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Terms in this set (20)Countervailing power refers to the power that the dominant person in a relationship uses as a backup when the primary source of power fails to work as planned on the dependent person. F People have more power when their actions quickly affect many other people throughout the organization. T Networking is a form of influence that tends to increase the individual's expert and referent power. T Power is the _____ to change someone's attitude and behavior. Potential Employees have more expert power today than a few decades ago because ____. society is shifting from an industrial to a knowledge-based economy The three general strategies for coping with uncertainty are ____. prevention, forecasting, and absorption Which of the following would potentially increase someone's power through non-substitutability? When people avoid documenting unique knowledge about organizational processes Which of these refers to the degree and nature of interdependence between the powerholder and others? Centrality A new employee in the finance department prominently displays diplomas and past awards indicating his financial expertise. What contingency of power is this person trying to increase? Visibility Networking potentially increases a person's power by ____. increasing the person's referent power Which of the following networking styles increase a person's power expert power? By gaining valuable information through networking Extreme forms of _____ include blackmailing colleagues, such as by threatening to reveal the other person's previously unknown failures unless he or she complies with your request. assertiveness Which of these tactics tend to generate resistance or at best compliance from people? Assertiveness _____ involves explicitly manipulating others' access to information for the purpose of changing their attitudes and/or behavior. Information control Which of the following is an example of the influence tactic of controlling information? The vice-president of marketing deliberately places an issue that she dislikes near the bottom of next meeting's agenda (rather than near the top) so there is less chance the meeting will have time to address that issue. Forming a coalition ____ increases the legitimacy of the desired outcome Which of the following is an example of the influence tactic of forming coalitions? Employees get together to show management that they collectively demand that the company purchase new computer equipment. This inoculation effect ____. causes listeners to generate counterarguments to the anticipated persuasion attempts, making opponent's subsequent persuasion attempts less effective Organizational politics typically involves: attempts to influence others to promote personal objective People with high Machiavellian values ____. are comfortable using power to manipulate others towards their own personal goals Sets with similar termsOB Chapter 1325 terms jake_levitt6 Chapter 420 terms quizlette24846271 Sets found in the same folderChapter 1019 terms rheagandhi3 mngmt 470Commitment occurs when ___.107 terms courtney_chain OB Quiz 1010 terms rebecca_kersey Management Chapter 723 terms steven_lipscomb Other sets by this creatorSeries 63331 terms natalie_larkin Series 79 class summary271 terms natalie_larkin Series 79463 terms natalie_larkin FIN 333 final53 terms natalie_larkin Other Quizlet setsTerms for Midterm Exam58 terms KShields92 Research Personality Exam 1171 terms emma_ackerman7PLUS Chapter 9 - CPCU 50047 terms raglazier5 INT REL Chapter 13- Rel. Termination23 terms Tj_Ekael Related questionsQUESTION What term describes power or influence derived from a person's special knowledge or expertise in a particular area? 15 answers QUESTION What is the cranial nerves involvement in swallowing? 6 answers QUESTION (T/F) Course defined ideology as system unconsciously shapes (ideology=blinders) 2 answers QUESTION The statement "its prime function is internal - to define the key measure or measures of the organizations success" best describes vision statement T or F 2 answers |
Which of the following are the three general strategies for coping with uncertainty quizlet?
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