The levels of management in an organization are collectively referred to as ______.

Members for a team should be selected for their personality, not for their skill and skill potential. True False

Compared to _____% in 1977, the labor force participation rate for men is now approximately ______% and is expected to decrease through 2024 to _____%.

Which leadership theory states that the challenge facing leaders is first to analyze the situation and identify the most appropriate style of leadership and then to develop the capacity to be flexible enough to use different leadership styles as appropriate?

PATH GOAL APPROACH TO LEADERSHIP

______ represents the degree to which employees are accepted and treated fairly by their organization.

As a manager your organization is constantly confronted with a variety of changes in the market or a wide range of situations. You have to recruit and select a manager for a group of employees responsible for several related products. You have just read about Fiedler’s Contingency model and decided to use the LPC score to aid you in selecting a leader for the management group. You have interviewed four candidates for the job (Erin, Josh, Michael, Tabitha) and the scores for each of the candidates were Erin=high LPC, Josh=moderately high LPC, Michael=middle LPC, Tabitha=low LPC. Which of the candidates would you hire?

Two important group outcomes or consequences of the interactive process that unfolds between a leader, follower, and the situation include: group superiority and group cohesiveness group cohesiveness and task performance task performance and group superiority group cohesiveness and group maintenance task performance and group maintenance

task performance and group maintenance

Human resources compliance is an area that traces back to the very origin of the human resources function—to financial management and compliance. become a competitive practice for responding to external business conditions. administrative and regulatory functions. be a partner to the business. integration of HR strategy with the overall business strategy.

administrative and regulatory functions.

Which of the following statements regarding the differences between management and leadership is NOT true? The two concepts are defined differently. Leaders are seen as motivating primarily through extrinsic processes while managers motivate primarily through intrinsic processes. Leaders and managers come to be in their positions of headship through different processes. Effective leadership often calls for the ability to manage, and effective management often requires leadership. Managers and leaders are often differentiated from one another in terms of the type and sources of power they exercise.

INCORRECT: Effective leadership often calls for the ability to manage, and effective management often requires leadership.

Which term describes a stereotype that portrays Asian men and women as obedient and successful and is often used to justify socioeconomic disparities between other racial minority groups? Justification-suppression model Inclusion Model minority myth National origin discrimination Similarity-attraction paradigm

______ occurs when an employee or an applicant is treated unfairly at work or in the job hiring process due to an identity group, condition, or personal characteristic.

Which agency was created by Title VII of the Civil Rights Act of 1964 with the primary goal of making it illegal to discriminate against someone in the workplace due to their race, national origin, sex, disability, religion, or pregnancy status?

The path-goal theory of leadership includes all of the following EXCEPT: a focus on observable behavior matching the situation to the leader the modification of leader behavior to fit the situation the modification of the situation to fit the predominant style of leadership All of these are included in the path-goal theory of leadership

the modification of the situation to fit the predominant style of leadership

Which of these refers to differences between team members in characteristics such as expertise, experiences, and perspectives? Treatment discrimination Covert discrimination Age discrimination Reverse discrimination Cognitive diversity

Performance management began as a simple tool to drive _____ but has evolved more recently into a tool used for _____. a.profits; stockholder education b stockholder education; profits c. employee development; accountability d. market share; corporate acquisition e. accountability; employee development

accountability; employee development

By the 1960s nearly _____% of all U.S. companies were using a performance appraisal process.

Which term represents an individual’s visible characteristics, including, but not limited to, age, body size, visible disabilities, race, or sex? Valuing diversity Managing diversity Hidden diversity Surface-level diversity Deep-level diversity

The Age Discrimination in Employment Act (ADEA) of 1967 protects individuals who are 30 years of age or older from employment discrimination based on age. True or False

In Wave 2 of the evolution of HR, it looks outside their organizations to customers, investors, and communities to define success—in the form of customer share, investor confidence, and community reputation.

According to the evolution of HR work, in _____, HR continues to be a partner to the business, but has also become a competitive practice for responding to external business conditions.

Jay Patel is the HR manager at BNB Manufacturing. Jay wants to establish the pay-for-performance structure at BNB. Jay’s boss is interested in the following questions: How much differentiation of performance will we have? What is the cost of doing this pay-for-performance? Jay should focus on which of the following step in the framework to obtain these answers?

Review the financial impacts of creating pay for performance changes

When Suzanne wanted to learn about the law that protects individuals who are 40 years of age or older from employment discrimination based on age, she should read up on which of the following?

