PRINCIPLES OF MANAGEMENT Show
QUESTION BANK/ QUIZ 1. The principles of scientific Management were more concerned with the problems at the ………..levels a) Higherlevels b)Middle c) Operating d)None 2. Father of Modern Management theory is……………… a) HenryFayol b)F.W.Taylor c) HenryGantt d)None 3. ………….suggests that each communication going up or coming down must flow through each position in the line ofauthority a) CommunicationPattern b) Horizontalcommunications c) Scalar chain d) None ofthese 4. Management can be consideredas……………….. a) Exactscience b) Inexactscience c) Psuedoscience d) B or C 5. …………………..is that phase of business enterprise that concerns itself with the overall determination of institutional objectives and the policies necessary to be followed in achieving thoseobjectives. a) Management b)administration c) Bothofthese d)None 6. ……….has defined the basic problem of managing as the art of “knowing exactly what you want men to do and then see that they do it in the best and cheapestway“ a) HenryFayol b) F.W.Taylor c) MaryparkerFollet d) None ofthese 7. According to functional foremanship, the speed boss, Inspector, foreman and gangbossareentrustedwiththe…………………aspectofwork. a) Planning b)Organizing c) Doing d) None ofthese 8. …………..isundertakentofindouttheonebestwayofdoingthething a) JobAnalysis b) Meritrating c) Jobenrichment d) None 9. The principle of Unity of command is contrary to Taylors…………………….. a) Ruleofthumb b) Unity ofDirection c) Functional foremanship d) None ofthese 10. According to …………..principle, each group of activities with the same objective must have one head and oneplan
12. TheBook“FunctionsofExecutive”waswrittenby………………….. a) P.F.Drucker b) ChesterBarnard c) HerbertSimon d)None 13. ………………..school ofManagementrecognizestheexistenceofacentralized body of knowledge for theManagement. a) Systemapproach b)Empirical c) Contingency d)Operational 14. …………..school of thought has developed on the idea that there is no single best method to find solutions to Managerialproblems a) Systemapproach b)Empirical c) Contingency d)Operational 15. Koontz and O’Donnel are the advocates of ……………….approach to management a) Systemapproach b)Empirical c) Contingency d)Operational 16. Accordingto……………approach,managementisalogicalprocessanditcan be expressed in terms of mathematical symbols andrelationships. a) Empirical b) Managementscience c) Contingency d)Operational
18. ……………istheartofknowingexactlywhatyouwantmentodoandthen seeingthathowtheydoitinthebestandcheapest way. a) Generalmanagement b) ScientificManagement c) Administration d)None 19. …………..is introduced to secure the benefits of division of labour or specialization at the supervising level under scientificmanagement a) Operatingmanagement b) Functionalforemanship c) Either aorb d)None 20. ………………….helps to determine a fair days work and rest period to completeit a) Workstudy b) Timestudy c) Motionstudy d) All ofthese
23. AccordingtoFayol,theprinciplesofManagementare………………. a) Rigid b)Flexible c) Aorb d)None 24. ……………..is the right of a superior to give orders to subordinates, take decisionsetc. a) Authority b)Responsibility c) Accountability d)None 25. Authority and responsibility are …………….to eachother a) Supplementary b)Complementary c) Contradictory d)None 26. ………….principle states that an employee should receive orders form one superioronly a) Unityofdirection b) Unity ofcommand c) Espritdecorps d)None 27. According to ………….principle, there should always exist one head and one planforagroupofactivitieshavingthesameobjective a) Unityofdirection b) Unity ofcommand c) Espritdecorps d)None 28. …………..is highly suitable for large organizations having large number of managerial personnel at differentlevels. a) Centralization b) Decentralization c) Departmentalization d) All ofthese 29. ………….isdefinedasachain ofsuperiorsrangingfromtheultimateauthority to the lowestranks a) Structure b) Scalarchain c) Bothofthese d) None ofthese 30. Thebook“CreativeExperiencewaswrittenby……………….. a) HenryFayol b) F.W.Taylor c) MaryparkerFollet d) None ofthese 31. Thebook “functionsofExecutive”waswrittenby………………. a) HenryFayol b) F.W. Taylor c) MaryParkerFollet d) Chester IBarnard 32. …………….is the character of communication, in a formal organization by virtue of which it is accepted by a member of the organization as governingthe action hecontributes a) Responsibility b) Authority