How does a medical assistant take steps to protect other patients in the reception area































LEARNING OBJECTIVES PROCEDURES
1. Describe how to open the medical office and prepare for the day’s activities. Open the office.
2. Compare and contrast the tasks necessary to open and close the medical office. Close the office.
3. Discuss measures to protect the confidentiality of patients in the reception areas.  
4. List information that must be obtained from new patients. Obtain new patient information.
5. Describe the proper procedure to check in a new or established patient.  
6. Discuss procedures that are necessary to validate that a patient’s insurance will pay the bill.  
7. List information that must be given to a new patient about the practice. Explain general office policies and procedures.
8. Describe different types of informational materials for new and prospective patients.  

Review of ConceptsAnswer the following questions. Submit your answers using the text entry feature.Please answer all questions using the instructions outlined above.Opening the Healthcare Facility1.Describe three opening tasks for the clinical medical assistant.Three opening tasks for the clinical medical assistant are preparing the examrooms for the day, so turning on lights, making sure the rooms are stockedwith supplies, and all the rooms are clean and safe for patients. Unlockingsupply cabinets besides narcotics which is locked all the time. Making surethe restrooms are ready for patients with the needed supplies for the day.2.Describe three opening tasks for the administrative medical assistant.Three opening tasks for administrative medical assistants are checkingvoicemails, emails, fax messages, and messages that need to bedocumented into the patient’s health record. Turning on computers, switchingthe phone to normal calls instead of just an answering machine, and monitors.Printing schedules for the day for all the staff to be able to see and keep tractof their appointments.3.Describe three tasks the medical assistant should do each morning andthroughout the day to ensure the reception area is neat for patients.Three tasks a medical assistant can do in the morning and throughout the dayare disinfecting toys in the lobby if there are toys available, magazines neatlyout on tables, the lighting and temperature should be comfortable. There aremany more things that a medical assistant can do to make sure the lobby istidy and welcoming for the incoming patients like offering tissue boxes, handsanitizers, and face mask.4.What can a medical assistant do at the reception desk to help prevent privacyviolations?Medical assistants can do a few things to help prevent privacy violations. Keepingpatient’s healthcare records and insurance information out of sight, use adifferent network with a secure log-in, and use privacy filters on the monitor toprotect the information.

Leslie Ayala PaizFebruary 9th, 2020Week 5 Assignment Worksheet1. Documentation in the medical record to track the patient’s condition andprogressA medicalchart is a complete recordof a patient'skey clinical data and medical history,such as demographics, vital signs, diagnoses, medications, treatment plans, progressnotes, problems, immunization dates, allergies, radiology images, and laboratory and testresults2. Space of time between eventsintervals3. An unexpected event that throws a plan into disorder; an interruption thatprevents a system or process from continuing as usual or as expectedDisruption4. Skilled as a result of training or practiceThere are a number of different types of trainingwe can use to engage an employee.These typesare usually used in all steps in a trainingprocess orientation, in house,mentorship, and external training5. A rule that controls how something should be done; guidelines or boundariesPrivacy boundariesdraw divisions between privateinformation and public information.This theory argues that when people disclose privateinformation, they depend on a rule-based management system to control the level of accessibility. An individual's privacyboundarygoverns his or her self disclosures.6. An appointment type used when a patient needs to see the provider after acondition should have been resolved or to monitor an ongoing conditionNotes usedin the patientchart to trackthe progress and conditionof the patient. Anappointment type used when a patient needs to see the provider after a condition shouldhave been resolved or to monitor an ongoing condition, such as hypertension. Also knownas a follow-up appointment.7. The environment where something is created or takes shape; a base on which tobuildThe human madeenvironmentthat provides the setting forhuman activity, ranging in scale frombuildings to cities and beyond. It has been defined as "the human-made space in which peoplelive, work and recreate on a day to day basis.The built environment encompasses places andspaces created or modified by people to serve their needs of accommodation, organisation andrepresentation.The topic of built environment also includes the ways in which communities have

Why is it important to clean a patient reception area?

Safety – The patients and medical staff should be protected from danger, risk, or injury. Sanitation – The reception area and other parts of the office facility should be clear of dirt and bacteria. Keeping the medical office facility clean will stop the spread of viruses, bacteria, and disease.

What are three responsibilities of the medical assistant in assisting the provider?

Taking medical histories. Explaining treatment procedures to patients. Preparing patients for examinations. Assisting the physician during examinations.

What are four time management techniques medical assistants can use in the healthcare environment to meet the demands of a busy practice?

Here are 4 time management tips for medical assistants..
Anticipate Physician and Patient Needs. It's important to keep your eyes to the future. ... .
Become Tech-Savvy and Software Fluent. Administrative responsibilities come with the job. ... .
Plan Your Daily Activities in Clusters. ... .
Free Up Time for Unexpected Events..

What are four closing duties of the clinical medical assistant?

Opening and Closing the Office Examples of closing duties include: turning off the lights, computer, and medical equipment; cleaning the rooms and/or waiting area; and locking all of the entrances.