According to equity theory, a worker will perceive inequity when which of the following exists

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Job ambiguity: which results from a lack of clearly defined jobs and/or work tasks.

Lack of control, a feeling of having little input or effect on the job and/or work environment.

Physical work conditions, including extreme temperatures, loud/distracting noises, crowding, poor lighting and ventilation, grave-yard shifts.

Interpersonal stress, which results from difficulties dealing with others [supervisors, coworkers, customers] in the workplace.

Harassment, including sexual harassment, harassment due to group membership [e.g., gender, race, sexual orientation], and being singled out by a coworker or supervisor.

Organizational change, including mergers, changes in work technology, and personnel/managerial changes
People prefer things to be predictable and stable

Work-family conflict, which results from efforts to balance competing demands of work and family.

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Industrial Organizational Psychology Levy Chapter 9 Motivation

Terms in this set [87]

A force that organizes perceptions, beliefs, and actions, and can lead to behaviors that reduce that force and reinstate balance is referred to as a[n]:

need

A topic that is NOT included in organizational psychology is:

job analysis

A topic that would be included in organizational psychology is:

leadership

According to Bandura, the attention that individuals devote to feedback processes and to understanding their own performance and effort is referred to as:

self-evaluation

According to Bandura, which of the following is NOT a component of self-regulation?

self-esteem

According to Equity Theory, when employees perceive inequity, a state of tension results and they are motivated to:

reduce the tension

According to Hackman and Oldham [1980], all of the following are core job dimensions EXCEPT:

experienced responsibility

According to Hackman and Oldham, which of the following represents the extent to which individuals value fulfilling higher-order needs?

growth need strength

According to Herzberg's two-factor theory, supervision, salary, and working conditions are examples of:

hygiene factors

According to Maslow's hierarchy of needs, which of these needs would take precedence?

drinking water to reduce thirst

According to Vroom's Expectancy Theory, _____ is the perceived relationship between the performance of a particular behavior and the likelihood that a certain outcome will result from that behavior.

instrumentality

According to equity theory, we compare our ratio of inputs and outputs to:

the ratio of inputs and outputs of our peers

According to equity theory, which of the following would be an input?

education level

According to equity theory, which of the following would be an output?

feelingsof satisfaction

According to goal-setting theory, motivation is enhanced when employees accept and are committed to specific, difficult goals as well as when they:

are given feedback regarding progress toward those goals

According to goal-setting theory, people will perform best when:

they are assigned specific and difficult goals

According to goal-setting theory, which of the following goals will likely result in the most effective performance by newspaper sales representatives who are committed to increasing their subscription sales?

sell five new subscriptions per week

According to the two-factor theory, which of the following is an example of a motivator?

recognition

According to the two-factor theory, which of the following is an example of a hygiene factor?

supervision

According to two-factor theory, "recognition" would be an example of a[n] _____, and "supervision" would be an example of a[n] _____.

motivator; hygiene

Adan has set a standard for himself to "be productive" at work. According to control theory, how will Adan gauge whether he has met this standard?

he might look at a checklist to see which tasks he has successfully completed

Alicia does not believe it is fair that she must work in her job for two years before she will be considered for promotion. Alicia's feelings of unfairness in this situation fall under the category of:

procedural justice

An individual's interest in, and concern with, fairness-related activities in the workplace is referred to as:

organizational justice

Angie perceives inequity because, when she compares her input/ outcome ratio to Sally's, the ratios are not equal. Angie frequently volunteers to work many more hours than Sally, but she does not receive the same bonuses that Sally receives. According to equity theory, one way Angie can reduce her perceived inequity is to:

stop volunteering to work extra hours

Bandura's concept of self-efficacy refers to:

whether an individual feels she or he can successfully accomplish a task

Because Nathan is a college student who is motivated by the need to fulfill his potential, he diligently attends every class and studies hard for every exam. According to Maslow, Nathan has reached the level of the needs hierarchy known as:

self-actualization

Carlos believes that there is a strong relationship between studying many hours and receiving an A on his next exam. According to expectancy theory, Carlos's belief reflects:

expectancy

Eliseo, who is currently taking a biology course, is not particularly interested in learning and developing as a researcher. What he is focused on is earning an A in the course. Eliseo has adopted a:

performance goal orientation

Ella has learned that she will not be getting a bonus this year. She is particularly upset about this because her supervisor has not explained why she won't be getting the bonus and was rude to her when he told her the news. In this case, she is likely upset because of a low level of:

interactional justice

Equity theory and expectancy theory are categorized as ________ theories of motivation.

