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Is a process that monitors current activity and performance levels anticipates future activity and forecasts the resources needed to provide desired levels of service?Reorganizing ANSWER: b RATIONALE: Capacity planning is a process that monitors current activity and performance levels, anticipates future activity, and forecasts the resources needed to provide desired levels of service.
What are the four major activities that occur within maintenance?Four major activities occur within maintenance: obtaining maintenance requests, transforming requests into changes, designing changes, and implementing changes.
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In maintenance management involves studying the parts of a system to understand the overall system
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