The project quality management knowledge area is part of which process group(s)?

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Terms in this set (80)

Define the five project management process groups of PMI's PMBOK.

There are five basic process groups used to conduct a successful project: Initiating; Planning; Executing; Controlling; and Closing. Initiating processes authorize the beginning or ending of a project or phase. Planning processes ensure that the objectives of the project are achieved in the most appropriate way. Executing processes coordinate all resources (people and material) during the implementation of the project plan. Controlling processes monitor for project variances from what was planned to actual progress. Closing processes formally accept the project or phase and update project information base with lessons learned.

Define the nine knowledge areas of PMI's PMBOK.

A knowledge area describes the project management knowledge in terms of its component processes. The nine knowledge areas are: Integration Management; Scope Management; Time Management; Cost Management; Quality Management; Human Resources Management; Communication Management; Risk Management; Procurement Management. They represent the body of knowledge that a project manager must have in order to consistently deliver successful projects that meet a customer's expectations for scope, time, cost, and quality of the project deliverables.

Explain the importance of the Project Management Institute (PMI).

PMI was founded in 1969 for the following reasons: to create a forum for project managers to discuss emerging concepts and practices; to officially recognize project management as a profession in and of itself; and to bring together people from all branches of project management to share and learn from each other.

Define Project Management Body of Knowledge (PMBOK).

PMBOK describes the sum of knowledge with the profession of project management, including knowledge of proven traditional practices that are widely applied as well as knowledge of innovative and advanced practices.

Describe the structure of the project management framework, according to PMI's PMBOK.

The framework is structured around five process groups which are made up of component processes consisting of tools, techniques, and outcomes organized within nine knowledge areas.

Define Integration Management and describe its component processes?

Integration Management is one of the nine knowledge areas of PMI's PMBOK. It describes the processes and methods required to identify, define, combine, unify, and coordinate the various processes with all of the other eight knowledge areas. Component processes are develop project charter, develop project management plan, direct and manage project execution, monitor and control project work, perform integrated change control, and close project or phase.

Define Scope Management and describe its component processes?

Scope Management is one of the nine knowledge areas of PMI's PMBOK. It describes the processes and methods required to ensure that the project delivers exactly what the customer requested and only what the customer requested to create a successful project. Component processes are collect requirements, define scope, create WBS, verify scope, and control scope.

List and describe the three major deliverables produced by the project initiation process.

As illustrated in figure 3-5 in the text, the initiating group applies to the integration management knowledge area and the communication management knowledge area. It consists of project initiation. The three major deliverables of project initiation are: project charter; stakeholder register; stakeholder management strategy. The project charter formally authorizes the project or phase. The stakeholder register is a document that summarizes all of the stakeholders impacted by the project. The stakeholder management strategy is a document outlining specific strategies needed to ensure the project manager maximizes positive stakeholder influence and minimizes negative stakeholder influence.

What is a WBS and where does the process of creating it fall in the process groups and knowledge areas?

The work breakdown structure (WBS) is a deliverable-oriented grouping of project components that organizes and defines the total scope of the project. As with the scope statement, the WBS is often used to develop or confirm a common understanding of project scope among stakeholders. The WBS defines each outcome or deliverable that is required to build the product. Creating the WBS falls in the planning process group in Scope Management knowledge area.

Describe the deliverables of scope planning and scope definition.

As a result of scope planning and scope definition, three major deliverables are produced: requirements document; scope statement; work breakdown structure (WBS). In addition, the WBS dictionary is produced to support the WBS. The requirements document describes how each requirement meets a business need for the project. The scope statement provides a documented basis for making future project decisions and for confirming or developing a common understanding of project scope among the stakeholders. The WBS defines each outcome or deliverable that is required to build the product, and its dictionary provides further details of the work packages and control accounts.

There are 10 areas of project management knowledge, as specified by PMI's PMBOK.

FALSE

PMBOK stands for Project Management Body of Knowledge.

TRUE

Each PMBOK knowledge area has mapped to it component processes.

TRUE

One of the reasons the Project Management Institute was founded is to officially recognize project management as a profession in and of itself.

TRUE

PMP stands for Project Management Person.

FALSE

When an organization develops a project management framework, the PMBOK is not a starting point but rather an end point.

FALSE

A process group is a collection that consists of one or more component processes.

TRUE

A component process is an organized set of tasks designed to fulfill an explicit outcome within a knowledge area.

FALSE

The Initiating process authorizes the beginning or ending of a project or phase.

TRUE

The Executing processes coordinate all resources during the implementation of the project design.

FALSE

The project management process groups do not overlap during the execution of a project.

FALSE

Configuration control is the process for controlling and tracking changes.

TRUE

During the execution process, the initiating processes, planning processes, and controlling processes often are in operation as well.

TRUE

The output of one process group is not usually an input to another.

FALSE

Knowledge areas supply us with a roadmap to follow, and process group supply us with the methods of how to get to our destination.

FALSE

A deliverable is a tangible and verifiable work product.

TRUE

The projects chosen must be in step with the organization's strategic plan.

TRUE

Defining activities is a planning process of Scope Management.

FALSE

The five major deliverables of the Time Management planning processes are: activity list; project network diagrams; activity resource requirements; activity duration estimates; and project schedule.

