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Terms in this set (20)
Human Resource Management
What aspect of a business deals with the policies, practices, and systems that influence the behavior, attitudes, and performance of employees?
human capital
An organization's employees, described in terms of their training, experience, judgment, intelligence, relationships, and insight.
gains a sustainable competitive advantage
When a firm is better than its competitors at producing a good and is able to stay better at it over a length of time, it _____.
a high-performance work system
a structures in which, people and processes work together seamlessly.
being a strategic partner
As a business within the company, HR has three product lines, one of which involves contributing to the company's goals and plans by understanding how HR can provide a competitive advantage. This is known as ______.
Human Resource Management
Chantal helps recruit and hire employees. She is also involved with correcting poor employee behavior. Chantal works in ______.
Analysis
Trevor is tasked with obtaining detailed information about the jobs in his organization. He is performing a job _______.
employees
Human capital refers to an organization's _____.
Recruitment
the process through which the organization seeks applicants for potential employment
Performance Management
Making sure that the activities of employees match the organization's goals is called _____.
Administrative Services and transactions
Business partner services
strategic partner services
The human resources department is like a business within the company, which provides what three product lines?
pay and benefits
which plays the most important role in employee motivation, especially when linked to the individual's or group's achievements?
job analysis
describes the process of getting detailed information about jobs?
human resource planning
identifying the numbers and types of employees the organization will require to meet its objectives
talent management
a systematic, planned effort to attract, retain, develop, and motivate highly skilled employees and managers
evidence based HR
uses data to understand how human resource practices affect the company's performance.
the categories that are part of the HR success competencies.
relationship management
business acumen
ethical practices
HR Responsibilities of Supervisors
-Help
define jobs
-Forecast HR needs
-Provide training
-Interview (and select) candidates
-Appraise performance
-Recommend pay increases and promotions
-Communicate policies
-Motivate, with support from pay, benefits, and other rewards
freedom of conscience
the right to refuse to do what violates their moral believes, as long as these beliefs reflect commonly accepted norms
HR success competencies
HR Expertise, Relationship Management, Ethical Practice, Consultation, Leadership and Navigation, Communication, Global and Cultural Effectiveness, Ethical Practice, Critical Evaluation, and Business Acumen
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