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Which components should be included in an effective message of appreciation?Which components should be included in an effective message of appreciation? a brief rationale. an expression of thanks. a statement of goodwill.
What is a claim when should it be straightforward quizlet?What is a claim? When should it be straightforward? when a customer must write to identify or correct a wrong. it should be straightforward when you expect the receiver to agree readily.
What is an effective strategy for responding to inquiries?Which of the following is an effective strategy for responding to inquiries? Restrict the number of inquiries to one per email. Divide the inquiries into segments and reply to them at different times. Set off each question by using special formatting. Avoid using bullets or numbered lists.
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When making a claim, your message will be more effective if it balances ______ with ______.
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