cognitive choice

Forces that organize perceptions, beliefs, cognitions, and actions, and then give rise to behaviors that reduce the forces and bring about a steady state, are known as:

needs

In applied behavior analysis, the ABC model includes:

antecedents, behavior, and consequences

In job characteristics theory, core job dimensions directly influence:

internal motivation

In organizational behavior management [OBM], the ABC model of applied behavior analysis stands for:

antecedents, behavior, and consequences

In organizational behavior management [OBM], the approach that focuses on the antecedents of behaviors, the behaviors themselves, and the consequences of the behaviors is referred to as:

applied behavior analysis

Interactional justice can be divided into two subtypes of justice: interpersonal justice and:

informational justice

Job Characteristics Theory suggests that core job dimensions influence _____ that result in personal and work outcomes, including motivation.

critical psychological states

Job enrichment relies heavily on which motivational theory?

job characteristics theory

Juan, a long-distance runner, perceives his ability to successfully complete a marathon to be quite good. According to Bandura, Juan's perceptions reflect his:

self-efficacy expectations

Kia has received a poor grade in one class. When she visits the professor to discuss it, he explains in detail how her grade was decided, but his manner is rude as he does so. In this example, Kia likely experiences high ________ justice, and low ________ justice.

informational; interactional

Ludwig and Geller [1997, 2000] conducted a study examining goal setting and safety behaviors of pizza delivery drivers. Which of the following statements BEST describes their findings?

drivers who were either assigned a goal or set one themselves were safer than drivers who did not set goals

Mariela believes that if she gets a favorable performance review, she will be more likely to get higher pay. According to expectancy theory, Mariela's belief reflects:

instrumentality

Maslow's love needs correspond to Alderfer's ________ needs.

relatedness

Monica knows that if she performs well on her next project, she will receive a pay raise. Unfortunately, Monica is not interested in a pay raise; she would rather have more vacation time to spend with her family. According to expectancy theory, Monica has a low level of:

valence

Monroe is a college professor who feels that she is well-regarded and respected by her students and her peers. According to Maslow, Monroe has reached the level of the needs hierarchy known as:

esteem

New research examining equity sensitivity suggests that _____ are fairly tolerant of underreward inequity, while ______ are fairly tolerant of overreward inequity.

benevolents; entitleds

Of the following needs, which is NOT included in Maslow's hierarchy?

growth

Organizational justice involves three types of justice: distributive justice, procedural justice, and:

interactional justice

Paul is an HR manager who wants to motivate his employees using job characteristics theory to guide his efforts. One step Paul should take is to:

redesign jobs to be high on skill variety and autonomy

Paul is faced with a work problem and approaches it from the standpoint that he wants to learn and develop his skills in order to solve the problem. Paul is exhibiting:

a learning goal orientation

People's perceptions and beliefs about the fairnessof their treatment at work affect their motivation, attitudes, and behavior, which is the underlying idea behind:

equity theory

Pilar perceives inequity because, when she compares her input/ outcome ratio to Blake's, the ratios are not equal. Pilar produces excellent work but does not receive the pay that Blake receives. According to equity theory, one way Pilar can reduce her perceived inequity is to:

alter her perceptions about her ratio by comparing herself to a coworker who earns a lower salary

Reyna knows that if she puts in longer hours, her performance on her project will improve. However, she feels her boss dislikes her, so even if she improves her performance, she believes she will not receive a raise [which she would really like]. According to expectancy theory, Reyna has high ______ and low ______.

