Which rule for ethical decision making states that an ethical decision is one that a manager?

b

When making business decisions, managers must consider the claims of stockholders exclusively.
True
False

a

Stakeholders benefit in the long run from companies making the right choices.
True
False

b

The utilitarian rule states that an ethical decision is a decision that:

best protects the rights of people affected.

produces the greatest good for the greatest number of people.

distributes benefits and harms in an impartial manner.

can be communicated with no reluctance.

increases the financial effectiveness of the organization.

b

Trust refers to the esteem or high repute that people or organizations gain when they behave ethically.
True
False

e

Which of the following statements is true of the practical rule of ethical decision making?

This rule emphasizes on distributing benefits and harms in an equitable way.

This rule states that it is acceptable for a company to choose an unethical action if the action provides the greatest good for the greatest number of people.

This rule requires managers to determine the fair or unfair rules and procedures for distributing outcomes to stakeholders.

This rule states that an ethical decision is one that a manager will be hesitant or reluctant to communicate to people outside the company because the typical person in a society would think it is unacceptable.

This rule ensures that managers will take into account the interests of all the stakeholders.

a

The approach to social responsibility most likely to be taken by a typical large U.S. company is the _____ approach.

accommodative

proactive

defensive

obstructionist

offensive

a

_____ are thoughts and feelings that tell people what is right or wrong.

Moral scruples

Ethical dilemmas

Aesthetics

Norms

Reiterations

a

The president at Protector's Insurance takes pride in the fact that his organization strives to behave legally and ethically. The company advocates an approach that tries to balance the interests of different stakeholders in relation to the claims of other stakeholders. What approach to social responsibility is the organization implementing?

Accommodative

Proactive

Defensive

Obstructionist

Offensive

c

Which of the following statements is true about ethics?

Ethics and laws are fixed principles.

Ethical beliefs remain constant as time passes.

Laws change to reflect the changing ethical beliefs of a society.

Absolute and indisputable rules and principles can be developed to decide whether an action is ethical or unethical.

Ethics evolve over time, but laws related to ethical beliefs remain constant.

a

From a moral rights perspective, managers should consider courses of action that are profitable to the company.
True
False

b

Trust refers to the esteem or high repute that people or organizations gain when they behave ethically.
True
False

a

Jim is comfortable with his decision and would have no problem with people reading about it on the front page of a morning paper. This indicates that he is following the practical rule.
True
False

d

Managers at Enron prevented employees from selling Enron shares in their pension funds while they sold hundreds of millions of dollars' worth of their own Enron stock. The illustrates the _____ approach to social responsibility.

accommodative

proactive

defensive

obstructionist

offensive

b

Though laws often change, ethical principles remain constant and do not change over time.
True
False

b

An organization's code of ethics is shaped by the ethics of the top managers of the organization.
True
False

b

Customers are often regarded as the most important stakeholder group.
True
False

e

Which of the following statements is true about stockholders?

They are often regarded as the most critical stakeholder group because if a company cannot attract them to buy its products, it cannot stay in business.

They are least interested in the company's profits.

They bear the responsibility to decide which goals an organization should pursue to most benefit stakeholders and how to make the most efficient use of resources to achieve those goals.

They are responsible for using a company's financial, capital, and human resources to increase its performance and thus its stock price.

They have a claim on a company because when they buy its stock or shares they become its owners.

b

Bob gave a talk to his employees about standards that govern how members of their profession should conduct themselves. He was talking about _____.

societal ethics

occupational ethics

individual ethics

organizational ethics

governmental ethics

c

Employees' promotions based on their performance evaluations, independent of ethnicity, age, or gender is known as:

reparative justice.

frontier justice.

distributive justice.

restorative justice.

environmental justice.

e

ALT Inc. conducts periodic reviews to assess the extent to which law firms support diversity in their activities. It uses this information to decide which law firms would be most suitable to represent it legally. This is an example of effective:

stereotyping.

reverse discrimination.

overt discrimination.

environmental justice.

diversity management.

a

As the branch manager of Missouri Bank, Jim is responsible for informing staff members about changes in diversity policies. Jim plays the role of a _____ in handling diversity.

disseminator

leader

liaison

figurehead

communicator

a

As the manager of Taylor Construction, Scott created a policy that required all subcontractors to submit monthly reports to show the percentage of work that was completed by their diverse employees. This is an example of:

managing diversity.

quid pro quo.

affirmative action.

overt discrimination.

stereotyping.

c

Which principle dictates that managers should receive a raise in pay based upon their contributions to the organization, and not based on their gender?

Restorative justice

Reparative justice

Distributive justice

Frontier justice

Spatial justice

c

In the _____ role, a manager enables diverse individuals to coordinate their efforts.

spokesperson

disseminator

liaison

monitor

negotiator

b

In addition to prohibiting discrimination in employment, the Civil Rights Act of 1991:

prohibits discrimination against workers over the age of 40.

allows for the awarding of punitive and compensatory damages.

prohibits discrimination against disabled individuals.

requires that men and women be paid equally if they are performing equal work.

requires that employers provide 12 weeks of unpaid leave.

e

Which of the following is an aim of distributive justice within an organization?

To ensure that all members of an organization receive identical or similar outcomes

To ensure that women consistently earn more than men

To use fair procedures to determine how to distribute outcomes to organizational members

To provide favorable outcomes to traditionally oppressed groups

To ensure that outcomes are not distributed based on a person's personal characteristics like race or age

e

Which of the following is true of managing diversity?

