Which mechanism for culture change most closely corresponds with Experians emphasis on building culture organically through the use of informal networks quizlet?

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Organizational Culture, Socialization, and Mentoring

Terms in this set (34)

The set of implicit assumptions that a group holds and that determines how it perceives, thinks about, and reacts to its various environments is called

organizational culture.

Select the three levels of organizational culture.

Espoused values
Basic underlying assumptions
Observable artifacts

Select the important characteristics of organizational culture.

influences our behavior at work
learned over time
impacts outcomes at multiple levels
shared concept

What are the values that employees actually exhibit based on their observations of what occurs on a daily basis?

enacted values

Organizational values that have become so taken for granted over time that they become assumptions that guide organizational behavior are called:

basic underlying assumptions

The three levels of organizational culture differ in which of the following ways?

resistance to change
visibility

The physical manifestation of an organization's culture is referred to as

artifacts

The explicitly stated values and norms that are preferred by an organization are called

espoused values.

Which of the following are characteristic of basic underlying assumptions?

They reflect employee's core beliefs about the company.
They are taken for granted over time.
They guide the behavior of an organization.

What type of stability is summarized as the extent to which change and conflict are effectively managed as well as the extent to which the work environment is perceived as reinforcing and positive?

social system stability

Select the four functions of organizational culture.

sense-making device
organizational Identity
social system stability
collective commitment

The competing values framework identifies which of the following fundamental types of organizational culture?

clan
hierarchy
adhocracy

Companies with an internal focus with a value on flexibility rather than stability and control are said to have a(n) _____ culture.

clan

Companies with a(n) _________ culture have an external focus and value flexibility.

adhocracy

Companies with a(n) ________ culture have a strong external focus and value stability and control.

market

Which of the following best reflect companies with a hierarchy culture?

They view efficiency as one measure of effectiveness.
They focus internally, with a high degree of structure.
They emphasize stability and control.

Which organizational outcome has the strongest correlation across the four major types of organizational culture?

positive work attitudes

Which of the following reflect companies with an adhocracy culture?

They emphasize creation of new products and services.
They are highly responsive to marketplace changes.
They focus externally and value flexibility.

Select all that can be impacted by organizational culture.

performance
employee attitudes
organizational effectiveness

Select the statements that are true regarding culture and change.

Be sure culture fits the vision and mission of the firm.
Changing culture starts with targeting one of the three levels of organizational culture.
Leaders are the architects and developers of organizational culture.
Use a structured approach when considering culture change.

One of the conclusions of the competing values framework is that organizational culture is related to measures of organizational

effectiveness

Which of the following often determine the development of subcultures?

Occupational groups
Products and technologies
Divisions or departments

What type of plan outlines an organization's long-term goals and the actions necessary to achieve those goals?

strategic

Select the mechanisms for changing organizational culture.

Leader reactions to crisis
Slogans, acronyms, sayings
Stories, legends, myths
Activities, processes, outcomes
Organizational goals
Rites and rituals
Work flow and organizational structure
Systems and procedures

Select the statements that are true regarding culture and change.

Be sure culture fits the vision and mission of the firm.
Leaders are the architects and developers of organizational culture.
Changing culture starts with targeting one of the three levels of organizational culture.
Use a structured approach when considering culture change.

Select all that can be impacted by organizational culture.

performance
employee attitudes
organizational effectiveness

Formal statements in an organization are those about organizational:

values
philosophy
mission

Which mechanism for culture change most closely corresponds with Experian's emphasis on building culture organically through the use of informal networks?

deliberate role modeling, training, teaching, and coaching

One lesson from the competing values framework is that innovation and operational outcomes are linked to characteristics associated with which of the following cultures?

adhocracy
market
clan

Leaders can send a strong message about acceptable norms and behaviors by paying special attention to what they can measure such as:

processes
outcomes
activities

The process by which a person learns the values, norms and required behaviors which permit him to participate as a member of the organization is called

organizational socialization

The three phases in Daniel Feldman's Organizational Socialization model are:

encounter
change and acquisition
anticipatory socialization

Programs that help employees to integrate, assimilate and transition to new jobs are called __________.

onboarding

The __________ phase of the organizational socialization process requires employees to master important tasks and roles and to adjust their work group's values and norms.

change and aquisition

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Which mechanism for culture change most closely corresponds with Experians emphasis on building culture organically through the use of informal networks?

Which mechanism for culture change most closely corresponds with Experian's emphasis on building culture organically through the use of informal networks? Systems and procedures, work flow and organizational structure, rites and rituals, and organizational goals.

What are considered one of the strongest ways to embed organizational culture because they are meaningful and visible quizlet?

Because they are meaningful and visible, reward systems have a strong impact on employees and are one of the strongest ways to embed organizational culture.

Why are stories legends and myths considered powerful ways to communicate desired values and behaviors in an organization quizlet?

Why are stories, legends and myths considered powerful ways to communicate desired values and behaviors in an organization? They reinforce characteristics of the desired culture.

Which of the following often determine the development of subcultures quizlet?

Which of the following often determine the development of subcultures? Occupational groups, divisions or departments, products and technologies. Companies with a(n) ____ culture have an external focus and value flexibility.