expectancy; instrumentality

Tanya is studying for an upcoming exam in her statistics class. She is more concerned with thoroughly understanding statistical concepts than worried about the grade that she will receive in the course. Tanya has adopted a:

learning goal orientation

The basic premise of _____ Theory is that individuals are motivated to reduce any discrepancies between performance feedback and a goal or standard.

control

The last step in the Management by Objectives process involves:

the participative setting of the next period's objectives by managers and subordinates

The manner in which individuals monitor their own behaviors and make adjustments to those behaviors in the pursuit of goals is referred to as:

self-regulation

The motivation theory developed during the 1950s and 1960s that assumes individuals behave in ways which satisfy their biological and instinctive needs is known as:

Maslow's Hierarchy of Needs

The process of increasing the motivating potential of jobs by strengthening the key motivating characteristics identified by job characteristics theory is referred to as:

job enlargement

To execute a job enrichment program and increase the motivating potential of jobs, an organization might:

increase employee autonomy

What is the order of Maslow's hierarchy of needs, from bottom to top?

physiological needs, safety, love, esteem, self-actualization

Which motivational theory suggests that social-contextual events that enhance perceptions of competence improve intrinsic motivation?

self-determination theory

Which of the following best describes Stajkovic and Luthan's [1997] meta-analysis on organizational behavior management [OBM]?

companies that used OBM experienced significant performance improvements

Which of the following is NOT a component of work motivation?

controls effort

Which of the following is NOT a stage in the management by objectives process?

examining the links between current rewards and subordinate behaviors

Which of the following is NOT a way that goal-setting changes behavior?

goals help us compare ourselves with others

Which of the following is NOT one of the steps involved in the behavioral approach to human resources management?

developing an action plan to describe how managers will achieve their goals

Which of the following recommendations is supported by the job characteristics model?

employees should understand how their effortslead to meaningful outcomes

Which of the following social cognitive motivational theories is based on the existence of a negative feedback loop that results from comparing performance feedback with a goal?

control theory

Which of the following statements about motivation is FALSE?

motivation and performance are the same construct

Which of the following statements best sums up empirical research on equity theory?

empirical support is mixed; people are more likely to attempt to change their rations if they are under-rewarded than if they are over-rewarded

Which of the following statements best sums up empirical research on the job characteristics model?

a recent meta-analysis suggests that job characteristics have important influences on motivation, performance, and satisfaction

Which of the following statements best sums up empirical support for Maslow's hierarchy of needs?

it is difficult to test, and thus few empirical studies have investigated it

Which of the following statements is MOST accurate regarding equity theory?

research suggests that is people believe they are underpaid, the quality of their work may become lower

Which of the following statements is the best example of the overjustification effect?

Regan used to like painting pictures. However, once she started getting paid for painting , she refused to paint unless he was paid to do so

Who is responsible for the motivation theory that proposes that the determinants of job satisfaction are not the same as those that determine job dissatisfaction?

Frederick Herzberg

With respect to goal-setting theory, which of the following statements is FALSE?

people perform best when they are able to choose their own goals

Work motivation is a force that drives people to behave in a way that energizes, directs, and _____ work behaviors.

sustains

Work motivation is a force that drives people to behave in a way that energizes, _____, and sustains work behaviors.

directs

Yang has given up trying to achieve an A in her psychology course because she believes that it is now impossible to earn that grade. According to control theory, Yang's belief represents:

disengagement

_____ is the force that drives people to behave in a way that energizes, directs, and sustains their work behavior.

motivation

________ argues that motivation is determined by the joint effects of individual differences in personality and characteristics of the job.

job characteristics theory

________ is a force that drives people to behave in a way that energizes, directs, and sustains work behavior.

work motivation

________ is based on the premise that people's behaviors result from conscious choices among alternatives, and that these alternatives are evaluated with respect to valence, among other things.

expectancy theory

________ is the systematic study of dispositional and situational variables that influence the behaviors and experiences of individuals and groups at work.

organizational psychology

________ theories emphasize the cognitive, behavioral, individual, and environmental factors that work together in determining motivation.

social cognitive

________ theories suggest that motivation is linked to the manner in which individuals monitor their own behaviors and adjust those behaviors in the pursuit of goals.

self-regulation

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