1. According to the text, what are the three essential steps within the sales presentation, in their correct order? Which of the following
alternatives lists the five purposes of the sales presentation (not necessarily in their correct order)? Which are the elements of circular relationship in contacting a customer? Other sets by this creatorDoug Ames sells Mercedes Benz automobiles. While making his sales presentation to a newly qualified prospect, the prospect said, "Doug, I would really like to buy the car, but, you know, the price of the automobile is just too high". In order to answer the prospect's objection, Ames responded, "Sir, you are correct. The price of the Mercedes Benz automobile is high because of what you are getting for that price." Ames then proceeded to describe the quality of the materials used in the car, the high resale value of the car, the dependability, and the prestige associated with the Mercedes Benz. What technique did Ames use to handle the prospect's objection? A. B. C. D. An insurance company is considering using independent sales agents who would receive 7 percent sales commission on sales or its own insurance salespeople who would receive 5 percent commission, salaries, and benefits. Additionally, with a company salesforce, sales administration costs would be incurred for a total fixed cost of $650,000 per year. At what level of sales would independent salespeople be less costly? A. B. C. D. The five keys for effective on-the-job informal training include: (A) Teaming, lecturing, customer interaction, mentoring, peer-to-peer communication Recommended textbook solutions
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