Which of the following guidelines should be followed when writing order acknowledgement messages? End the message on a goodwill note and appropriate extra information. Which of the following should be done when answering many questions in a favorable response message? Show
Which of the following guidelines should be followed when delivering messages that carry bad news?Which of the following guidelines should be followed when delivering messages carrying bad news? Deliver facts positively without confusing or misleading the reader. Which guideline should be followed to ensure that you are including the information that is necessary for your message?Which guideline should be followed to ensure that you are including the information that is necessary for your message? Plan, write, and review your message strategically to provide all relevant information, but nothing irrelevant. Which of the following should be followed when granting an adjustment?Which of the following should be followed when granting an adjustment? You should explain what is being done to correct the situation. Which of the following guidelines would best help you create a good adjustment refusal message?Which of the following guidelines would best help you create a good adjustment refusal message? Begin with words that are relevant to the topic and are neutral about the decision. In a message refusing a request, the refusal should be presented at the end of a paragraph as it is the most negative part of the message.  RelatedWhat is direct order in writing messages?When you use the direct approach, the main idea (such as a recommendation, conclusion, or request) comes in the "top" of the document, followed by the evidence. This is a deductive argument. This approach is used when your audience will be neutral or positive about your message. RelatedWhich of the following is a guideline you should follow when developing the reasons section of a bad news message?Which of the following is a guideline you should follow when developing the reasons section of a bad-news message? Read the section aloud to identify flaws in logic.May 13, 2021 RelatedWhat should be the message when writing a goodwill?Goodwill messages should be selfless, specific, sincere, spontaneous, and short. RelatedWhich of the following is a guideline for effective voice mail communication?Which of the following is guideline for effective voicemail communication? Refrain from updating your greeting often. Never leave your email address or fax number on your greeting. Electronic communication must abide by copyright law. RelatedWhat phase of the writing process should someone review your material?Drafting is when you create a rough copy of the written material. Revising is when you read and improve the draft. Editing is when you do a final proofreading of the material, making sure that the grammar and spelling are correct. RelatedWhich of the following is the most important step in planning routine messages?The most important planning step is message structuring. Since routine messages are so common and your readers are likely overloaded with so many other messages and tasks, your primary challenge is to make sure your readers pay attention. Therefore, your message should be direct and front-loaded.Dec 27, 2020 RelatedWhich guideline for navigational design is most likely to improve the ease of reading for business messages?Which guideline for navigational design is most likely to improve the ease of reading for business messages? Use white space appropriately. RelatedWhich of the following should you do when making an adjustment refusal?Unlike the other types of bad-news messages, you should end an adjustment refusal on a negative note. You should write a bad-news message in a way that will help the reader accept the news as positively as possible. Opening a message directly with the news that you are refusing the reader's request builds goodwill. RelatedWhich of the following is a good practice in closing a good news or a neutral message?Which of the following is a good practice in ending good-news or neutral messages? Such messages should end with the reiteration of the objective. A goodwill statement that is related to the main message should close such messages. General phrases such as "Thank you" or "Please feel free to contact me" should be used. RelatedWhich of the following should you do when responding favorably to questions in a routine inquiry message quizlet?Which of the following guidelines should be followed when responding favorably to questions in a routine inquiry message? Order your answers logically or arrange them in paragraphs. RelatedShould a bad-news statement be included in the opening paragraph?
RelatedWhat should not subordinate the refusal in a bad-news statement?
RelatedWhat is the purpose of using graphics in a written discussion?
RelatedWhat is the best way to write a message?What is the best way to write a message?-The message should use the indirect approach of organizing the content. -If the message contains many questions, all of them should be grouped together in a single paragraph. The message must end with an appropriate friendly comment as in a face-to-face conversation. RelatedWhat is the best way to approach reactions to business messages?What is the best way to approach reactions to business messages?If the reaction is likely to be positive or even neutral, your best approach is likely to be a direct one. Most business messages are those that solve everyday business problems—requesting information, providing information, announcing good news, or communicating about matters that are a routine part of a company's culture and work. RelatedShould a bad-news statement be included in the opening paragraph?Should a bad-news statement be included in the opening paragraph?A bad-news statement should be included in the opening paragraph. 0 b. A bad-news statement should not subordinate the refusal. 00 c. A bad-news statement should always be presented indirectly. In the context of bad-news messages, a (n) _____ might RelatedWhat should not subordinate the refusal in a bad-news statement?What should not subordinate the refusal in a bad-news statement?A bad-news statement should not subordinate the refusal. A bad-news statement should always be presented indirectly. In the context of bad-news messages, a (n) _____ might eliminate the need to state the refusal directly because it states what can be done. b. Which of the following guidelines should be followed when writing a thank you message quizlet?Which of the following guidelines should be followed when writing a thank-you message? The message should be brief and direct. Claim messages primarily involve: unfulfilled customer expectations.
Which of the following guidelines should be followed when writing an effective message carrying good news quizlet?Which of the following guidelines should be followed when writing an effective message carrying good news? The objective of the message should be made clear within the first paragraph. When writing a claim that you have good reason to believe will result in an adjustment, you should use the indirect order.
Which one of the following guidelines should be followed when writing an effective message carrying good news?Which of the following guidelines will help create an effective good-news message? The message should be concluded with an appropriate friendly comment. What is the advantage of closing a message with a tailored ending? It helps in building more goodwill.
Which of the following is true of order acknowledgments quizlet?Which of the following is true of order acknowledgements? Order acknowledgments are mostly routine and can also help build goodwill.
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Which of the following guidelines should be followed when writing order acknowledgment messages?
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