NHA PRACTICE EXAM NUMBER 263.A patient requests a follow-up visit for an unavailable time slot.Which of the following actions isappropriate for the medical administrative assistant to take? Show
Get answer to your question and much more 64.During which of the following processes is a medical administrative assistant relieved from gainingauthorization from a patient? Get answer to your question and much more 65.When scheduling an inpatient admission, which of the following steps should a medicaladministrative assistant take first? Get answer to your question and much more 66.How often should a medical administrative assistant update the demographics of an establishedpatient? Get answer to your question and much more 67.A medical administrative assistant should include which of the following in the compliance plan whentraining new medical administrative assistants? Get answer to your question and much more 68.A medical administrative assistant is creating a business correspondence.Which of the followingsalutations is appropriate for the assistant to use? Get answer to your question and much more 69.A provider leaves town without leaving a contact number and coverage for patients he is treating.Heis at risk for being accused of which of the following? Get answer to your question and much more 70.A patient is afebrile and has rhinorrhea. The medical administrative assistant should understand thisas which of the following? Get answer to your question and much more 71.A patient authorized a third-party payer to reimburse a provider directly by signing which of thefollowing? Get answer to your question and much more 72.Which of the following should a medical administrative assistant give to a patient when scheduling aroutine return visit? Get answer to your question and much more 73.All pages of a patient’s medical record must include which of the following information? Get answer to your question and much more 74.After scheduling an appointment, a new patient who has insurance coverage asked the medicaladministrative assistant what the cost of the office visit will be.Which of the following actions by theassistant is appropriate? Get answer to your question and much more When patients arrive at the office, what is the first thing that the administrative medical assistant should do? Greet them, with a warm smile. Table of Contents
When should the medical assistant who opens the office arrive at work?Medical assistants arrive about 30 minutes early to prepare the office before the patients arrive. These early morning duties might include checking the office voice mail, verifying the patient schedule, scheduling new appointments, preparing workstations, and responding to emails. When the medical assistant opens the office what should he or she do first quizlet?When the medical assistant opens the office, what should he or she do first? Unlock file cabinets, paper medical record files, and medicine cabinets. Which is the most appropriate action for greeting patients when they arrive in the office?Which is the most appropriate action for greeting patients when they arrive in the office? Greet the patient by his or her full name and make eye contact. When the medical assistant opens the office what should he or she do first?Which is the most appropriate action for greeting patients when they arrive in the office? Greet the patient by his or her full name and make eye contact. Which of the following is an administrative responsibility of a medical assistant?When the medical assistant opens the office, what should he or she do first? Unlock file cabinets, paper medical record files, and medicine cabinets. Which of the following is the priority action for a medical administrative assistant to take when making a financial policy change?In an administrative setting, the duties of a medical assistant can include the handling of patient records, dealing with phone calls, and scheduling appointments. These all require excellent listening and communication skills, as much of the information thats given to patients will likely come from the assistant. When the medical assistant opens the office what should be or she do first?Terms in this set (35) When the medical assistant opens the office, what should he or she do first? Unlock file cabinets, paper medical record files, and medicine cabinets. What is the final tasks for the medical assistant who opens the office?What is the final tasks for the medical assistant who opens the office? obtaining laboratory information that is missing from a patients record. The medical assistant who opens the medical office is responsible for: place a copy of the master patient list in the reception area. When opening the office what does the MA Check the waiting room for?What should the MA do to be sure the waiting room is ready for patients? The waiting room should be checked to be sure it is neat and tidy. When should the medical front office assistant pull patient medical files?Patient charts are usually pulled the evening before the next appointment day or are prepared in the morning before the patients arrive. You just studied 23 terms! Which of the following actions should the medical administrative assistant take first when processing mail?What is the final tasks for the medical assistant who opens the office? obtaining laboratory information that is missing from a patients record. The medical assistant who opens the medical office is responsible for: place a copy of the master patient list in the reception area. When should the receptionist