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Colby, S. L. & Ortman, J. M. (2015). Current population reports: Projections of the size and composition of the U.S. Population: 2014 to 2060. Washington, DC: U.S. Census Bureau. Dovidio, J. F., Gaertner, S. E., Kawakami, K., & Hodson, G. (2002). “Why can’t we just get along? Interpersonal biases and interracial distrust”. Cultural Diversity & Ethnic Minority Psychology 8 (2): 88–102. Federal Bureau of Investigation (2014). Bias breakdown (note: News release from the Annual Hate Crime Statistics Report). Accessed from https://www.fbi.gov/news/stories/2014/december/latest-hate-crime-statistics-report-released Mendes, W. B., Gray, H., Mendoza-Denton, R., Major, B., & Epel, E. (2007). Why egalitarianism might be good for your health: Physiological thriving during stressful intergroup encounters. Psychological Science, 18, 991–998. Nuwer, R. (2015). When cops lose control. Scientific American Mind, 26(6), 44–51. U.S. Census Bureau (2008). Hispanic population in the United States: 1970 to 2050. Accessed November 28, 2011 from http://www.census.gov/population/www/socdemo/hispanic/hispanic_pop_presentation.html U.S. Census Bureau (2010). The Hispanic population: 2010. Accessed November 28, 2011 from http://www.census.gov/prod/cen2010/briefs/c2010br-04.pdf Vescio, T. K., Gervais, S. J., Heiphetz, L., & Bloodhart, B. (2014). The stereotypic behaviors of the powerful and their effect on the relatively powerless (pp. 247–266), in T. D. Nelson (Ed), Handbook of prejudice, stereotyping and discrimination. New York: Psychology Press. Wong, G., Derthick, A. O., David, E. J. R., Saw, A., & Okazaki, S. (2014). The what, the why, and the how: A review of racial microaggressions research in psychology. Race and Social Problems, 6, 181–200. Extension is a Division of the Institute of Agriculture and Natural Resources at the University of Nebraska—Lincoln cooperating with the Counties and the United States Department of Agriculture. University of Nebraska—Lincoln Extension educational programs abide with the nondiscrimination policies of the University of Nebraska—Lincoln and the United States Department of Agriculture. © 2016, The Board of Regents of the University of Nebraska on behalf of the University of Nebraska—Lincoln Extension. All rights reserved. Advancing Effective Communication, Cultural Competence, and Patient- and Family-Centered Care
Get the Joint Commission publication in PDF The University Hospital at Downstate views effective communication, cultural competence, and patient- and family-centered care as important components of safe, quality care. Accordingly, the Joint Commission defines cultural competency as the ability of health care providers and health care organizations to understand and respond effectively to the cultural and language needs brought by the patient to the health care provider. Cultural competence requires organizations and their personnel to do the following: (1) value diversity; (2) assess themselves; (3) manage the dynamics of difference; (4) acquire and institutionalize cultural knowledge; and (5) adapt to diversity and the cultural contexts of individuals and communities served. Advancing Effective Communication, Cultural Competence, and LGBT-Centered CareGet the Joint Commission publication in PDF The University Hospital at Downstate views effective communication, cultural competence, and lesbian, gay, bisexual, and transgender (LGBT)-centered care as important components of safe, quality care. However, until recently, LGBT patients have been an often over- looked community of health care consumers. The Joint Commission Advancing Effective Communication, Cultural Competence, and LGBT-Centered Care: is a compilation of strategies, practice examples, resources, and testimonials designed to assist hospital staff in improving quality of care by enhancing their efforts to provide care that is more welcoming, safe, and inclusive of LGBT patients and families. Patient PopulationThe ethnic and racial categories used by the Census Bureau only begin to suggest the ethnic, cultural, linguistic, and religious diversity of the residents in the University Hospital at Downstate service area. Nearly half of the residents in our community are immigrants. Cultural Competency ChecklistAdmissions
Assessment
Treatment
End-of-Life Care
Discharge and Transfer
What is the cultural competence mandate of the Joint Commission?Accordingly, the Joint Commission defines cultural competency as the ability of health care providers and health care organizations to understand and respond effectively to the cultural and language needs brought by the patient to the health care provider.
Does the Joint Commission have standards for culturally competent care?The Joint Commission has released new cultural competency standards which will be in effect beginning no earlier than January 2012.
Which of the following is an essential component of cultural?The major elements of culture are symbols, language, norms, values, and artifacts. Language makes effective social interaction possible and influences how people conceive of concepts and objects.
Which of the following is a component of cultural competence?Cultural competence has four major components: awareness, attitude, knowledge, and skills.
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