Which one of the following guidelines should be followed when writing an effective message carrying good news?

Table of Contents

• 1 Which of the following guidelines should be followed when writing an effective message carrying good news quizlet?
• 2 What should be used to end a routine inquiry message?
• 3 What is the advantage of closing a message with a tailored ending quizlet?
• 4 Which of the following should be used to close an adjustment refusal message?
• 5 Which of the following examples would be the least effective closing for the refusal of a request?
• 6 Which of the following would be least effective in a closing message for a refusal?
• 7 How to write a good closing for a business letter?
• 8 How much space do you leave between signature and closing?

Which of the following guidelines should be followed when writing an effective message carrying good news quizlet?

Which of the following guidelines should be followed when writing an effective message carrying good news? The objective of the message should be made clear within the first paragraph. When writing a claim that you have good reason to believe will result in an adjustment, you should use the indirect order.

What should be used to end a routine inquiry message?

When ending routine inquiry messages, one should avoid mentioning deadlines and the reasons for them. deadlines and reasons for them. In writing a favorable response to an inquiry, it is considered inappropriate to begin the message by stating that you are complying with the reader’s request.

Which of the following is the best approach to use when a message is likely to evoke a positive response from the reader?

When a message is likely to elicit a positive or neutral response from a reader, the direct approach is preferable. When is it best to use the indirect approach in creating a message? You just studied 60 terms!

Which of the following guidelines should be followed when writing order acknowledgment messages?

Which of the following guidelines should be followed when writing order acknowledgement messages? End the message on a goodwill note and appropriate extra information. Which of the following should be done when answering many questions in a favorable response message?

What is the advantage of closing a message with a tailored ending quizlet?

The message should be concluded with an appropriate friendly comment. What is the advantage of closing a message with a tailored ending? It helps in building more goodwill.

Which of the following should be used to close an adjustment refusal message?

Use a subdued, negative tone as befits the bad news. Focus on a strategy that tells the reader what he or she wants to hear. Begin your message on the point of disagreement. Refuse the reader’s request in a roundabout way so that it is not clear that you are actually refusing.

What is the advantage of providing background information of explanations in a routine inquiry?

What is the advantage of providing background information and orienting statements in a routine inquiry? They help soften the tone if the opening question sounds demanding. If you think your reader would need or appreciate some background information or an orienting statement, provide one.

When ending routine inquiry messages one should avoid mentioning deadlines or the reasons for them?

When ending routine inquiry messages, one should avoid mentioning deadlines and the reasons for them. In writing a favorable response to an inquiry, it is considered inappropriate to begin the message by stating that you are complying with the reader’s request.

Which of the following examples would be the least effective closing for the refusal of a request?

Which of the following would be the least effective closing for the refusal of a request? An apology for not being able to help.

Which of the following would be least effective in a closing message for a refusal?

What strategy is best in a message refusing a request when the reasons for the refusal are strictly in the writer’s best interests?

What strategy is best in a message refusing a request when the reasons for the refusal are strictly in the writer’s best interests? When a request is refused, it is bad news for the reader. Such a bad news must be presented in a courteous and caring manner.

Which of the following should be included in a courteous close?

A courteous close contains three important elements: (1) a specific request, (2) information about how you can be reached (if it isn’t obvious), and (3) an expression of appreciation or goodwill.

How to write a good closing for a business letter?

Your closing needs to leave the reader with positive feelings about you and the letter you have written. In closing your letter, it is important to use an appropriately respectful and professional word or phrase.

How much space do you leave between signature and closing?

If you are sending a hard copy letter, leave four lines of space between the closing and your typed name. Use this space to sign your name in pen. If you’re sending an email, leave one space between the complimentary close and your typed signature.

What extras should be included in an order acknowledgment message?

Such extras encourage readers to build a business relationship with you. An order acknowledgment message begins with good news and ends on a goodwill note. An order acknowledgment message begins with good news and ends on a goodwill note. It can also include a warm expression of thanks.

What usually increases the effectiveness of business messages?

Redundancies usually increase the effectiveness of business messages. Which of the following is true about cliches? Business cliches can sometimes increase your credibility with other business people. Which of the following is a good practice in framing questions for routine inquiry messages?

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