c) Accountability d)Power 33. …………..developed the “Need Hierarchy Theory” to explain human behaviour within anorganization. a) A.H.Maslow b) Douglas Mc.Gregor c) Herzberg d) RensisLikert 34. Thetwofactor theoryofMotivationwasdevelopedby……………. a) A.H.Maslow b) Douglas Mc. Gregor c) Herzberg d) RensisLikert 35. Theory X and Theory Y was developed by………………. a) A.H.Maslow b) Douglas Mc. Gregor c) Herzberg d) RensisLikert 36. …………….treats the organization as a complex system based on the principles of supporting relationships in which decision making, leadership, motivation, communication and control movetogether a) A.H.Maslow b) Douglas Mc. Gregor c) Herzberg d) RensisLikert 37. ……….has given the concept of administrative man as the model for decision making a) A.H.Maslow b) Douglas Mc. Gregor c) Herzberg d) HerbertSimon 38. …………….developed theconceptofManagementbyObjectives a) A.H.Maslow b) HerbertSimon c) Herzberg d) Peter F.Drucker 39. Motivation Hygiene theory was developed by…….. a) A.H.Maslow b) HerbertSimon c) Herzberg d) RensisLikert 40. Managementaccordingto……….Approachisthestudyofpracticalexperience ofManagersandhencesuchastudywouldprovidea betterunderstandingto theeffectivewayofManaginganenterprise a) Empirical b) Managementscience c) Contingency d)Operational 41 ……….approach is based on the idea that an organization is studied in detailand decisions are taken for each sub system, which in turn is in conformity with the totalsystem. a) Empirical b) Managementscience c) Contingency d) System 42. ………..school of thought has developed on the idea that there is no single best method to find solutions to managerialproblems a) Empirical b) Managementscience c) Contingency d)Operational 43. KoontzandO’Donnelareadvocatesof………….approachtomanagement a) Empirical b) Managementscience c) Contingency d)Operational 44. The introduction of computers in decision making process contributed a lot in popularizing the ………approach inmanagement a) Empirical b) Managementscience c) System d)Operational 45. ………….approach attempts to understand managerial problems and to provide suitable solutions by the application of scientificmethodology a) Empirical b) Managementscience c) Contingency d)Operational 46. The advocates of …………..approach view management as the direction of the activities of a group of people towards the accomplishment of common objectives a) Empirical b) Managementscience c) Contingency d) Humanbehavior 47. According to ………………..Core competency must be the central subject of Corporatestrategy a) HenryFayol b)F.W.Taylor c) C.K.Prahlad d) Peter F.Drucker 48. Thebook“PracticeofManagementwaswrittenby………… a) HenryFayol b)F.W.Taylor c) C.K.Prahlad d) Peter F.Drucker 49. …………………believedthatleadersarenotbornbutalsodevelopedthrough proper training in humanbehavior. a) MaryParkerFollet b)F.W.Taylor c) C.K.Prahlad d) Peter F.Drucker 50. TheconceptofJobenrichmentisacontributionby…….. a) FrederickHerzberg b) F.W.Taylor c) C.K.Prahlad d) Peter F.Drucker 51. --------- is considered as the primaryfunction of management? a) Organizing b)Planning c )Staffing d) Controlling 52. MBO standsfor? a) Management of BusinessObjectives b) Management ByObjectives c ) Managing Business Operations d) None of these 53. --------isthe processofselectingonebestalternativesfromdifferent alternatives. a) Planning b) Organizing c) Decisionmaking d) Forecasting 54. --------istheprocessofidentifyingandgroupingofworktobeperformed a) Organizing b)Staffing c) Divisionoflabour d)Planning 55. Operational guides to action is known as a) Policies b)`Procedures c) Plan d) None ofthese 56. -------- isasequenceofactivitiestobeundertakenforimplementingthe policies and achieving the objectives of anenterprise. a) Procedures b)Programme c)Rule d)Plans 57. -------- is an organizational structure which clearly definesduties, responsibilities, andauthority. a) Formal b)Informal c)Natural d) None ofthese 58. --------organisationarisesvoluntarilyorduetosocialinteractionofpeople a) Formal b)Informal c )Lineorganization d) All ofthese 59. Authorityistheright togive--------andthepowertoexactobedience
61. If the orders instructions or directions are delegated to a particular person, then it is knownas a) Generaldelegation b) Specificdelegation c) Writtendelegation d) Informaldelegation 62. ---------are certainassumptionsaboutthefutureonthebasisofwhichtheplan will beformulated
