Which of the following statements about challenges in operations management is false?

Which is NOT true regarding differences between goods and services?

XXX Tangible goods are generally produced and consumed simultaneously; services are

not.

Most goods are common to many customers; services are often unique to the final

customer.

Services tend to have a more inconsistent product definition than goods.

Services tend to have higher customer interaction than goods.

None, i.e., All of these are true.

The total of all outputs produced by the transformation process divided by the total of the

inputs is:

greater in manufacturing than in

services.

single-factor productivity.

utilization.

XXX multifactor productivity.

defined only for manufacturing firms.

Which of the following statements

about challenges in operations

management is FALSE?

Job specialization is giving way to

empowered employees.

XXX Sustainable production is

giving way to a low-cost focus.

The goal of mass customization is

to produce customized products,

whenever and wherever needed.

Local or national focus is giving

way to global focus.

Rapid product development is

partly the result of shorter product

cycles.

At Hard Rock Café, tasks that reflect

MMTB313/ MMLB233, Semester 1, 2020/2021managers?

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28.A business's stakeholders, whose conflicting perspectives cause ethical and social dilemmas,include:

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29.What term is given to those individuals with a vested interest in an organization, includingcustomers, distributors, suppliers, owners, lenders, employees, and community members?

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30.The factor responsible for the largest portion of productivity increase in the United States is:A. labor.B. management.C. capital.D.none of these.

PART B: TRUE/ FALSE QUESTION [10 Marks]NoStatementTrue/False1.Some of the operations-related activities of Hard Rock Café include designingmeals and analyzing them for ingredient cost and labor requirements.2.All organizations, including service firms such as banks and hospitals, have aproduction function.3.Operations management is the set of activities that creates value in the form ofgoods and services by transforming inputs into outputs.4.In order to have a career in operations management, one must have a degree instatistics or quantitative methods.6

Learning Outcome: Discuss operations and operations management as a competitive advantage for theorganization5) Why are organizations changing from batch (large) shipments to just-in-time (JIT) shipments?

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Diff: 2Learning Outcome: Discuss operations and operations management as a competitive advantage for theorganization6) Why are organizations becoming more global?

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Diff: 2Learning Outcome: Discuss the influences of the global competitive environment on operationsmanagementSection 10 Ethics, Social Responsibility, and Sustainability1) Ethical and social dilemmas arise because stakeholders of a business have conflicting perspectives.

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Diff: 1Key Term: StakeholdersAACSB: Ethical understanding and reasoningLearning Outcome: Discuss the role of operations management in corporate social responsibility andsustainability2) Which of the following is NOT among the ethical and social challenges facing operations managers?

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Diff: 1AACSB: Ethical understanding and reasoningLearning Outcome: Discuss the role of operations management in corporate social responsibility andsustainability

Which among the following decisions does not fall within the scope of operations management?

Which of the following is not a strategic operations management decision?

Which of the following are current challenges in operations management?

Which of the following are among the 10 strategic operations management decisions?