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Terms in this set (57)Transactional leaders try to get people to do ordinary things while __________ leaders attempt to get people to do exceptional things. transformational Attempts to identify distinctive characteristics that account for the effectiveness of leaders are called the __________ approach to leadership. trait Identify some of the reasons cited in the text as to why women are not found in positions of corporate leadership. -women tend to give credit to others The ability to influence employees to voluntarily pursue organizational goals is know as ________ leadership Self-centered perspective, feelings of superiority, and a drive for personal power and glory Narcissism Cynical view of human nature that condones opportunistic and unethical ways of manipulating people Machiavellianism Lack of concern for others, impulsive behavior and lack of remorse when your actions harm others Psychopathy Influencing others to understand and agree what needs to be done and the process of facilitating individual and collective efforts to accomplish shared objectives is the focus of _____ leadership managerial Jon's employees have a lot of personal respect and admiration for him. As a result, they are very loyal to him. This is and example of ______ power. referent According to Harvard professor John Kotter, in which of the following ways does an organization manage complexity? - controlling and problem solving Trina is the "go-to gal" when anyone in the office has problems with computers. She knows more about the system than anyone else, and no matter what the problem is, she can fix it. Trina has ______ power. expert The type of power that all managers have that results from their formal position within the organization is called ______ power legitimate At the completion of a long project, Alleen gives her assistant a day off with pay to acknowledge all of his hard work. This is an example of ___ power. reward Amber docks an employee's pay when he comes in late for work for the second time in a week. Amber is demonstrating ___ power coercive Which of the following are two factors influencing transformational leaders? - organizational culture The approach that suggests that leadership behaviors varies along continuum of leadership styles, from passive through transactional to transformational leadership is referred to as ___ leadership. full-range Richard's use of power is directed toward helping himself, instead of using power to help others. This is an example of ___ power personalized ___ power results from one's specialized information or expertise expert Morgan considers Jessica and effective leader because she is intelligent, has high energy, and portrays self-confident nature. Morgan is characterizing Jessica based on the ___ approach to leadership. trait Which are key behaviors for transformational leaders - idealized influence The "power of the purse strings" - meaning that a manager can approve raises and other monetary incentives for her employees, describes ___ power reward Susan was able to get Steve to work with her in making decisions about how the new office should look by asking him for his thoughts on design. This is an example of the ___ influence tactic consultation A manager who tells his subordinate, "do it or else pay the consequences" is demonstrating ___ power coercive Connor wanted to help Chris with a new, potentially profitable client's portfolio. Connor reminded Chris that since he was instrumental in getting Chris hired, ho owed him a favor. This is an example of the ____ influence tactic exchange
Mycah complains to her boss about working overtime by saying "I don't see why I have to finish this project tonight" Her boss responds with "Because I'm the boss and I say so, thats why". Mycah's boss is displaying ___ power legitimate Which of the following are likely characteristics of transformational leaders? - extroverted Power directed at helping yourself and furthering your own ends rather than those of others or the organization is called __ personalized power Power directed at helping others, as opposed to helping oneself, is known as ____ power socialized Workers at the factory walked out in a show of solidarity when one of the colleagues was fired, and they refused to return to work until her was reinstated. What influence tactic were the workers using? Coalition tactics The phrase coined by Dragnet's Joe Friday -- "The facts, ma'am -- just the facts" BEST describes which persuasion tactic? rational persuasion Research demonstrates that transformational leadership yields several positive results, including: - improved leadership effectiveness and employee job satisfaction Referring to friendship and loyalty when making a request is an example of persuasion through ___ personal appeal Using demands, threats, or intimidation to gain compliance is an example of persuasion using ____ pressure tactics ____ create and express and organization's vision and strategic plan, whereas ____ implement that vision and plan leaders; managers Samantha congratulated Eric on his recent promotion and told him he was among the best and brightest employees the firm had. She then asked for his help on her projects. Which influence tactic did Samantha use? ingratiating Based upon the text, which of the following are accurate statements concerning the desirable traits of women who excel as executives? - women are highly collaborative By setting a direction, aligning people, and being motivated and inspirational, leadership cops with _____ change Kendra is the type of transformational leader