Although HR is responsible for creating and facilitating the performance management processes, it is the ______ that need to strongly support the process and communicate the linkage of performance management to overall organizational goals and performance.

All of the following would be considered a substitute for leadership EXCEPT:

________ discrimination is a catchall term that describes when people are denied employment opportunities because of their identity group or personal characteristics such as sex, race, age, or other factors.

At BAC Toys, employees go through hiring and onboarding, to performance management and talent development, all the way through to transitions such as job change and promotion, to retirement and exit. This is called ______.

Which of the following definitions of leadership is adopted by your textbook authors?

Leadership is defined as a social influence relationship between two or more persons who depend upon one another for the attainment of certain mutual goals in a group situation.

According to Professor Conger of McGill University, a strategic opportunist is:

an organizational visionary

As a manager of a diverse work group, which of the following general statements or principles would you use to guide you in attempting to be an effective leaders? There is little evidence to suggest there is a meaningful distinction between task and relationship-oriented behavior across world cultures. It is clear that a more democratic, participative, directive, contingent-based reward/punishment system produces similar results across cultures. The effective practice of leadership necessitates a careful look at and understanding of the individual differences brought to the leader-follower relationship by the cross-cultural context. A leader whose behavior reflects support, kindness, and concern for his/her followers is valued and impactful in most cultures. None of these.

The effective practice of leadership necessitates a careful look at and understanding of the individual differences brought to the leader-follower relationship by the cross-cultural context.

According to Professor Jay A. Conger, Professor at Canada’s McGill University, the major forces for the next generation of leaders will be: ethics and politics human resource management and appropriate organizational designs internal and external issues global competitiveness and diversity change and political upheaval

global competitiveness and diversity

______ suggests that people use categorization to simplify and cope with large amounts of information. These categories allow us to quickly and easily compartmentalize data, and people are often categorized by their visible characteristics, such as race, sex, and age. Cognitive diversity hypothesis Social cognitive theory Schema Theory Social identity theory Justification-suppression model

Incorrect:Cognitive diversity hypothesis

People born between 1946 and 1964 are classified as which of these?

The individual, group, or organization for which information is intended best describe which of the following?

  • Monitor
  • Receiver
  • Decoder
  • Figurehead
  • CommunicatorTerm

Which of these best describes communication? A social process Limitation to productivity Time waster A biological process None of these.

Which of the following represent the correct sequence of Tuckman’s Stages of Group Development?

Forming, Storming, Norming, Performing

A 2015 McKinsey report on public companies found that those in the top quartile for ethnic and racial diversity in management were _____% more likely to have financial returns above their industry mean, and those in the top quartile for gender diversity were _____% more likely to have returns above the industry mean.

All of the following are conditions that can result from the comparison of your inputs and outputs to the inputs and outputs of others EXCEPT:

  • a state of equity
  • over-reward equity
  • under-reward equity
  • a state of equity when you have the perception that your inputs are greater than a referent others and you get paid the same.
  • None of these

a state of equity when you have the perception that your inputs are greater than a referent others and you get paid the same.

The knowledge, skills, and receptiveness to learning that an individual brings to a task or job refers to:

  • ability
  • motivation
  • intelligence
  • job experience
  • emotion

According to Katzenbach and Smith, all of the following practices makes a team effective EXCEPT:

  • Setting some clear rules of behavior
  • Selecting members for their personality, not for their skill and skill potential
  • Challenging the group regularly with fresh facts and information
  • Establishing urgency, demanding performance standards, and direction
  • Setting and seizing upon a few immediate performance-oriented tasks and goals

Selecting members for their personality, not for their skill and skill potential

Which of the following consists of all messages or exchanges of information that are spoken?

  • Written communication
  • Nonverbal communication
  • Vertical communication
  • Horizontal communication
  • Oral communication

Which of these refers to the information society, using knowledge to generate tangible and intangible values?

  • Cultural intelligence
  • Structural intervention
  • Knowledge economy
  • Cognitive complexity
  • Paradox

Responses such as avoiding, yielding, and self-criticizing are considered _____ responses to conflict. active and passive constructive and passive destructive and passive active and constructive destructive and active

Which of the following is NOT a success factor for having strong collaboration skills?

  • A sense of community
  • Surface-level diversity
  • “Signature” relationship practices
  • Role clarity and talk ambiguity
  • Ambidextrous leaders—good at task and people leadership

Which of the following is (are) team paradox(es)?

  • Balancing individual differences and goals AND the collective identity and goals
  • Fostering support AND confrontation among team members
  • Balancing managerial authority AND team member discretion and autonomy
  • Balancing the Triangle of Relationships—manager, team, and individual
  • All of these.

