Medical Assisting: Day-to-Day Administrative Tasks and KnowledgeInterested in what administrative tasks and knowledge a medical assistant needs to be successful? The medical assistant manages multiple tasks and needs extensive administrative knowledge to perform their job responsibilities on a day-to-day basis. Show
Medical Assistant Administrative TasksThe medical assistant does many different administrative tasks in the course of work each day, they include: • Schedule and monitor patient appointments using electronic health record database and paper-based systems
• Ensure that documentation complies with government
and insurance requirements
• Manage electronic health records and paper medical records
• Enter information into databases or spreadsheets
• Participate in safety evaluations and report safety concerns Medical Assistant Administrative KnowledgeThe medical assistant learns knowledge to help them succeed in the medical field while attending a Medical Assisting Program. They must have knowledge of filing systems, scheduling software, telephone etiquette, records management, legal requirements, chart review, government regulations, advanced beneficiary notice, auditing methods, and data entry. Filing systems – a way in which files are named and where they are placed logically for storage and retrieval. Scheduling software – helps medical assistants manage appointments and bookings. Triage – recognition of urgency of appointment needs Requirements Related to Duration of Visit – the visit duration depends on the type of medical treatment, exam or procedure and how busy the medical professional is that the patient is seeing. Telephone Etiquette – it is important for the medical assistant to be consistently polite even when talking to unhappy customers. Calls should be answered as quickly as possible. Records Management Systems and Software – an organization through the medical records
life-cycle including the control of the creation, maintenance, and destruction of medical records. Legal Requirements Related to Maintenance, Storage, and Disposal of Records – state laws or regulations define the requirements and conditions
related to medical records. In the absence of these laws, the HIPPA privacy rule prevails. Categories of the Medical Record – they include administrative, clinical, billing, procedural, notes and
consents. Required Documentation for Patient Review and Signature – the documentation should include the reason for the encounter, relevant history, findings, test results and date of service. It should also include the assessment and impression of the diagnosis and the plan of care with date and identity of observer. E-referrals – enable the seamless transfer of patient information from one physician to another. Financial Eligibility, Sliding Scales, and Indigent Programs – financial eligibility is based on the insurance plan chosen, plan premium,
the deductible, co-pay and other medical costs. Government Medical Regulations – a rule of order having the force of law, prescribed by an authority, relating to the actions of those in the medical industry. Advanced beneficiary notice (ABN) – a waiver of liability or a notice a provider should give to the patient before they receive a service that their provider has reason to believe Medicare or insurance will not pay for. Specialty pharmacies – compounding and nuclear pharmacies that dispense radioactive materials for use in nuclear medicine. Insurance Terminology – a medical assistant must become familiar with insurance terms to
process charts, insurance and help educate patients. Accounts Receivable – money owed to
the medical facility by a patient or third-party vendor. Online Banking for Deposits and Electronic Transfers – a method of banking in which transactions are conducted electronically via the Internet. Authorizations to Approve Payment Processing – the approval of electronic debit or credit card transactions for payment by the issuer to the medical facility. Auditing Methods, Processes, and Sign-Offs Data Entry and Data Fields – the medical assistant should be proficient at QWERTY and 10-Key typing for proper charting, billing and management of electronic records. Enjoy being part of a team that cares about their patients? Want to become a medical assistant? PCI Health Training Center’s
Medical Assistant programs prepares a graduate to work as an entry-level Medical Assistant. Within this general career category there are several specialty areas, including Medical Administrative Office Assistant, Clinic Assistant, Clinic Tech, Medical Office Manager, Phlebotomist, Physical Therapy Aide in a doctor’s office, clinic
or hospital out-patient clinic. Contact PCI Health Training Center for more information on how to become a medical assistant and start a rewarding career today. **PCI firmly upholds its policy of nondiscrimination. Inquiries regarding policy may be directed to . For more information about our graduation rates, the median debt of students who complete the program, and other important information, please visit our website at www.pcihealth.edu/consumer-information. Is a responsibility of a medical assistant with an administrative focus?By contrast, those who have an administrative focus can expect to: Schedule patient examinations, appointments, and follow-ups, if necessary. Answer the phone and take messages for the medical staff. Enter patient information into medical records according to the proper procedures and codes.
What are the five major categories of tasks performed by an administrative medical assistant?What are some medical administrative assistant job duties?. Checking patients in at the front desk.. Answering the phone.. Scheduling appointments.. Interviewing patients for case histories and key information prior to appointments.. Compiling medical records and charts.. Processing insurance payments.. What are four closing duties of the administrative medical assistant?Opening and Closing the Office
Examples of closing duties include: turning off the lights, computer, and medical equipment; cleaning the rooms and/or waiting area; and locking all of the entrances.
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