Effectively managing diversity is a necessity on ethical rather than business grounds

Effectively managing diversity presents managers with very few challenges

Effective management of diversity can improve future contributions of diverse employees after they quit

If diversity is not effectively managed, employee turnover will reduce considerably

Effective management of diversity can increase profitability and employee retention

c

The term _____ alludes to the invisible barriers that prevent minorities and women from being promoted to top corporate positions.

overt discrimination

stereotype

glass ceiling

bias

pay gap

Utilitarian Rule

An ethical decision should produce the greatest good for the greatest number of people.

Moral Rights Rule

An ethical decision should maintain and protect the fundamental rights and privileges of people.

Practical Rule

An ethical decision should be one that a manager has no hesitation about communicating to people outside the company because the typical person in a society would think the decision is acceptable.

Justice Rule

An ethical decision should distribute benefits and harm among people in a fair, equitable, and impartial manner.

trust

The willingness of one person or group to have faith or confidence in the good- will of another person, even though this puts them at risk.

reputation

The esteem or high repute that individuals or organizations gain when they behave ethically.

societal ethics

Standards that govern how members of a society should deal with one another in matters involving issues such as fairness, justice, poverty, and the rights of the individual.

occupational ethics

Standards that govern how members of a profession, trade, or craft should conduct themselves when performing work-related activities.

organizational ethics

The guiding practices and beliefs through which a particular company and its managers toward their stakeholders.

obstructional approach

Companies and their managers choose not to behave in a socially respon- sible way and instead behave unethically and illegally.

defense approach

Companies and their managers behave ethically to the degree that they stay within the law and strictly abide by legal requirements.

accomodation

Companies and their managers behave legally and ethically and try to balance the interests of different stakeholders as the need arises.

proactive

Companies and their managers actively embrace socially responsible behavior, going out of their way to learn about the needs of different stakeholder groups and using organizational resources to promote the interests of all stakeholders.

glass ceiling

A metaphor alluding to the invisible bar- riers that prevent minori- ties and women from being promoted to top corporate

a

What is this: Conveys that the effective management of diversity is a valued goal and objective.

A. Figurehead
B. Liason
C. Disseminator
D. Spokesperson
E. Negotiator

b

Enables diverse individuals to coordinate their efforts and cooperate with one another.

A. Figurehead
B. Liason
C. Disseminator
D. Spokesperson
E. Negotiator

c

Informs employees about diversity policies and initiatives and the intolerance of discrimination.

A. Figurehead
B. Liason
C. Disseminator
D. Spokesperson
E. Negotiator

d

Supports diversity initiatives in the wider community and speaks to diverse groups to interest them in career opportunities.

A. Figurehead
B. Liason
C. Disseminator
D. Spokesperson
E. Negotiator

e

Works with organizations (e.g., suppliers) and groups (e.g., labor unions) to support and encourage the effective management of diversity.

A. Figurehead
B. Liason
C. Disseminator
D. Spokesperson
E. Negotiator

b

Allocates resources to support and encourage the effective man- agement of diversity.

A. Figurehead
B. Resource allocator
C. Disseminator
D. Spokesperson
E. Negotiator

bias

The systematic tendency to use information about others in ways that result in inaccurate perceptions.

overt discrimination

Knowingly and willingly denying diverse individuals access to opportunities and outcomes in an organization.

scientific managemnt

The systematic study of relationships between people and tasks for the purpose of redesigning the work process to increase efficiency.

administrative management

The study of how to create an organiza- tional structure and control system that leads to high effi- ciency and effectiveness.

bureaucracy

A formal system of organization and administration designed to ensure efficiency and effectiveness

authority

The power to hold people accountable for their actions and to make deci- sions concerning the use of organizational resources.

centralization

The con- centration of authority at the top of the managerial hierarchy

Hawthorne effect

The finding that a manager's behavior or leadership approach can affect workers' level of performance.

theory x

A set of negative assumptions about workers that leads to the conclusion that a manager's task is to supervise workers closely and control their behavior.

theory y

A set of positive assumptions about workers that leads to the conclusion that a manager's task is to create a work setting that encourages commitment to organizational goals and provides opportunities for workers to be imaginative and to exercise initiative and self-direction.

closed system

A system that is self-contained and thus not affected by changes occurring in its external

synergy

Performance gains that result when individuals and departments coordinate their actions.

Which rule for ethical decision making states that an ethical decision is one that a manager has no hesitation or reluctance about?

The utilitarian rule states that an ethical decision is a decision that: best protects the rights of people affected.

What are the 4 rules of ethical decision making?

The 4 main ethical principles, that is beneficence, nonmaleficence, autonomy, and justice, are defined and explained. Informed consent, truth-telling, and confidentiality spring from the principle of autonomy, and each of them is discussed.

What is ethical decision making in management?

Ethical decision making is the process in which you aim to make your decisions in line with a code of ethics. To do so, you must seek out resources such as professional guidelines and organizational policies, and rule out any unethical solutions to your problem.

What is the rule that describes ethical decisions in which a choice must be made to distribute or deny benefits among people and groups in a fair equitable or impartial way?

The utilitarian rule states that ethical decisions are those that produce the greatest for the greatest number of people. When they use this rule, managers try to choose the option or behavior that causes the greatest good or the least harm for stakeholders.