Which of the following provides a summary of a firms intended direction and shows in broad terms what we want to become?

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  1. Social Science
  2. Sociology
  3. Management

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Terms in this set (83)

____defines the nature of the company's business in terms of how it will match its internal strengths and weaknesses with its external opportunities and threats in order to maintain a competitive position

Strategic planning

___involves setting objectives, making forecasts, reviewing alternative courses of actions, evaluating options and implementing the plan

The management planning process

What is the first step in the basic planning process?

Setting an objective

Which of the following is not part of the basic managerial planning

Building corporate hierarchies

Which term indicates the course of action for getting from where you are to where you want to be?

Plan

What is the company's plan for how it will match its internal strengths and weaknesses with external opportunities and threats to maintain a competitive advantage?

Strategic plan

A course of action that a firm can pursue to achieve its strategic aims is known as

strategy

Strategic management is best defined as the process of identifying and executing the organizations strategic plan by matching the company's capabilities with it

Environmental demands

All of the following are steps involved in the strategic management process except

Offshoring low-skill jobs

What is the first step in the strategic management process

Asking, "Where are we now as a business?"

Which of the following is a simple guide used to compile relevant information about a company's environment including economic, competitive, and political trends that may affect a firm?

Environmental scan worksheet

John wants to perform external and internal audits as part of the strategic management process. What is a frequently used tool to organize relevant information on positive and negative aspects of the company and environment?

SWOT

Which of the following provides a summary of a firms intended direction and shows, in broad terms "what we want to become"?

Vision statement

The sales director at WebMd is calculating annual sales revenue targets and the number of new medical related content providers that the firm needs to maintain competitive advantage. In which step of the strategic management process is the sales director involved

Choosing specific strategies or course of action

The _____ of the California Energy Commission indicates that the organization assess and acts through public and private partnerships to improve energy systems that promote a strong economy and a healthy environment

Mission statement

Goals are initiated by the bottom level of an organization according to the hierarchy of goals
approach to strategic planning.

False

Steps in the basic management planning process include setting objectives, reviewing alternative courses of action, and evaluating which options are best.

True

Strategy is a course of action.

True

A mission statement is a general statement of a company's intended direction that evokes emotional feelings in the organizational members

False

A vision statement is broader and more future oriented than a mission statement

True

Strategic management focuses more on translating a mission into goals than on the function last of organizing, staffing, and controlling

True

Why is strategic planning important to managers? Explain the importance of setting hierarchical goals

Strategic planning is important to managers because the goals from the top and going downward should form an unbroken chain of goals. The goals at each level should guide what everyone does. If each level of Manager and staff from various departments do what they are supposed to regarding achieving their goal, ultimately the success of those goals will aid in the success of the company.

What is strategic management?

The process of identifying and executing the organizations mission by matching the organizations capabilities with the demands of its environment

What is the first step in strategic management?

Define the company's current business and mission (where are we now)

What is the second step in Strategic Management?

Managers audit or study both the external environment of the firm and its internal strengths and weaknesses. Tools that can be used during this step is the environmental scanning worksheet or the SWOT chart

What is the third step in the strategic management process

Develop vision and mission statemeng

What is the fourth step in strategic management?

Translate the desired new direction into strategic goals

What is step 5 in the strategic management process?

The Manager chooses Strategies —- courses of actions — that will enable the company to achieve its strategic goals

What is the 6th step in the strategic management process?

Strategy execution

What is the seventh step in the strategic management orocess

Evaluate the results

Explain the difference between a firm's vision and its mission. How might these impact the actions of an organization

A vision statement is future oriented. It's a general statement on what the firm would like to become. A mission statement is present oriented. Mission statement indicates what a company is doing right now

A company's _____ strategy identifies the portfolio of businesses that comprise a firm and the ways in which these businesses relate to each other

Corporate level

A diversification corporate strategy implies a firm will

Expand by adding new product lines

Harley-Davidson sells a line of boots helmets, and leather jacket indicating that the firm is pursuing which of the following strategies

diversification

When apple opened its own Apple stores, this was an example of

Concentration

Winchester Rugs operates a website called www.buyrufsdirect.com, so Winchester rugs is most likely using a strategy of

vertical integration

Which of the following activities most likely indicates that a firm is implementing a vertical integration strategy

producing raw materials

What is the primary reason that mergers and acquisitions fail

Personnel

Critical human resource tasks during mergers and acquisitions
include all the following
EXCEPT:

Enforcing current rules

All of the following are services that human resource consulting companies provide during mergers and acquisitions except

Overseeing database recovery systems

Lauren is identifying what each department in her company must do to help the business
accomplish its strategic goals. These are known as ________ strategies.

functional

Consolidation keeps the company's strategy up to date by assessing progress toward strategic goals and taking corrective action as needed.

