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Technical Writing for Success3rd EditionDarlene Smith-Worthington, Sue Jefferson 468 solutions Technical Writing for Success3rd EditionDarlene Smith-Worthington, Sue Jefferson 468 solutions HELPDESK: Hi. How may I assist you? MICHAEL: I just bought a new computer. When I was setting up my e-mail, it asked me to enter my "SMTP" information. What does SMTP mean? a) SMTP is short for Super Motion and Time Protocol, and it's the protocol—or set of rules—that makes sure e-mail is sent quickly over the Internet. b) SMTP is short for Simple Mail Transfer Protocol, and it's the protocol—or set of rules—that handles sending e-mail over the Internet. c) SMTP is short for Server Manager and Tracking Protocol, and it's the protocol—or set of rules—that makes sure e-mail is sent securely over the Internet. b) SMTP is short for Simple Mail Transfer Protocol, and it's the protocol—or set of rules—that handles sending e-mail over the Internet. MICHAEL: But what does SMTP do exactly? Does it just make sure my e-mail gets from point A to point B? a) SMTP sends e-mail messages from the e-mail client software (such as Microsoft Outlook) to the e-mail server of an Internet service provider, where they can be forwarded to the proper recipient. NO b) SMTP routes all e-mail messages from the e-mail software (such as Microsoft Outlook) to the Central Internet Post Office (CIPO), where they are forwarded to the proper recipient. c) SMTP routes all e-mail messages from a web server to a central communications server, where they are forwarded to the proper recipient. a) SMTP sends e-mail messages from the e-mail client software (such as Microsoft Outlook) to the e-mail server of an Internet service provider, where they can be forwarded to the proper recipient. MICHAEL: So then SMTP handles all my Internet e-mail and the attachments I send? a) Actually, VoIP is the protocol that is responsible for sending attachments with e-mail. NO b) Yes, SMTP also handles the transmission of all file attachments in e-mail. c) Actually, the MIME protocol is responsible for sending attachments with e-mail. c) Actually, the MIME protocol is responsible for sending attachments with e-mail. MICHAEL: I send a lot of personal messages via e-mail. Is it easy for hackers to intercept my messages, or are they pretty safe? a) All e-mail programs automatically provide e-mail security protection measures such as encryption, so your messages are quite safe. b) The SMTP protocol requires that security measures be applied to all e-mail messages. So when your e-mail client sends the message out via SMTP, it will be secure. c) Although the SMTP protocol doesn't provide for e-mail security, there are various ways in which you can protect the privacy of sensitive messages. c) Although the SMTP protocol doesn't provide for e-mail security, there are various ways in which you can protect the privacy of sensitive messages. MICHAEL: So what are the e-mail protection measures you would recommend? HELPDESK: Your choices are explained in greater detail in one of our FAQs—our frequently asked questions. a) FAQ: How Do I Encrypt My E-Mail? b) FAQ: How Do I Use the Secure Sockets Layer (SSL) Protocol? c) FAQ: How Do I Use ipV4 Addressing? a) FAQ: How Do I Encrypt My E-Mail? MICHAEL: Great. Then I'll look into the encryption packages to protect my e-mail and that will be one less thing I have to worry about. a) Unfortunately, using encryption doesn't solve all security problems associated with e-mail. You should also look into creating a virtual private network, or VPN, in your home. b) Unfortunately, using encryption doesn't solve all security problems associated with e-mail. You should also look into special e-mail protection software. c) Unfortunately, using encryption doesn't solve all security problems associated with e-mail. You should also look into using special parts of the MIME protocol that deal with e-mail security. b) Unfortunately, using encryption doesn't solve all security problems associated with e-mail. You should also look into special e-mail protection software. MICHAEL: What about instant messaging? Do I need to use encryption or any special software to protect my IM sessions? a) To protect your IM sessions, you should use the same software you use to protect your e-mail messages. b) Unfortunately, most IM services do not use a high level of encryption for IM messages, if they bother to use encryption at all. Therefore, it's not a good idea to send sensitive information via IM. c) To protect your IM sessions, you just need to set the SSL protocol to "Protect all incoming and outgoing messages." b) Unfortunately, most IM services do not use a high level of encryption for IM messages, if they bother to use encryption at all. Therefore, it's not a good idea to send sensitive information via IM. What is SMTP? a) Simple mail transfer protocol (SMTP) is the protocol responsible for sending e-mail messages from an e-mail client to an e-mail server. b) Simple mail transfer protocol (SMTP) is the protocol responsible for enabling files to be downloaded to a computer or uploaded to other computers. c) Simple mail transfer protocol (SMTP) is the protocol responsible for preparing data for transmission and providing for error checking and resending lost data. d) Simple mail transfer protocol (SMTP) is the specification to simplify attachments to e-mail messages. a) Simple mail transfer protocol (SMTP) is the protocol responsible for sending e-mail messages from an e-mail client to an e-mail server. What's an e-mail client and e-mail server? a) An e-mail client is the ISP from which an e-mail message is sent, and an e-mail server is the computer to which the e-mail message is sent. b) An e-mail client is the computer from which an e-mail is sent, and an e-mail server