Managers are often referred to as:

Which of the following is a choice made from available alternatives

Programmed decisions are made in response to ____ organizational problems

Examples of non-programmed decisions would include the decision to:

develop a new product or service

Which of the following means that all the information the decision-maker needs is fully available?

Which of the following means that a decision has clear-cut goals and that good information is available, but the future outcomes associated with each alternative are subject to chance?

Which of the following refers to the deployment of organizational resources to achieve strategic goals?

Organizational structure is defined as the:

framework in which the organization defined how tasks are divided, resources are deployed, and departments are coordinated

The adoption of a new idea or behavior by an organization is known as organizational ____.

____ refers to innovations in products, services, or processes that radically change an industry's rules of the game for producers and consumers.

The innovation strategy for changing products and technologies that involves designing the organization to encourage creativity and the initiation of new ideas is known as ____.

all of the following are characteristics of creative individuals except ____.

4 levels of goal planning

mission statement, strategic goals/ plans (senior management), tactical goals/ plans (middle management), operational goals/plans (departments)

Set goals, develop action plans, review process, appraise overall performance.

focuses manager and employee efforts on activities that will lead to goal attainment. Can improve performance at all company levels. Improves employee motivation, and aligns individual and departmental goals with company goals.

Criteria for effective goals

specific and measurable, defined time period, cover key result areas, challenging but realistic, linked to rewards.

Organizational Planning Process

1. develop the plan
2. translate the plan
3. plan operations
4. execute the plan
5. monitor and learn

set of decisions and actions used to formulate and execute strategies that will provide a competitively superior fit between the organization and its environment so as to achieve organizational goals.

Elements of competitive advantage

target customers, achieve synergy, create value, exploit core competence

Global Corporate Strategies

Globalization: treats world as a single market, standardizes global product/advertising
Transnational: seeks to balance global efficiencies and local responsiveness, combines standardization and customization
Export: domestically focused, exports a few domestically produced products to selected countries
Multidomestic: handles markets independently for each country, adapts products/ advertising

Functional Level Strategy

action plans used by major departments to support the execution of business-level strategy

Boston Consulting Group: Stars: rapid growth and expansion. Question marks: new ventures, risky-few become stars, Cash Cows: milk to finance question marks and starts, Dogs: no investment, keep if some profit, consider disvestment

involve situations that have occurred often enough to enable decision rules to be developed and applied in the future. Ex. reorder paper

made in response to situations that are unique, are poorly defined and largely unstructured, and have important consequences for the organization. Ex. Sprint carrying the iPhone

6 steps in the decision making process

1. recognition of decision requirement
2. diagnosis and analysis of causes
3. development of alternatives
4. selection of desired alternative
5. implementation of chosen alternative
6. evaluation and feedback

Personal decision framework

Situation: programmed/nonprogrammed, classical, administrative, political, decision steps
+
Personal Decision: directive, analytical, conceptual, behavioral
=
Decision Choice: best solution to the problem

is the formal and legitimate right of a manager to make decisions, issue orders, and allocate resources to achieve organizationally desired outcomes.

is the duty to perform the task or activity as assigned.

means that the people with authority and responsibility are subject to reporting and justifying task outcomes to those above them in the chain of command.

the process managers use to transfer authority and responsibility to positions below them in the hierarchy

Tactics for overcoming resistance to change

communication/education, participation, negotiation, coercion, top management support

Concept of force field analysis

change is a result of the competition between driving and restraining forces.

What are the 3 levels of goals within an organization?

There are three types of organizational goals: individual, team, and corporate. With these goals, they all have specific time frames for achievement. In many cases, those goals have longer time frames than others.

Is the act of determining organization's goals and defining means for achieving the?

Planning is the act of determining the organization goals and the means for achieving them.

What is planning in an organization?

What is Organizational Planning? Organizational planning is the process of defining a company's reason for existing, setting goals aimed at realizing full potential, and creating increasingly discrete tasks to meet those goals. Each phase of planning is a subset of the prior, with strategic planning being the foremost.

What are strategic goals quizlet?

Strategic goal - these are goals set by and for the top management of an organization. They focus on broad and general issues and directions. Different levels of goals (3) Tactical goal - these are set for and by middle managers. They focus on how to put into operation actions necessary to achieve strategic goals.