TRUE

The planning processes of Project Cost Management are estimate schedule and determine budget.

FALSE

Project Quality Management has only one planning process: quality planning.

TRUE

Project Communications Management has only one planning process.

TRUE

As a result of project plan execution, three major deliverables are produced: deliverables; implemented changes; closing contract.

FALSE

The primary deliverable of the quality assurance process is test plan.

FALSE

Manage project team is one of three executing processes in Human Resource Management.

TRUE

The controlling process group consists of component processes and deliverables that are applicable to all of the knowledge areas of the project management framework.

FALSE

Lessons learned is documentation of anything done to bring expected future project performance in line with the project plan.

FALSE

The process of closing project or phase occurs in Integration Management.

TRUE

Informal acceptance is a deliverable of stakeholders acknowledging the acceptance of the product.

FALSE

The project management framework consists of nine knowledge areas presented on the horizontal axis and five process groups organized across the top on the vertical axis.

TRUE

PMI refers to Initiating, Planning, Executing, Controlling, and Closing as process groups because they contain one or more related component ________.

processes

PMBOK stands for Project Management ________ of Knowledge.

Body

PMI stands for Project Management ________.

Institute

The Project Management Institute is an international ________ society created to guide the development of project managers and researchers.

professional

SIGs are Special ________ Groups within the Project Management Institute.

Interest

A Special Interest Group (SIG) is a large group organized around a(n) ________ interest or issue.

common

PMP, or Project Management ________, is the leading certification credential for project managers.

Professional

Organizations use the PMBOK as a starting point in developing their own project management ________.

framework

A ________ is a set of assumptions, concepts, values, and practices that constitute a way of viewing reality.

framework

The PMBOK establishes a common ________ to allow researchers and practitioners to communicate across departments, organizations, industries, and countries.

language

The Initiating processes ________ the beginning or ending of a project or phase.

authorize

The Planning processes ensure that the ________ of the project are achieved in the most appropriate way.

objectives

The Executing processes coordinate all ________ during the implementation of the project plan.

resources

The ________ processes monitor project variances from what was planned to actual progress.

Controlling

The ________ processes formally accept the project or phase and update the project information bank with lessons learned.

Closing

The project management process groups consist of several individual component processes which turn ________ into outputs during each phase of the project.

inputs

The project ________ is one of the main documents created during project initiation.

charter

The process groups are linked to each other by the ________ they produce.

outputs

In an iterative project, each ________ consists of all five process groups interacting over time.

phase

Process groups supply us with a(n) ________ to follow.

roadmap

Knowledge areas describe the ________ of how to get to our destination.

methods

________ Management describes the processes and methods required to identify, define, combine, unify, and coordinate the various processes with all of the other eight knowledge areas.

Integration

Which of the following is NOT a component process of Integration Management?

Collect requirements

________ Management describes the processes and methods required to ensure that the project delivers exactly what the customer requested and only what they requested to create a successful project.

Scope

________ Management describes the processes and methods required to create and manage appropriate schedules to complete the project.

Time

________ Management describes the processes and methods required to create and manage the project budget.

Cost

________ Management describes the processes and methods required to ensure the project delivers the stated and implied needs for which it was designed.

Quality

________ Management describes the processes and methods required to effectively use the people associated with the project.

Human Resource

________ Management describes the processes and methods required to create, collect, disseminate, and store information about the project.

Communication

________ Management describes the processes and methods required to identify, quantify, and control risks associated with the project.

Risk

________ Management describes the processes and methods required to acquire and manage goods and resources from a source outside of the project team.

Procurement

A ________ plan is a formal plan for an entire business entity defining its mission, vision, goals, strategies, and measures of progress.

strategic

The nine knowledge areas are broken down into three groups, including:

All of the above

The project management framework is structured around five process groups which are made up of component processes consisting of tools, ________, and outcomes organized within nine knowledge areas.

techniques

Which of the following is NOT a deliverable in the close project process?

Project Plan

Monitoring and controlling risks is a ________ that involves monitoring residual risks, identifying new risks, executing risk reduction plans, and evaluating their effectiveness throughout the project life cycle.

process

A change request is a request to change project scope, costs, or ________.

schedule

The knowledge area of Time Management consists of one controlling process, and that is:

Control schedule.

When a change is made to the project, the ________ must be adjusted.

baseline

Information ________ is a process that involves making needed information available to project stakeholders in a timely manner.

distribution

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What process group is manage project knowledge?

Manage Project Knowledge is a new process in the Executing process group that is covered by the Integration knowledge area.

What are the 3 processes of project quality management?

There are three main processes of project quality management. These are Quality Planning, Quality Assurance, and Quality Control.

What is a project management knowledge area?

Project Integration Management: This knowledge area is used in all the five phases - initiation, Planning, Execution, Monitoring and Controlling, and Closing. This Knowledge Area holds together the processes and tasks and converts them into one single project with defined deliverables.

What is quality management knowledge area?

Project Quality Management is the 5th knowledge area within the Project Management Body of Knowledge (PMBOK). It contains the knowledge and processes required to ensure the highest quality products and deliverables are produced by the project.