or administrative medical assistant arrive to open the facility quizlet?Which of the following actions is appropriate for a medical administrative assistant to take when processing incoming mail? Shred unwanted mail. A patient who has Medicare insurance is covered for both inpatient and outpatient services under the same part of Medicare. When making an appointment for a patient in a managed care plan who says that he has a referral from another physician What should the medical assistant tell the patient?The receptionist or administrative medical assistant should arrive at least 20 minutes before the first patient. How can assistants deal with talkative patients in the medical office?How can assistants deal with talkative patients in the medical office? Schedule them at the end of the day. Place alerts in their patient histories. Use an intercom to redirect the physician. When faxing Phi Which of the following should the medical office assistant do prior to faxing the documents?When the medical assistant opens the office, what should he or she do first? Unlock file cabinets, paper medical record files, and medicine cabinets. What should a healthcare worker do first if a patient starts falling quizlet?When faxing PHI, which of the following should the medical office assistant do prior to faxing the documents? Send a release of information with the fax cover document. What are the necessary steps that a medical assistant needs to follow in order for the visit to be successful?What is the final tasks for the medical assistant who opens the office? obtaining laboratory information that is missing from a patients record. The medical assistant who opens the medical office is responsible for: place a copy of the master patient list in the reception area. When answering the office phone the medical assistant should?Terms in this set (50)
What is the responsibility of a medical assistant?Medical Assistant: Assists physicians, nurses, and other medical staff by performing administrative and clinical duties under the direction of a physician. Administrative duties may include scheduling appointments, maintaining medical records. What are six administrative duties of a medical assistant?Medical assistants perform many administrative duties, including answering telephones, greeting patients, updating and filing patients medical records, filling out insurance forms, handling correspondence, scheduling appointments, arranging for hospital admission and laboratory services, and handling billing and book Which of the following is a job duty of an administrative medical assistant quizlet?An administrative medical assistant ensures that the business side of the practice operates smoothly. They will perform administrative tasks such as general accounting and billing, managing patient records, answering phones, making appointments, and maintaining the front desk/reception area. Which of the following actions should a medical administrative assistant take to reconcile?Which of the following actions is appropriate for a medical administrative assistant to take when processing incoming mail? Shred unwanted mail. A patient who has Medicare insurance is covered for both inpatient and outpatient services under the same part of Medicare. Which of the following should a medical administrative assistant give to a patient when scheduling a routine return visit?Which of the following actions should a medical administrative assistant take to reconcile a bank deposit at the end of the day? Make sure the total of checks and cash equal the deposit slip amount. Which of the following is an appropriate action to take when updating patient demographic?What medical administrative assistant give to a patient when scheduling a routine return visit. An appointment reminder – Giving an appointment reminder to patients who schedule return visits is standard practice. Which of the following action should a medical administrative assistant take when scheduling a new patient for a physical examination?Which of the following actions should a medical administrative assistant take when scheduling a new patient for a physical examination? Inform the patient of the appointment cancellation policy.
When scheduling an appointment for a new patient the medical administrative assistant should?A medical administrative assistant is scheduling a patient for a procedure. Which actions should the assistant take first? Obtain a written prescription from provider. Obtaining a written or verbal prescription is the first action the assistant should take prior to scheduling and admission of procedure.
Which of the following action should the medical administrative assistant take first when processing mail?Which of the following actions is appropriate for a medical administrative assistant to take when processing incoming mail? Shred unwanted mail. A patient who has Medicare insurance is covered for both inpatient and outpatient services under the same part of Medicare.
Which of the following should a medical administrative assistant give to a patient when scheduling a routine return visit?What medical administrative assistant give to a patient when scheduling a routine return visit. An appointment reminder - Giving an appointment reminder to patients who schedule return visits is standard practice.
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When scheduling an inpatient admission which of the following steps must a medical administrative assistant take first?
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