is the e-mailing software that stores, processes, and sends e-mails. c) An e-mail client is an e-mailing application (such as Microsoft Outlook) from which an e-mail message is sent, and an e-mail server is a specialized computer that stores, processes, and sends e-mails. d) An e-mail client is the party involved in sending a coded message, and an e-mail server is the party that decrypts the code. c) An e-mail client is an e-mailing application (such as Microsoft Outlook) from which an e-mail message is sent, and an e-mail server is a specialized computer that stores, processes, and sends e-mails. When I attach a file to my e-mail, will SMTP send it to the e-mail server? a) The common gateway interface (CGI) is responsible for sending e-mail file attachments. b) The multipurpose Internet mail extensions (MIME) protocol is responsible for sending e-mail file attachments. c) The dynamic host configuration protocol (DHCP) is responsible for sending e-mail file attachments. d) The Voice over Internet Protocol (VoIP) is responsible for sending attachments. b) The multipurpose Internet mail extensions (MIME) protocol is responsible for sending e-mail file attachments. Will SMTP keep my e-mails safe? a) Yes, SMTP has built in security features but you need VoIP for encryption. b) No. For that you need to use special IP protocol techniques. c) Yes, SMTP has built-in encryption and security features. d) No, SMTP cannot keep your e-mails safe, but there are other security measures like encryption that can keep your e-mails safe. d) No, SMTP cannot keep your e-mails safe, but there are other security measures like encryption that can keep your e-mails safe. How do I perform encryption? NO a) You can encrypt messages using private-key encryption. In private-key encryption, the two parties involved in sending and receiving the message, as well as the server through which the e-mail is sent have the code. b) You can encrypt messages using private-key encryption. In private-key encryption, the sender encrypts a message using the receiver's private key, which is placed on a website, for instance. c) You can encrypt messages using private-key encryption. In private-key encryption, only the two parties involved in sending and receiving the message have the code. d) You can encrypt messages using public-key encryption. In public-key encryption, anyone receiving the message can decode with the key sent in the e-mail. c) You can encrypt messages using private-key encryption. In private-key encryption, only the two parties involved in sending and receiving the message have the code. Is there any other safer way to encrypt emails? a) You can use public-key encryption. In public-key encryption, two keys are created, one key for encoding and the other for decoding. NO b) You can use public-key encryption. In public-key encryption, two keys are created, one key for sending the message and the other for receiving. NO c) You can use public-key encryption. In public-key encryption, two keys are created, one key for identifying the receiver of the message and the other for identifying the sender of the message. d) You can use private-key encryption. In private-key encryption, one key is created for the message receiver. a) You can use public-key encryption. In public-key encryption, two keys are created, one key for encoding and the other for decoding. Do instant messaging (IM) services use secure data transmission software to provide security of data exchanged? a) No, most instant messaging services don't use secure data transmission software. Hence it is not safe to exchange important data over IM. b) Yes, most instant messaging services use secure data transmission software. Hence it is safe to exchange important data over IM. c) Yes, most instant messaging services use secure data transmission software. In addition, they also use encryption. Hence it is safe to exchange important data over IM. d) No, most instant messaging services don't use secure data transmission software. But they have other high level security methods. a) No, most instant messaging services don't use secure data transmission software. Hence it is not safe to exchange important data over IM. ________ is the ability of two or more people to communicate in text over the Internet in real time. a) Instant messaging b) Remote handshaking c) SMTP d) VoIP a) Instant messaging Which of the following specifications is used to simplify attachments to e-mail messages? a) Telnet b) POP c) SMTP d) MIME d) MIME Which protocol uses standard Internet connections to make phone calls over the Internet? a) POP b) VoIP c) SMTP d) MIME b) VoIP When only the two parties involved in sending a message have the code, this is called ________-key encryption. a) protocol b) public c) private d) foreign c) private Which of the following is an example of an e-mail client? a) Dropbox b) Microsoft Outlook c) iCloud d) AOL Messenger b) Microsoft Outlook What protocol is used to send email messages from a mail client to a mail server?The Simple Mail Transfer Protocol (SMTP) is used to deliver e-mail messages over the Internet. This protocol is used by most e-mail clients to deliver messages to the server, and is also used by servers to forward messages to their final destination.
What protocol sends email to a mail server quizlet?What protocol sends email to a mail server? SMTP sends email to a mail server. You have a large TCP/IP network and want to keep a host's real time clock synchronized.
What protocol does an email client use to send an email to the first server quizlet?SMTP is a TCP/IP protocol used to send email. FTP is used to transfer files.
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What protocol is used to send email messages from a mail client to a mail server quizlet?
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