What is an organizational function and a set processes for creating communicating?

Marketing Defined

Watch Video 1.1. Introduction to Marketing

The following video defines marketing and its role within a business.

Critical Thinking

Now that you have reflected on the definition of marketing and have watched the video, you probably realized that the idea of marketing is broader than you originally thought.

 

American Marketing Association

What is an organizational function and a set processes for creating communicating?
Image Credit: AMA

The American Marketing Association represents marketing professionals and has attempted over the years to define what marketing is.

It is important to note that this definition has evolved over the years to reflect changes in society and technology. In 1985, the AMA’s definition stated that marketing was “the process of planning and executing the conception, pricing, promotion, and distribution of ideas, goods, and services to create exchanges that satisfy individual and organizational goals” (Lusch, 2007). In 2004, the definition changed to “marketing is an organizational function and a set of processes for creating, communicating, and delivering value to customers and for managing customer relationships in ways that benefit the organization and its stakeholders" (Lusch, 2007). The AMA’s (2013) current definition is “marketing is the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large.”

As you might have noticed from these definitions, as well as the video, there are many decisions involved in marketing. Some of the decisions include:

  • paying attention to customer’s needs,
  • estimating consumer demand,
  • predicting where and when customers want your products,
  • communicating your product benefits, and
  • anticipating competitive responses.

151.An organizational function and set of processes for creating, communicating, anddelivering value to customers and for managing customer relationships in ways thatbenefit the organization and its stakeholders is known as ________.a.advertisingb.promotionc.marketingd.managemente.production(c; easy; p. 31)

152.The goal of marketing is to match a product’s availability to ________.

Get answer to your question and much more

153.Which key concept in marketing suggests that marketing should focus first on identifyingthe needs and wants of the customer?

Get answer to your question and much more

154.In which situation is the product or corporate-focused approach to marketing still used?

Get answer to your question and much more

155.The act of trading a desired product or service to receive something of value in return isknown as which key concept in marketing?a.marketing conceptb.product conceptc.exchanged.production concepte.customer concept

We have textbook solutions for you!

What is an organizational function and a set processes for creating communicating?

The document you are viewing contains questions related to this textbook.

Foundations of Business

Hughes/Pride

Expert Verified

Chapter One: Introduction to Advertising(c; easy; p. 32)156.What is exchanged in marketing?

Get answer to your question and much more

157.________ is the process of creating a special meaning for a product, one that makes itdistinctive in the marketplace and in its product category.

Get answer to your question and much more

158.When a brand name or brand mark is legally protected through registration with thePatent and Trademark Office of the Department of Commerce, it becomes a ________.

Get answer to your question and much more

159.Which government agency provides a brand name or brand mark trademark protection?a.Federal Trade Commissionb.Department of Commercec.Federal Communication Commissiond.Justice Departmente.Securities and Exchange Commission(b; moderate; p. 35)

Chapter One: Introduction to Advertising160.________ is the reputation, meaning, and value that the brand name or symbol hasacquired over time.

Get answer to your question and much more

161.Which of the following measures the financial value the brand contributes to a company?

Get answer to your question and much more

162.Which of the following does NOT add value to a product?

Get answer to your question and much more

163.Which of the following is NOT a way advertising adds value to a product?

Upload your study docs or become a

Course Hero member to access this document

Upload your study docs or become a

Course Hero member to access this document

End of preview. Want to read all 510 pages?

Upload your study docs or become a

Course Hero member to access this document

What is an organizational function and a set of processes for creating communicating and delivering value to customers?

Marketing is an organizational function and a set of processes for creating, communicating, and delivering value to customers and for managing customer relationships in ways that benefit the organization and its stakeholders.

Which of the following is a set of processes for creating communicating?

Marketing is a set of processes for creating, communicating, and delivering value to customers and for improving customer relationships. It includes everything that organizations do to satisfy customers' needs.

Is an organization function and a set of processes for creating?

Marketing is an organizational function and a set of processes for creating, capturing, communicating, and delivering value to customers and for managing customer relationships in. ways that benefit the organization and its stakeholders.

What is the term for the process of creating communicating and delivering?

Marketing is the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large. (