64. -----------referstothemaximumnumberofsubordinatesasuperiorcan effectively manage? a) Scalarchain b) Unity ofdirection c) Accountability d) Span ofcontrol 65. -----------istheobligationofasubordinatetoperformthedutyassignedbyhis superior a) Authority b)Responsibility c) Divisionoflabour d)Accountability 66. Military type of organization is alsocalled a) Informalorganization b) Line organization c) Line&Staff d)Functional 67. Concentration of authority of decision making at top levels of management is knownas
69. ----------isadetailedandsystematicstudyofjobstoknowthenatureand characteristics. a) Man powerplanning b) Jobanalysis c) Staffing d) All ofthese 70. ----------isastatementshowingtheminimumacceptablequalitiesofthe persons to be placed on aJob. a) Job analysis b) Jobdescription c) Jobspecifications d)Staffing 71. Theresultofjobanalysiswritteninastatementisknownas a) Jobdescription b) Jobspecifications c) Manpowerplanning d) None ofthese 72. ------------is the process of searching for prospective employees andstimulating them to apply for theJob. a) Selection b)Training c) Recruitment d)Induction 73. ----------isconsidered asanegativefunctionofmanagement. a) Selection b) Recruitment c) Training d)Placement 74. --------- is the process of comparing actual performance with the standard and taking correctiveAction. a) Controlling (b)Management c) Planning d)Co-ordination 75 --------- a process of integrating the interdepartmental activities as unified actiontowardstheAchievementofthecommongoaloftheorganization. a) Controlling b)Directing c) Co-ordination d) All ofthese 76. --------- referstoco-ordinationbetweenactivitiesofamanagerandhis subordinates. a) Verticalco-ordination b) Horizontalco-ordinaiton c) Diagonalco-ordination d) None 77. ------------ aims at visualizing and identifying deviation before they actually occur. a) Predictivecontrol b) Concurrentcontrol c) OperationalControl d) All ofthese 78. In ---------type of organization, workers receive instructions from various specialists. a) Line b)Functional c) Informal d)None 79. If duties and authority are shown in the organizational structure of the enterprise, then it iscalled a) Informaldelegation b) Formaldelegation c) Writtendelegation d) None ofthese 80. -----------isanexampleofinternal sourceofrecruitment a) Advertisement b) Tradeunions c) Employment exchange d)Promotion 81. --------istheprocessofinductinganemployeeintothesocialsetup ofwork. a) Placement b)Induction c) Absorption d) None ofthese 82. -------- is the act of increasing the knowledge and skills of an employee for doing ajob. a) Training b)Induction c) Placement d)Orientation 83. -------- means issuing orders, instructions andcommands. a) Directing b) Unity of command c) Authority d) All ofthese 84. --------- is a statement of expected results expressed in quantitative terms for a period a) Plan b)Budget c) Schedule d) None ofthese 85. ------------ means an individual should receive orders and instructions from only onesuperior a) Unityofcommand b) Span of control c) Scalar chain d) None ofthese 86. ……………is theactivityofinfluencingpeopletostrivewillinglyforgroupof objectives. a) Motivation b)Leadership c) Communication d) None ofthese 87. A leader should have ………….. a) TechnicalKnowledge b) Empathy c) Initiative d) All ofthese 88. Autocraticstyleofleadershipisalsoknownas…………. a) Authoritarian b) Participative c) Freerein d) None ofthese 89. In…………styleofleadershipamanagercentralizesdecisionmakingpower inhimself a) Autocratic b) Participative c) Freerein d) None ofthese 90. ……………… leader tries to make the subordinates to feel that they are actuallyparticipatingindecisionmakingeventhoughhehadalreadytakenhe decision. a) Participative b) Freerein c) Manipulativeautocrat d) None ofthese 91. ……………….Leadershipgives completefreedomtosubordinates a) Authoritarian b) Participative c) Freerein d) None ofthese 92. Participative leadershipisalsoreferredas………………….leadership a) Democratic b) Consultative c) Ideographic d) All ofthese 93. …………….Isvestedwiththedemocraticstyleofleadership a) NegativeMotivation b) Centralization ofauthority c) Decentralizationofauthority d) One waycommunication 94. The relationship between the leader and his group is the same as that of father and his family in …… a) Autocratic b) Participative c) Freerein d) Paternalistic 95. …………………. Leadershipisalsoreferredasfatherlyleadership a) Autocratic b) Participative c) Freerein