What is a formal written set of ethical standards guiding an organizations actions?

Generally accepted standards of right and wrong

People or organizations that compete for customers or resources are called...

Which of the following are groups that make up the task environment

- government regulators

- local communities

- strategic allies

Those who pay to use an organization's services or buy their goods are called __________.

Which of the following is not an internal stakeholder

three types of internal stakeholders

    • Employees
  • Owners
    • Board of Directors

"Going green" of adopting environmentally friendly processes, is which type of social responsibility

The _______ approach states that an ethical decision is a decision that is guided by the respect for impartial standards of fairness and equity.

What are the two components of the EXTERNAL environment?

The task environment
The general environment

Behavior accepted as "right" as opposed to "wrong" is

The approach to solving ethical dilemmas where ethical behavior is guided by what will result in the greatest good for the greatest number of people is called the ____ approach

An example of a new technological force being used in transforming resources into a good or service is

People or groups in the organization's outside environment that are affected by activities within the organization are called

The ______ of an organization consist of all those who can claim it as their legal property.

In the ____ to solving ethical dilemmas there is the assumption that you will act ethically in the short run to avoid others harming you in the long run.

Which of the following are considered special-interest groups

humane society of the united states

national rifle association

mothers against drunk driving

A company or person that provides raw materials, services, equipment, labor, or energy to another organization is called a(n):

What are the six forces within the general environment of business?

* Economic * Technological * Sociocultural * Demographic * Political-legal * International Not religion

Changes in the global economic, political, legal, and technological system that may affect an organization are called ______ forces. 

Some research shows that ethical behavior and high social responsibility pay off for companies in the following 4 ways:

1. decrease in employee fraud 2. higher profits due to increased sales and revenue 3. higher employee retention 4. increase in the number of job applicants

three levels of personal moral development proposed by Kohlberg

  • preconventional
    • follow rules
  • conventional
    • follow expectations of others
  • postconventional
    • guided by internal values

A person or an organization that helps another organization sell its goods and services is called a(n)

Which broad term identifies all the different groups of people whose interests are affected by an organization's activities, including but not limited to stockholders, employees and customers?

General economic conditions and trends including unemployment, inflation, interest rates, and economic growth that may affect an organization's performance are called:

The ______ is one of four approaches to solving ethical dilemmas, wherein ethical behavior is guided by respect for the fundamental rights of human beings.

The notion that corporations are expected to go above and beyond following the law and making a profit, to take actions that will benefit the interests of society as well as those of the organization is called corporate....

Changes in the way politics shape laws and laws shape the opportunities for and threats to an organization are called _________-________ forces.

The law establishing requirements for proper financial record keeping for public companies as well as penalties for noncompliance is the ________ Act.

The pattern of values within an organization is called a(n)...

The relatively permanent and deeply held underlying beliefs and attitudes that help determine a person's behavior are called __________.

Carriage Real Estate, Inc. needs to encourage ethical conduct among its employees. What are the steps it can take to encourage ethical behavior when dealing with clients?

*protect whistle-blowers *create formal, written set of ethical standards *ensure that employees understand the company's strong support of ethical behavior *check references and resumes of prospective employees

An employee who reports organizational misconduct to the public is called a(n)...

Agencies that establish ground rules under which organizations may operate are called:

In the for-profit world the role of an owner in an organization is to make an

Employees, owners, and the board of directors if any are known as ___ stakeholders

Influences on an organization arising from changes in the characteristics of a population, such as age, gender, and ethnic origin, are called ___________ forces.

A(n) ______ consists of a formal written set of ethical standards guiding an organization’s actions.

The term used to describe the relationship of two organizations that join forces to achieve advantages that neither can perform as well alone is:

According to Robert Hurley, trust comes from delivering every day on what one promises, and involves constant:

teamwork
collaboration
communication

The relatively permanent and deeply held underlying beliefs and attitudes that help determine a person's behavior are called __________.

situation in which you have to decide whether to pursue a course of action that may benefit you or your organization but that is unethical or even illegal

In many of today's forward-looking organizations, ___ are considered the most important resources that a company has

The employee organization that represents hourly workers as opposed to salaried employees is called a(n)

A state government offered a German solar research company a tax break if it located its U.S. headquarters in that state because of the new jobs that would be created. Unfortunately, problems occurred, resulting in little company growth and few new jobs. As a result, the state instituted a ______ by rescinding the tax breaks.

To a commercial airline, the Federal Aviation Agency is an example of a stakeholder.

As part of his overall stock portfolio, Jason bought a few shares of Facebook. In this context, he would best be described as ______ of Facebook.

Prior to its natural gas pipeline explosion, Pacific Gas and Electric (PG&E) had an incentive system that encouraged crews to find leaks, which led to steep increases in repair costs.

Which of the following forms the base of Carroll's global corporate social responsibility pyramid?

Google made a pledge to investors when it went public to reserve 1% of its profit and equity to "make the world a better place." This is an example of corporate

philanthropy. Philanthropy is defined as making charitable donations to benefit humankind as Google did with its pledge.

Justifications for cheating are mainly:

What is a formal written set of ethical standards guiding an organization's actions?

A code of ethics is important because it clearly lays out the rules for behavior and provides the groundwork for a preemptive warning. While a code of ethics is often not required, many firms and organizations choose to adopt one, which helps to identify and characterize a business to stakeholders.

What is a formal written statement of the values and principles that guide a firm's action?

A code of conduct is recognized as a formal well-written statement that consists of the business's mission, principles, norms, responsibilities, rules, and values.

What are ethical standards quizlet?

Ethical standards are based on. morals, expectations, oaths, pledges. Failure of professional skill or learning that results in injury, loss, or damage is called. malpractice. The most common incidences of liability for hte health care worker result from.

What are the standards of right and wrong that influence behavior?

Ethics are the standard of what is right and wrong, and they are based on our values. Being ethical requires making a moral judgment, and that's not always easy. Ethical behavior takes courage and has to be practiced.