False

Managers engage in three levels of strategic planning

True

Cost leadership, differentiation, and focus strategies are types of corporate level strategies

False

A vertical integration strategy means that a firm will expand by adding new product lines

False

McDonald's addressed its lagging profitability by first closing stores operating below guidelines. Mc Donald's used a consolidation strategy

True

A business level strategy is implemented by Pizza Hut, Domino's, Papa John's and Little Caesar's in their completion with each other for pizza customers

True

______ is a strategic planning tool that shows how each department performance contributes to achieve the company's overall strategic goal

A strategy map

Formulating and executing human resource policies and practices that produce the employee competencies and behaviors a company needs to achieve its strategic aims is known as ________.

strategic human resource management

The primary purpose of strategic human resource management is to

integrate a company's strategic plan with its human resource strategies

In order to generate the desired workforce skills, competencies and behavior that a firm needs to achieve its strategic goals, human resource management first develop

Strategic plans

A company's ____ strategy identifies how to build and strengthen the business's long term competitive position in the marketplace

competitive

Which of the following refers to any factors that allow a company to differentiate aits product or service from those of its competitors to increase market share

Competitive advantage

A company's business level strategy identifies the

ways to strengthen a firm's long-term competitive position in the marketplace

Companies like Ferrari are knwn as ____ because they carve out a market niche and compete by providing a product that customers can attain in no other way

focusers

Which of the following strategies identifies the broad activities that each department will pursue in order to help a business attain its competitive goals

functional

A firms functional strategies identify the broad activities that each ____ will do in order to help the business accomplist its strategic goals

department

John wants his shoe store to adopt the strategy of having the lowest prices on shoes in town. John is adopting which competitive strategy

cost leadership

John is a manager is looking at HR scorecard data through a _____which presents the manager with desktop graphs and charts, showing a computerized picture of how the company is doing on all the metrics from the HR scorecard process.

A) digital dashboard

59) Which of the following is the final step in the strategic human resource management process!

The manager asks, "Specifically what recruitment, selection, training, and other HR policies and practices should we put in place so as to produce the required employee skills and behaviors?"

Human resource strategies are the ______ used to support a firms strategic goals

Policies and practices

The _______is the process for assigning financial and nofinancial goals or metric to the human resource management related strategy map chain of activities required for achieving the company's strategic aims

HR score card

Which of the following us a strategic planning tool that offers an overview of how each department performance contributes to achieving thr company's overall strategic goals?

Strategy map

Which of the following refers to a process for assigning financial and non financial goals to the HR management related chain of activities required for achieving the company's strategic aims and for monitoring results?

HR scorecard

A ________ presents a manager with desktop graphs and charts that illustrate where the
company stands on metrics from the HR scorecard process.

Digital dashboard

The concise measurement system used by companies to show the quantitative standards the firm uses to measure HR activities, employee behaviors resulting
from the activities, and the
strategically relevant organizational outcomes of those employee behaviors is called a(n) ________.

HR scorecard

Which of the following is used to manage employee performance and to align all employees with the key objectives a firm needs to achieve its strategic goals

HR scorecard

Strategic human resource management means formulating and executing HR systems that produce the employee competencies and behaviors a firm needs to achieve its strategic aims

True

The specific human resource policies and practices used to support a firms strategic goals are known as human resource strategies

True

He scorecards present managers with desktop graphs and charts of how a firms hr strategies compare to those of other firms in the same industry

False

Strategy maps help managers link the company's strategic plan with departmental activities

True

Which of the following terms refers to the quantitative measure of a human resource s management yardstick such as employee turnover or qualified applicant per person

Human resource metrics

The use of human resource metrics is essential for ________.

evidence-based management

Which of the following terms refer to the process of comparing and analyzing the practices of one firm with those of a high performing company

Benchmarking

Which of the following refers to an analysis by which an organization measures where it currently stands and determines what it has to accomplish to improve its HR functions

He audit

All of the following are commonly addressed in HR except

Accounting expenses

Which term refers to software applications used to analyze and draw conclusions from Hr data

Talent analytics

Which of the following questions would least likely be answered by the use of workforce analytics software

What hiring policies are standard in the industry?

An HR manager conducting an HR audit on compensation would most likely search for
________.

Compliance with state and federal laws

Like the scientific method, evidence-based HR management should have all of the following
characteristics EXCEPT ________.

subjectivity

What tools might be best used to assess recruitment effectiveness

Computerized applicant tracking system

Human resource metrics are used to assess a firms HR performance and go compare firms HR performance with that of another firm (t/f)

True

The 2008 announcement by Starbucks that it would be closing approximately 600 of its stores suggests the firm was using a ______ strategy

consolidation

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Which of the following provides a summary of a firm's intended direction and shows in broad terms what we want to become quizlet?

Which of the following provides a summary of a firms intended direction and shows, in broad terms "what we want to become"? approach to strategic planning.

Which of the following is a general statement of the company's intended direction?

The vision statement is a general statement of the firm's intended direction and shows, in broad terms, "what we want to become."

Which of the following refers to any factors that allow a company to differentiate its product or service from those of its competitors to increase market share quizlet?

Which of the following refers to any factors that allow a company to differentiate its product or service from those of its competitors to increase market share? Explanation: A competitive advantage refers to the factors that allow a firm to differentiate its product or service from competitors to gain market share.
An environmental scanning worksheet provides a simple format for compiling information about political, economic, and competitive trends that may affect a company.