Three of the most powerful management tools for promoting operating excellence and betterstrategy execution are business process reengineering, total quality management (TQM)programs, and Six Sigma quality control programs.Business Process ReengineeringBusiness Process Reengineering– involves radically redesigning streamlining how an actively isperformed with the intent of achieving quantum improvements in performance.Total Quality Management (TQM) ProgramsTotal Quality Management (TQM) Programs- entails creating a total quality culture, involvingmanagers and employees at all levels, bent on continuously improving the performance of everyvalue chain activity.Six Sigma Quality Control ProgramsSix Sigma Quality Control Programs – utilizedadvanced statistical methods to improve qualityby reducing defects and variability in the performance of business processes.There are two important types of Six Sigma programs:1.The Six Sigma process of define, measure, analyze, improve, and control (DMAIC) is animprovement system for existing processes falling below specifications and needingincremental improvement.2.The Six Sigma process of define, measure, analyze, design and verify (DMADV) is usedto develop new process or products at Six Sigma quality levels. DMADV is sometimesreferred to as a design or Six Sigma, or DFSSThe statistical thinking underlying Six Sigma based on the following three principles: Show boundaries on their actions; then empower them to act within these boundaries in pursuit ofcompany goals32.A "best practice" refers toa method of performing an activity that consistently delivers superiorresults compared to other approaches.33.The role of benchmarkingis to improve the performance of strategy-critical activities andthereby enhance strategy execution.34.Which one of the following is not a tool that company managers can use to promote operatingexcellence in performing value chain activities?Adoption of standard industry techniques35.Business process reengineering is a tool forpulling the pieces of strategy-critical activities out of different departments and unifying theirperformance in a single department or cross-functional work group that has charge over thewhole process and can be held accountable for performing the activity in a more strategy-supportive fashion.36.Total quality management (TQM)is a philosophy of managing a set of business practices that emphasizes continuousimprovement in all phases of operations, 100% accuracy in performing tasks, involvement andempowerment of employees at all levels, team-based work design, benchmarking, and totalcustomer satisfaction.37.Well conceived, state-of-the-art operating systems and real-time datanot only enable better strategy execution but also strengthen organizational capabilities(perhaps enough to provide a competitive edge over rivals).38.From a strategy-implementing/strategy-executing perspective, which one of the following is nota typical and important benefit of systems that provide real-time information and performancetracking?Enabling companies to wisely set stretch objectives and then to tie incentives andrewards to the achievement of these objectives39.Management's single most powerful tool for mobilizing employee commitment to good strategyexecution and operating excellence is Well-conceived policies and operating procedures facilitate good strategy execution by Question 14 options:
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Daft Publisher:South-Western College Pub Management, Loose-Leaf Version ISBN:9781305969308 Author:Richard L. Daft Publisher:South-Western College Pub How well designed policies and procedures can facilitate good strategy execution?Well-conceived policies and operating procedures facilitate strategy execution in three significant ways: 1) By providing top-down guidance regarding how things need to be done; 2) By helping ensure consistency in how execution of critical activities is performed; and 3) By promoting the creation of a work climate that ...
Which of the following is not one of the ways that wellWell-conceived policies and operating procedures facilitate strategy execution in all of the following ways EXCEPT they: facilitate cost cutting (finding ways to do less with less) while undertaking new strategic initiatives.
What does a good strategy execution require?Building an organization capable of good strategy execution entails: staffing the organization, acquiring, developing, and strengthening key resources and competitive capabilities, and structuring the organization and work effort.
How does providing topOne way well-conceived policies and operating procedures facilitate strategy execution is by providing top-down guidance regarding how things need to be done. This top-down guidance includes which of the following? It provides guidelines to channel individual and group efforts along a strategy-supportive path.
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Well-conceived policies and operating procedures facilitate good strategy execution by
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