d) Paternalistic 96. ………….Meansaprocessofstimulatingpeopletoactiontoaccomplish desiredgoals a) Motivation b) Leadership c) Communication d) None ofthese 97. Maslow’s theory of motivation is………….. a) Theory XandY b) Two FactorTheory c) AchievementTheory d) None ofthese 98. NeedHierarchytheorywasdevelopedby………… a) McGregor b) AbrahamMaslow c) Herzberg d) McClelland 99. AccordingtoNeedHierarchytheory,thehumanneedsare………. a) Limited b) Unpredictable c) Unlimited d) All ofthese 100. ………… needs are need forsurvival a) Safety b) Esteem c) Social d) Physiological 101. ……………istheneedforloveandaffection a) Safety b) Esteem c) Social d)Physiological 102. Thedesiretoreachthepeakofone’spotentialiscalledas……….. a) SelfActualizationneed b) Safetyneed c) Esteemneed d) Socialneed 103. TwoFactorTheoryisalsoknownas……………. a) Theory XandY b) Motivation HygieneTheory c) AchievementTheory d) None ofthese 104. Two Factor Theory was developed by ……………. a) McGregor b) AbrahamMaslow c) Herzberg d) McClelland 105. Achievement Theory was developed by………. a) McGregor b) AbrahamMaslow c) Herzberg d) McClelland 106. Achievement Theory is concerned with……………….. a) Affiliation b) Power c) Achievement d) All ofthese 107. McGregor’smotivationtheoryisknownas……………… a) Theory XandY b) Two FactorTheory c) AchievementTheory d) None ofthese 108. …………….. is vested with negative motivation a) AchievementTheory b) TheoryX c) Theory Y d) All ofthese 109. The techniques and tools for organizing and co-ordinating a group of individuals working towards a commongoal a) PerformanceManagement b) TeamManagement c) PerformanceAppraisal d) None ofthese 110. ……….. Communication is also known as Grapewine a) Formal b) Informal c) Lateral d) None ofthese 111. The word MBO stands for…………….. a) Management byOrganisation b) Management byOperation c) ManagementbyObjectives d) None ofthese 112. ………….. developedMBO a) HenryFayol b) Rensis Likert c) MichaelPorter d) Peter FDrucker 113. MBO gives emphasis on……………. a) TopManagement b). MiddleManagement c) Objectives d) LowerManagement 114. MBO establishes a………………… a) Communityofinterest b) Centralizedorganization c) Rigidorganisationstructure d) All ofthese 115. KRA in MBO stands for……………. a) KeralaRuralAcademy b) Key ResultAreas c) KeyResourcesAvailability d) None of these 116. Theword‘Ethics’isderivedfromGreekword……….
119. ………dealswiththerightactionsofindividuals a) Sincerity b) Rules c) Ethics d) All ofthese 120. Ethics is a…….. a) Socialscience b) Science ofconduct c) NormativeScience d) All ofthese 121. Theword‘moral’isderivedfromtheLatin word………. a) Moralis b) Morilitic c) Monatic d) None ofthese 122. Human nature is…………. a) Learned b) Programmed c) Inherited d) All ofthese 123. Personality is……………. a) Learned b) Inherited c) Partially inherited and partiallylearned d) Neither learned norinherited 124. Culture is…………. a) Learned b) Programmed c) Inherited d) All ofthese 125. In………….Culturetheorganisationprovidesastableenvironmentinwhich employees can develop and exercise theirskills a) Fortress b) Club c) Baseball d)Academy 126. ……….Cultureexistsinfastpacedhighriskorganizations a) Fortress b) Club c) Baseball d)Academy 127. ……….. culture can be seen inmilitary a) Fortress b) Club c) Baseball d)Academy 128. Thetraitsorqualitiesthatareconsideredasvaluableareknownas..……. a) Culture b) Values c) Ethics d) All ofthese 129. Theterm‘value’isderivedfromtheFrenchword…………… a) Valoir b) Valas c) Velois d) None ofthese 130. ………………representanindividual’shighestprioritiesanddeeplyheld drivingforces. a) Values b) Principles c) Culture d)Ethics 131. A set of charecteristics that sets one group of people apart from another is called as………… a) Culture b) Values c) Ethics d) None ofthese 132. Indian life has ………….. fundamentalgoals a) Three b) Five c) Four d) Two 133. Indianethosistheoutcomeof………..wayoflife a) Budha b) Hindu c) Christian d)Muslim 134. IEM stands for…………… a) Indian EconomicManagement b) Institute for Education inManagement c) Indian Ethos inManagement d) International EnvironmentalManagement 135. The ‘guna’ of dark force is…………. a) RajaGuna b) SatvaGuna c) TamsGuna c) None ofthese 136. Holism m,eans…………. a) Oneness b) Divinity c) Materiality d) All ofthese 137. Indian model of management is………….. a) Valuedrivenholistioc b) Ratopnalholistic c) Hybrid d) Noneofthese 138. Fundamental theories of Indian Model include……………. a) PurusharthaTheory b) PanchakosasTheory c) TheoryofGunas d) All ofthese 139. ………………referstocertainnormsgoverningtheconductof workers involved in a worksituation a) TeamWork b) Work Ethos c) WorkGroup d) WorkManagement 140. …………seeksto determinenormsandvalues a) Culture b) Normativescience c) Value d) None ofthese. 