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Terms in this set (27)
Group
Two or more people who interact with each other to accomplish certain goals or meet certain needs.
Team
A group whose members work intensely with one another to achieve a specific common goal or objective
Formal Groups
A group of managers established to achieve organizational goals.
Informal Groups
A group of managers or non managerial employs form to help achieve their own goals or meet their own needs.
Top management
A group composed of the CEO, the president, and the head of most of the important departments
Research and Development Team
A team whose members have the expertise and experience needed to develop new products.
Command Group
A group composed of subordinates who report to the same supervisor.
Task Force
A committee of managers or non managerial employees from various departments or divisions who meet to solve a specific, mutual problem.
Self-managed work team
A group of employees who supervise their own activities and monitor the quality of the goods and services they provide.
Virtual Team
A team whose members rarely or never meet face-to-face but rather, interact by using various forms of information technology.
Friendship Groups
An informal group composed of employees who enjoy one another's company and socialize with one another
Interest Groups
An informal group composed of employees seeking to achieve a common goal related to their membership in an organization
Division of Labor
Splitting the work to be performed into particular task and assigning task to individual workers
Group role
A set of behaviors and task that a member of a group is expected to perform because of his or her position in the group
Role making
Taking the initiative to modify an assigning role by assuming additional responsibilities
Group cohesiveness
The degree to which members are attracted to or loyal to their group
How can group and teams help an organization gain a competitive advantage?
Enhance its performance, increase its responsiveness to customers, increase innovation, and increase employees motivation and satisfaction
Advantages of using teams to innovate?
Teams members can often uncover errors or false assumptions and critique each others work.
How can managers ensure that self-managed work teams are effective and help an organization achieve its goals?
Give teams enough responsibilities and autonomy to be truly self-managed, Make sure a teams work is sufficient, carefully select members, analyze what steps of training team members need, and provide it.
What are the advantages to keeping a group relatively small-between two and nine members?
interact more with each other and find it easier to coordinate their efforts, more motivated, satisfied, and find it easier to share information, able to see the importance of their personal contributions for group success.
What are the advantages of large groups with 10 or more members
They have more resources at their disposal, let managers obtain the advantages stemming from the division of labor, workers can specialize in particular task are likely to become skilled at performing those task and contribute significantly to high group performance.
Disadvantages of Large groups
problems with communication, difficult to share information, and members might not think their efforts are needed.
Five stages of group development
forming, storming, norming, performing, and adjourning
Three reason why groups conform
obtain rewards, imitate a group member, and they have internalized the norm and believe it is the right and proper way to behave
Three levels of group cohesiveness
Level of a participation, level of conformity, and emphasis on group goal accomplishment
Four factors that contribute to the level of group cohesiveness
group size, effectively managed diversity, group identity and health compensation, and success
Steps for manager to take reduce social loafing?
Make individual contributions to a group identifiable, emphasize the valuable contributions of individual members, and keep group size at appropriate level.
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