who provides motivation by offering a vision that inspires and energizes her staff. Kendra is an example of a ____ leader. charasmatic President Obama's famous quote, "We are the change that we seek" BEST demonstrates which persuasion tactic? inspirational appeal Basing a request on one's right or authority, organizational rules or policies, or express or implied support from superiors is known as ___ tactics legitimating Which of the following are among the implications of transformational leadership for managers? - It can improve results for both individuals and groups Managers use ___ power to punish their subordinates through verbal or written reprimands, fines, or sometimes in extreme situations terminations. coercive Vanessa wants the company to offer healthier food options in the vending machines, so she circulates a petition to be signed by other employees before presenting it to management. What type of influence tactic is Vanessa using? Coalition
Frank tells his manager, "After the problems we've had with our current supplier, it just makes sense to switch to a new supplier." What form of persuasion is Frank using? Rational persuasion Which of the following are characteristics of being a leader, rather than a manager? Being a visionary Candidates for the management development program at GenCo Enterprises must first complete a personality assessment to determine their suitability for a leadership role. Based on this, it would appear GenCo believes in the ____ approach to leadership. trait ___ is the right to perform or command; this right comes with the supervisor's job authority Which of the following is NOT considered a "hard" influence tactic? Consultation True or false: Women executives score lower than men on producing high-quality work False The ____ leadership approach asserts that leadership behavior varies across a wide number of leadership styles, ranging from take-no-responsibility leadership to transformational leadership full-range A sales engineer tells a potential client, "This is a state-of-the-art technology and it will streamline your inventory process." What form of persuasion is the sales engineer using? Rational persuasion The quote "Flattery will get you everywhere" demonstrates the effectiveness of which influence tactic? Ingratiating tactics Saying "This has been green-lighted at the highest level" is an example of persuasion using which influence tactic? legitimating As the director, Reggie knew that his staff would be unhappy to hear that three divisions of the company had been sold. Reggie held a staff meeting to talk to the workers affected by the sale. He told them that their jobs would still exist and this sale would mean even bigger profits for the company in the future and more job opportunities for them. How is Reggie coping with his change? Motivating and inspiring Trying to build enthusiasm or confidence by appealing to others' emotions, ideals, or values is called _____ an inspirational appeal Which of the following scenarios is an example of a pressure tactic? Paul threatens to fire you if you don't make your sales quota at the end of the month Which of the following is NOT considered a "soft" influence tactic? Coalition tactics
Sets with similar termsMNGT, Chp 15, pt.355 terms isaiah_daws5 MGMT Final33 terms Katie_Barnhart4 Chapter 14 Learn Smart Power, Influence, Leadership70 terms danbateman Management ch 14.60 terms Joanna_Earl Sets found in the same folderMGT 300: Chapter 14153 terms kendalllblair MGMT 3000 CH. 575 terms JakeSpaniol MGMT 320 Chapter 14 Connect Learnsmart71 terms petiteawkwardness MGMT 3000 14.1-14.596 terms kjarco2726 Other sets by this creatorChapter 619 terms Ryan_Jakszta Chapter 526 terms Ryan_Jakszta Chapter 16 MGMT63 terms Ryan_Jakszta Chapter 15 MGMT65 terms Ryan_Jakszta Other Quizlet setsFinal65 terms Mac_Decker Sociology Exam 3134 terms Renee_C4 Marine Test - Ocean Features11 terms Marisa_Olivari End of Year Science Review!!58 terms nicholeatwellTEACHER Related questionsQUESTION Explain the role of an editor of a student newspaper, and describe some of the skills they must possess. 6 answers QUESTION Roughly in which part of Africa is Swahili spoken? Which three countries did we focus on in discussion of Swahili? 5 answers QUESTION Competition in The IMC Planning Process 5 answers QUESTION Convey Empathy and Sensitivity (communicating negative news) 2 answers What are the two factors influencing transformational leaders?There are four factors to transformational leadership, (also known as the "four I's"): idealized influence, inspirational motivation, intellectual stimulation, and individual consideration.
Which are considered soft influence tactics choose every correct answer?Soft tactics include “personal appeal,” “consultation,” “inspirational appeal,” “ingratiation” and “rational persuasion.”
What type of power resides within an individual regardless of his or her position within an organization?Personal power is power that resides in a person regardless of position. Attempts to use power can result in commitment, compliance, or resistance.
Which of the following are likely characteristics of transformational leaders?There are four main components of Transformational Leadership: Individualized Consideration, Intellectual Stimulation, Inspirational Motivation, and Idealized Influence. Each of these components are positively related to individual and organizational performance.
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The quote flattery will get you everywhere demonstrates the power of which influence tactic?
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