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Terms in this set (48)Team Process A term that reflects the different types of activities and interactions that occur within teams and contribute to their ultimate goals. (Team characteristics, like member diversity, task interdependence, team size, and so forth, affect team processes.) (Team processes, in turn, have a strong impact on team effectiveness.) Process Gain Getting more from the team than you would expect according to the capabilities of its individual members. Process Loss Getting less from the team than you would expect based on the capabilities of its individual members. Coordination Loss Consumes time and energy that could otherwise be devoted to task activity. Production Blocking Occurs when members have to wait on one another before they can do their part of the team task. Motivational Loss The loss in team productivity that occurs when team members do not work as hard as they could. Social Loafing Happens when members exert less effort when working on team tasks than they would if they worked alone on those same tasks. Taskwork Processes The activities of team members that relate directly to the accomplishment of team tasks. Creative Behavior Activities are focused on generating novel and useful ideas and solutions. Brainstorming Involves face-to-face meeting of team members in which each offers as many ideas as possible about some focal problem or issue. Nominal Group Technique Similar to a traditional brainstorming session, but it makes people write down ideas on their own, thereby decreasing social loafing and production blocking. IDEO's Secrets for Brainstorming (Picture) Decision Making (3) 1. Decision informity Decision Informity Reflects whether members possess adequate information about their own task responsibilities. Staff Validity Refers to the degree to which members make good recommendations to the leader. Hierarchical Sensitivity Reflects the degree to which the leader effectively weighs the recommendations of the members.
Boundary Spanning (3) 1. Ambassador Activities Ambassador Activities Refer to communications that are intended to protect the team, persuade others to support the team, or obtain important resources for the team. Task Coordinator Activities Involve communications that are intended to coordinate task-related issues with people or groups in other functional areas. Scout Activities Refer to things team members do to obtain information about technology, competitors, or the broader marketplace. Taskwork Processes (Diagram) Teamwork Processes Refer to the interpersonal activities that facilitate the accomplishment of the team's work but do not directly involve task accomplishments itself. (Behaviors that create the setting or context in which taskwork can be carried out.) (Transition processes, action processes, interpersonal processes) Transition Processes Teamwork activities that focus on preparation for future work. (Mission analysis, strategy formulation, goal specification) Action Processes Important as the taskwork is being accomplished. (Monitoring progress toward goals, coordination) Interpersonal Processes Are important before, during, or in between periods of taskwork. Motivating and Confidence Building Refers to things team members do or say that affect the degree to which members are motivated to work hard on the task. Conflict Management Involves activities that the team uses to manage conflicts that arise in the course of its work. Relationship Conflict Refers to disagreements among team members in terms of interpersonal relationships or incompatibilities with respect to personal values or preferences. Task Conflict Refers to disagreements among members about the team's tasks Teamwork Processes (Diagram) Team States Refer to specific types of feelings and thoughts that coalesce in the minds of team members as a consequence of their experience working together. (Cohesion, potency, mental models, transactive memory.) Cohesion Happens when members of teams develop strong emotional bonds to other members of their team and to the team itself. Groupthink Happens in highly cohesive teams when members may try to maintain harmony by striving toward consensus on issues without ever offering, seeking, or seriously considering alternative viewpoints and perspectives. Potency Refers to the degree to which members believe that the team can be effective across a variety of situations and tasks. High Potency
Members are confident that their team can perform well, and as consequence, they focus more on their energy on achieving team goals. (Team members' confidence in their own capabilities, their trust in other members' capabilities, and feedback about past performance play a role in developing high potency.) Mental Models Refer to the level of common understanding among team members with regard to important aspects of the team and its task. Transactive Memory Refers to how specialized knowledge is distributed among members in a manner that results in an effective system of memory for the team. Team States (Diagram) Overall Team Look (Diagram) Transportable Teamwork Competences Taken together, knowledge, skills and abilities Knowlege, Skills, and Abilities for Teamwork (Diagram) Cross-Training Involves training members in the duties and responsibilities of their teammates. Personal Clarification Happens when members simply receive information regarding the roles of the other team members. Positional Modeling Involves team members observing how other members perform their roles Positional Rotation Gives members actual experience carrying out the responsibilities of their teammates. Team Process Training Occurs in the context of a team experience that facilitates the team being able to function and perform more effectively as an intact unit. Action Learning Happens when a team is given a real problem that is relevant to the organization and then held accountable for analyzing the problem, developing an action plan, and finally carrying out the action plan. (A second type of team process training involves experience in a team context when there are task demands that highlight the importance of effective teamwork processes.) Team Building Training is intended to facilitate the development of team processes related to goal setting, interpersonal relations, problem solving, and role clarification. (i.e. ropes course, laser tag, paint ball, scavenger hunts) Sets with similar termsChapter 12: Teams: Processes32 terms Katelynn_Satterwhite Ch 12 - Teams: processes and communication54 terms mjpopov Organizational Behavior Chapter 1251 terms 795611 MGMT 363 Vocab 1244 terms crewsn Sets found in the same folderChapter 16: Organizational Culture33 terms Shayne88 Chapter 15: Organizational Structure23 terms Shayne88 MGMT 300 FINAL (Chapter 5)40 terms madsenb organizational behavior final84 terms becrippl Other sets by this creatorMGMT 434 Final CH 7.8 terms Shayne88 SAP Midterm Q3 pt 2.4 terms Shayne88 SAP Midterm Q3 pt 1.10 terms Shayne88 SAP Midterm Q2 pt 2.9 terms Shayne88 Other Quizlet setsFCD chapters 9-1150 terms JordanHolman Anatomy 3 - Radio of Pelvis29 terms kjrutledge Science Questions - Week 1213 terms braun01 CCD Grade 10 Midterm Study Guide88 terms Christy_E_Eapen Related questionsQUESTION What was the assumption of those who followed Whorf's hypothesis concerning the implications of the structure of each language? 2 answers QUESTION Which of these concept mapping statements are TRUE? 5 answers QUESTION A message being sent through the media must be (BLANK) before it can be transmitted 4 answers QUESTION *scenario* (indian woman arranged marriage and american woman) Which type of culture does Reema belong to? 2 answers What are the three factors that account for a team's ability to make accurate and effective decisions?Hackman proposed evaluating team effectiveness on three criteria: output, collaborative ability, and members' individual development.
When members of a team exert less effort when working on team tasks than they would if they worked alone on those same tasks the phenomenon is called?Social loafing is a phenomenon that occurs when people exert less effort toward a task when working in groups than they would have exerted working alone. It's one of the reasons group work can end up being less productive than the sum of their individual efforts.
Which of the following competencies synchronizes activities among team members?Which of the following competencies coordinates and synchronizes activities among team members? Planning and task coordination involves coordinating and synchronizing activities among team members and establishing expectations to ensure proper balance of workload within the team.
Which of the following are teamwork processes?Teamwork processes include transition processes, action processes, and interpersonal processes.
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Which of the following refer s to the degree to which members believe that the team can be effective across a variety of situations and tasks?
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