In ______ feedback, the receiver communicates that she has clearly received the message and its intentions.

  • reinforcing
  • role ambiguity
  • corrective
  • informational
  • role clarity

SDT researchers have found that as the level of: intrinsic rewards increase, extrinsic motivation decreases

  • extrinsic rewards increase, intrinsic motivation decreases
  • extrinsic rewards increases, intrinsic motivation increases
  • competence, autonomy, and relatedness increase, intrinsic motivation will decrease
  • None of these

extrinsic rewards increase, intrinsic motivation decreases

Cassandra is part of a team at ABC Products. In her team meetings, at times, she understands and follows the discussion and other times she misses it because she is preoccupied with other thoughts. Which of the following can measure how Cassandra is paying close attention and is alert or observant?

  • Encoding
  • Vertical communication
  • Horizontal communication
  • Noise
  • Interaction attentiveness

Interaction attentiveness

Interaction involvement consists of three interrelated dimensions: responsiveness, perceptiveness, and attentiveness performance, perceptiveness, and attentiveness interaction, performance, assessment responsiveness, performance, and attentiveness responsiveness, perceptiveness, and performance

responsiveness, perceptiveness, and attentiveness

A state of equity is present when: the O/I ratio has more outputs than inputs the O/I ratio has equal inputs and outputs the O/I ratio equals the referent others O/I ratio the jobs being compared are similar None of these

the O/I ratio equals the referent others O/I ratio

Under SDT theory, when extrinsic rewards are present: people can make the appropriate attributions for their behavior

  • individuals feel like they are competent
  • intrinsic motivation can increase
  • people do not feel what they do is self-determined
  • None of these

people do not feel what they do is self-determined

Which of these best describe the space between the team and its external forces, stakeholders, and pressures?

  • Team’s boundaries
  • Ground rules
  • Paradox
  • Mining
  • Structural interventions

Which of the following statements regarding needs is most true?

  • Needs provide intensity in the motivation process.
  • A manifest need is a need that motivates across time and situations.
  • Hedonism was an early motivation theory assuming people seek pain and avoid pleasure.
  • Needs provide direction in the motivation process.
  • None of these.

Needs provide direction in the motivation process.

Each of the following are considered to be reasons why Alderfer’s ERG model is more useful than Maslow’s EXCEPT:

Incorrect: ERG more explicitly focuses attention upon movement through the set of needs in both directions.

While the ____ role describes managers who initiate change, the ____ role depicts managers who must involuntarily react to conditions.

  • monitor; leader
  • monitor; spokesperson
  • leader; spokesperson
  • entrepreneur; disturbance handler
  • figurehead; disseminator

entrepreneur; disturbance handler

Translating a message into symbols and language that a receiver can understand refers to which of the following?

  • Reputation management
  • Encoding
  • Information overload
  • Decoding
  • Noise

______ refers to working with someone to produce or create something.

  • Cognitive complexity
  • Paradox
  • Collaboration
  • Emotional intelligence
  • Mutual accountability

Whatever need is motivating a person at a given time is:

  • probably a physiological or safety need
  • a latent need
  • a manifest need
  • given today’s environment a self-actualization need

Common commitment and purpose and mutual accountability are among the elements that that make teams function. True False

Which of the following components of Alderfer’s ERG theory is in agreement with Maslow?

  • aspiration progression
  • frustration
  • aspiration
  • satisfaction progression
  • frustration regression

All of the following are determinants of individual performance in organizations EXCEPT:

  • constraints
  • accurate role perceptions
  • ability
  • motivation
  • market competition

Managers are responsible for the work of the people in their unit, and their actions in this regard are directly related to their role as which of these?

  • Disseminator
  • Leader
  • Liaison
  • Figurehead
  • Spokesperson

Are the levels of management in an organization?

The three levels of management in most organizations are top-level management, mainly responsible for overseeing all operations, middle-level management, responsible for executing plans and policies, and low-level management, responsible for direct task execution and deliverables.

Which refers to the number of levels within an organization?

The term 'Levels of Management' refers to a line of demarcation between various managerial positions in an organization. The number of levels in management increases when the size of the business and workforce increases and vice versa.

What are the three levels of management quizlet?

The three levels of management typically found in an organization are low-level management, middle-level management, and top-level management.

Which management levels are involved in planning quizlet?

The top managers in a business are involved in planning, but first-level managers such as supervisors are not. Effective planning is less important to the success of a business than other management functions, such as organizing, implementing, and controlling.