The name of the hotel, joie de vivre, which means joy of life, best reflects the companys ________.

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    Terms in this set (17)

    At which step in the strategic management process does a manager review the​ economic, competitive, and political trends that may affect the​ company?

    Asking, "Are we in the right​ business?"

    Amazing Industries has decided it will add two product​ lines, close a​ plant, and expand its production facilities in two locations. Amazing Industries is at what step in the strategic management​ process?

    Executing the strategy

    Excellence Enterprises promotes itself as a company that guarantees​ on-time delivery. Which competitive strategy is Excellence Enterprises​ using?

    Differentiation

    A company that provides a product that its customers​ can't get anywhere else is employing which competitive​ strategy?

    Focuser

    Flexible work arrangements that reduce commuting can help a company to reach which type of​ goals?

    Sustainability

    Toni is reviewing graphs and charts that show how the company is doing on the metrics from the HR scorecard process. Toni is using which of the​ following?

    Digital dashboard

    The HR department at​ Incredible, Inc. is measuring where it currently stands and determining what it needs to accomplish. This department is performing which of the​ following?

    HR audit

    Which of the following uses tools such as statistical analysis to sift through data looking for​ relationships?

    Data mining

    In terms of HR​ practices, which of the following is true of​ high-performing companies?

    They use more selection tests when recruiting.

    Providing more training than other companies in the industry is an example of which of the​ following?

    A​ high-performance work system

    In regard to automobile manufacturer Kia​ Motors, which of the following was a key step in creating​ Kia's new employee engagement​ strategy?

    Instituting a new employee development program

    Companies with engaged employees are likely to experience​ a(n) _______.

    increase in productivity

    During a downturn in the hotel​ industry, Chip​ Conley, founder of Joie de Vivre​ Hospitality, dealt with the situation by not taking pay himself and reducing​ managers' salaries, but not reducing​ line-level employees' pay. With regard to dealing with this​ issue, these decisions can be seen as​ a(n) ______.

    strategy

    Chip Conley explains that Joie de Vivre Hospitality creates an​ "experience" for both customers and​ employees, and he cites this experience as a major reason for the​ company's success. This ability to create an​ "experience" could be seen as the​ company's _________.

    competitive advantage

    It is important for Joie de Vivre Hospitality to match its internal strengths and weaknesses with external opportunities and threats in the hotel industry. This is accomplished through​ a(n) _______.

    strategic plan

    When the hotel industry was in a​ downturn, Chip Conley made sure that workers felt their jobs would be safe. This could be seen as the management employee engagement activity of​ _______.

    providing support

    Chip Conley discusses how he wanted to differentiate his first hotel with a funky vibe and low price that would be accessible to everyone. This describes his intended​ direction, which is called​ _______.

    a vision statement

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