You decide that your team is having trouble communicating effectively and split it into two teams.

Homogeneous group

A homogeneous group is likely to be more productive when the group task is simple, cooperation is necessary, the group tasks are sequential, or quick action is required. A heterogeneous group is more likely to be productive when the task is complex, requires a collective effort, and demands creativity.

Although Sal is technically the team’s leader, team members often look to team member Pat to keepthe team’s morale up.ExplanationAn informal leader engages in leadership activities but whose right to do so has not been formallyrecognized. Most groups and teams need people to play both task and socioemotional roles. If theformal leader can fulfill one role but not the other, as in the case of Sal, an informal leader such as Patoften emerges to supplement the formal leader’s functions.Match each description with the corresponding group performance factor that best describes it.AnswerKey TermsDescriptionsCGroup normsA.Your workgroup has some of the highestturnover in the company. It is difficult to getnew members to stay more than a few months.AGroupcohesivenessB.You need to upgrade your company’sinformation technology system. The new systemwill impact employees across the organizationand from all business functions. What type ofgroup performance factor will be most importantto the performance of the decision-makingteam?BGroupheterogeneityC.Your team has been working together so longthat you rarely need to take time away fromproduction to organize and plan the group’sworkflow. Members just know what to expectfrom each other and get things done effectively.DSocial loafingD.There are so many people in your work teamthat you decide to skip a weekly meeting tocatch up on your email. Surely the others canhandle anything that came up this week.Points:0.25 / 1Close ExplanationExplanation:C: Group normsYour team has been working together so long that you rarely need to take time away from productionto organize and plan the group’s workflow. Members just know what to expect from each other and getthings done effectively.ExplanationMembers can anticipate the actions of others on the basis ofgroup norms, usually resulting inincreased productivity and goal attainment.

When the group task is simple cooperation is necessary and the group tasks are sequential then this type of group is likely to be more productive?

A homogeneous group is likely to be more productive when the group task is simple, cooperation is necessary, the group tasks are sequential, and quick action is required. A heterogeneous group is more likely to be productive when the task is complex, requires a collective effort, and demands creativity.

Are attraction to the group resistance to leaving the group and motivation to remain a member of the group?

The forces that create cohesiveness are attraction to the group, resistance to leaving the group, and motivation to remain a member of the group.