When delivering most bad news messages you should?Don't try to "sugarcoat" the truth; it's best to be forthright and honest about what's happened, and about what you're going to do to make it right. Remember that your attitude and the clarity of your message are two very important components in this conversation. Be open, clear, and honest.
Which is the most important part of a bad news message?Middle: Explain the Bad News. An explanation of the bad news is the most important part of a negative message because it prepares the reader for the refusal or denial – but it does NOT explicitly state the bad news yet.
Which of the following considerations in timing the delivery of bad news are true?Which of the following considerations in timing the delivery of bad news are true? You can lose credibility if others think you have wrongfully waited to deliver bad news. If you deliver bad news without knowing the details, you can create unnecessary worry.
Which of the following statements is true of delivering bad news in writing relative to delivering it in person?Which of the following statements is true of delivering bad news in writing relative to delivering it in person? Delivering bad news in writing is considered more callous and impersonal than delivering it in person.
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