141. …………………isprimarilyconcernedwiththerelationshipofbusinessgoals and techniques to specifically humanends a) Businessethics b) Code ofconduct c) Allofthese d)None 142. …………aretheprinciples,whichgovernandguidebusinesspeopleto perform businessfunctions a) Businessethics b) Code ofconduct c) Allofthese d)None 143. ………………….istheguidingprinciplefordecisionmakinginaneconomics based view ofmanagement a) Profitmaximization b) WealthMaximisation c) Valuemaximization d)None 144. …………….is a process that allows people to make decisions based on their deeper values which will be economically, socially and environmentally sound. a) Holisticapproach b) Ethicsmanagement c) Codeofconduct d) None ofthese 145. A ……………..is a written document, inspirational in contents and specify clearly what is acceptable or unacceptable behavior atworkplace andbeyond, when the employees represent their organizationsoutside. a) Codeofconduct b) BusinessEthics c) Allofthese d) None ofthese 146. …………specifiesmethodsfor reportingviolations,disciplinaryactionfor violations and the structure of the due process to befollowed a) BusinessEthics b) Code ofethics c) Allofthese d)None 147. ………….is asetofvalues,beliefs,goals,normsandwaysofsolvingproblems by the members of theorganization. a) Corporateculture b) Organizationalculture c) Bothofthese d) None ofthese 148. Which among the following are advantages of managing business ethics in the workplace? a) Cultivatestrongteamworkandproductivity b) Avoid criminalacts c) Lowerfines d) All ofthese 149. A ……………..is a buzz word to employees to observe ethical norms and forms the basis for rules ofconduct. a) Codeofethics b) BusinessEthics c) Allofthese d)None 150. ……….would be charged with implementing and administering an ethical managementprogramme. a) Topmanagement b) Ethics managementcommittee c) Middlemanagement d) None ofthese 151. When new employees are to be recruited,………….training should be arranged for them. a) Apprenticeship b)Induction c) Vestibule d) None ofthese 152 ……………….is a new framework for decisions making on all levels that is based on resource management of the whole a) HolisticManagement b) Ethicsmanagement c) Codeofconduct d) None ofthese 153. ……….term includes employees, customers, suppliers and the wider community a) Stockholder b) Stakeholder c) Bothofthese d) None ofthese 154. Ethicsin workplacescanbemanagedthroughtheuseof a) Codesofethics b) Codes ofconduct, c) Rolesofethics d) All ofthese 155. Thefirst stepinholisticprocessofmanagementis………….. a) Define the whole undermanagement b) Develop a written goalstatement c) Assess currentsituation d) Brainstorming to achievegoal. ANSWER KEY
Which management principle states that orders and instructions should flow down from top to bottom or from a higher manager to a lower one?The correct answer is Unity of Command. It is the management principle states that no subordinate in a formal organization should take orders and report to more than one superior.
Which management principle states that work should be divided so that each person will perform a specialized portion?Division of Work – This principle of management is based on the theory that if workers are given a specialized task to do, they will become skillful and more efficient in it than if they had a broader range of tasks. Therefore, a process where everyone has a specialized role will be an efficient one.
What is managerial principle?Principles of Management. Definition. Techniques are procedures or methods, which involve a series of steps to be taken to accomplish the desired goals. Principles of management are broad and general guidelines for decision-making behaviour.
What are the 5 principles of management?At the most fundamental level, management is a discipline that consists of a set of five general functions: planning, organizing, staffing, leading and controlling.
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Which management principle states that orders and instruction should flow down from top to bottom or from a higher level manager to a lower one?
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